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Introduction

Have you experienced discrimination from a public authority, such as the police or your local council? It’s crucial to understand your rights under the Equality Act 2010, which protects you from unfair treatment based on characteristics like race, gender, or disability. In this article, we’ll guide you through the steps to address discrimination and seek resolution. If you need assistance, Contend’s highly trained AI legal experts are here to help you navigate your legal challenges with ease. Discover how you can take action and ensure your voice is heard.

If you’ve faced discrimination from a public authority, like the police or your local council, it’s essential to know that you have rights. The Equality Act 2010 protects you from being treated unfairly based on certain characteristics, such as your race, gender, disability, or sexual orientation. Public authorities are required by law to treat everyone fairly when providing services or performing their duties.

Have you faced discrimination from a public authority? Find out how to take action.

What Are Public Services and Functions?

Public authorities provide various services that benefit the community, such as libraries, parks, and childcare facilities. These are known as services. They also perform public functions, which include making decisions about benefits or investigating crimes.

The good news is that whether you’re dealing with a service or a public function, public authorities must not discriminate against you. If you believe discrimination has occurred, you have options to take action.

Have I experienced discrimination by a public authority?
Consumer: Fight Discrimination: Expert Advice on Equality Act 2010 Rights

Steps to Take Before Acting on Discrimination

Before you decide to take action, here are a few things to consider:

  1. Confirm Discrimination: Ensure that what you experienced qualifies as discrimination under the Equality Act 2010.
  2. Know Your Deadlines: If you plan to take legal action, be aware that you must file your claim within 6 months of the incident.

Even if your experience doesn’t meet the legal definition of discrimination, you might still feel you were treated unfairly. In such cases, you can still lodge a complaint against the public authority.

Do I have a strong case for discrimination under the Equality Act 2010?

What Do You Want to Achieve?

Think about your goals when addressing the discrimination. Here are some outcomes you might seek:

  • An end to the discriminatory behavior
  • An apology from the authority
  • A review of a decision that affected you
  • Changes to the authority’s policies
  • Training for staff on discrimination issues
  • Compensation for any distress or loss you suffered

Starting with an informal approach can often resolve the issue without escalating it further. However, keep in mind the 6-month deadline for legal claims.

How can I effectively address discrimination and achieve my desired outcome?

How to Address Your Discrimination Issue

Step 1: Make a Complaint

Begin by discussing your concerns with the person involved. If that doesn’t resolve the issue, you can make a formal complaint. Request a copy of the public authority’s complaints procedure to guide you through the process.

Step 2: Escalate Your Complaint

If the authority doesn’t address your complaint satisfactorily, you can escalate it to an external organization, such as the Local Government Ombudsman for local authority issues.

Step 3: Consider Alternative Dispute Resolution (ADR)

ADR methods like mediation or conciliation can help resolve disputes without going to court. Courts often expect you to explore these options before pursuing legal action. The Equality Advisory Support Service (EASS) can assist you in finding a mediator.

Step 4: Take Legal Action

If all else fails, you have the right to file a claim in civil court. Remember, you must do this within 6 months of the discrimination incident. Seeking advice from a knowledgeable source, like Contend’s legal expert chat, can help you navigate this process. Contend’s highly trained AI legal experts will work with you to provide guidance and help you understand and resolve your legal problems.

Need help filing a discrimination claim within the 6-month deadline? Chat with our legal experts now!

Next Steps and Resources

  • Complaints Process: Learn how to file a complaint against a public authority.
  • Legal Action: Understand the steps to take if you decide to pursue legal action.
  • Further Assistance: If you need additional help, consider reaching out to the EASS or the Equality and Human Rights Commission (EHRC) for guidance.

For more information on discrimination and your rights, visit the EHRC website.

Remember, you have the right to be treated fairly and with respect. If you believe you’ve been discriminated against, don’t hesitate to take action.

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This material is for general information only and does not constitute
tax, legal or any other form of advice. You should not rely on any
information contained herein to make (or refrain from making) any
decisions. Always obtain independent, professional advice for your
own particular situation. Contend Inc is not regulated by the
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