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Introduction

Are you unhappy with a recent decision on your Attendance Allowance? This guide will help you understand your rights and the steps you can take to appeal the decision. With the support of Contend’s highly trained AI legal experts, you can navigate the appeal process with confidence and clarity. Discover how to challenge the decision and ensure your voice is heard in this important matter.

If you’ve recently received a decision from the Department of Work and Pensions (DWP) regarding your Attendance Allowance (AA) and you believe it’s incorrect, you have the right to challenge it. The first step in this process is known as “mandatory reconsideration.” This means you need to ask the DWP to review their decision before you can officially appeal.

How do I request a mandatory reconsideration for my Attendance Allowance?

What is Mandatory Reconsideration?

Mandatory reconsideration is a request you make to the DWP to take another look at their decision. If you’re unsure how to do this, there are guides available that can assist you in making your request.

Once you’ve asked for a reconsideration, the DWP will respond. If they maintain their original decision, you can then move forward with an appeal to an independent tribunal.

Need help with your Mandatory Reconsideration request?
Benefits: Appeal Your Attendance Allowance Decision: A Step-by-Step Guide

Understanding the Tribunal Process

The tribunal is an independent panel that will review your case. They are separate from the DWP, which means they will make their own decision based on the evidence you provide. You may have a hearing by phone, video call, or in person, depending on what the court decides.

Important Note

Before you proceed, be aware that challenging a decision could result in receiving less Attendance Allowance than you were initially awarded or possibly none at all. It’s a good idea to seek advice from Contend’s legal expert chat if you are considering an appeal.

How might appealing affect my Attendance Allowance?

When Can You Appeal?

You can appeal any decision related to your Attendance Allowance claim. Common reasons for appealing include:

  • You were denied Attendance Allowance.
  • You received a lower rate of Attendance Allowance than you expected.

To submit your appeal, you’ll need:

  • Your mandatory reconsideration notice from the DWP. If you’ve lost it, request a new one.
  • To send your appeal form within one month of the date on the mandatory reconsideration notice.

Many people find success with their appeals, so it’s worth pursuing if you believe the decision was incorrect.

Changes in Circumstances

If your health situation has changed since the DWP made their decision, the tribunal cannot consider this when reviewing your appeal. If you need to claim again due to a change in your condition, you will have to submit a new claim while continuing with your appeal.

How do I start my Attendance Allowance appeal?

Getting Help with Your Appeal

You don’t have to navigate this process alone. You can use Contend’s legal expert chat for assistance. Contend’s highly trained AI legal experts will work with you to provide guidance and help you understand and resolve your legal problems.

If you prefer, you can have someone represent you during the appeal process. This doesn’t have to be a lawyer; it can be a trusted friend or family member who can help with paperwork and possibly speak on your behalf.

Who can represent me in my appeal?

How to Submit Your Appeal

To start your appeal, you can submit it online through GOV.UK. If you prefer a paper form, you can download it here (SSCS1 form). It’s important to provide specific reasons for your appeal, referencing the decision letter and mandatory reconsideration notice to explain why you disagree.

Example of a Reason for Appeal

If the DWP states you’re not entitled to AA due to not needing constant supervision, you might explain: “I require supervision at home because I am at risk of falling and injuring myself when alone.” Providing clear examples and any medical evidence can strengthen your case.

Need help drafting your appeal reasons or gathering evidence?

What if You Miss the Deadline?

If you miss the appeal deadline, you can still submit your appeal up to 13 months after the original decision. Just be sure to explain why it’s late, such as personal circumstances that prevented you from submitting it on time.

What reasons are valid for a late appeal submission?

Preparing for the Hearing

When you request your appeal, indicate if you prefer to attend a hearing in person, which can provide you with the best opportunity to present your case. You can also attend via phone or video call. If you choose a paper hearing, you won’t have the chance to explain your situation directly to the tribunal, which may affect your chances of success.

Make sure to inform the tribunal of any specific needs you have for the hearing, such as needing a sign language interpreter or any scheduling conflicts.

How should I prepare for my hearing to increase my chances of success?

Submitting Your Documents

If you’re using a paper form, send your completed documents to the HM Courts and Tribunals Service, not the DWP. Include your completed SSCS1 form, a copy of your mandatory reconsideration notice, and any additional evidence you have. It’s advisable to send your documents by recorded delivery or request proof of postage.

Once submitted, the tribunal will review your case and ask the DWP for a response, which you will receive along with details about your hearing.

Need help gathering the right evidence for your tribunal submission?

Conclusion

Challenging a decision about your Attendance Allowance can be daunting, but you don’t have to do it alone. Seek help through Contend’s legal expert chat, prepare your case thoroughly, and remember that many appeals are successful. If you have any questions or need assistance, don’t hesitate to reach out to Contend for support.

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This material is for general information only and does not constitute
tax, legal or any other form of advice. You should not rely on any
information contained herein to make (or refrain from making) any
decisions. Always obtain independent, professional advice for your
own particular situation. Contend Inc is not regulated by the
Solicitors Regulation Authority.