Author: Contend Legal
Financial Help With Energy Bills If You Use Oil, Wood, or LPG
Introduction to Help with Bills for Alternative Fuel Users Many households across the UK rely on alternative fuels – such as oil, coal, wood, or liquefied petroleum gas (LPG) – to heat their homes and cook, rather than using mains gas or electricity. This is especially common in rural areas, where properties may not be…
How to Get Extra Support from Your Energy Supplier in the UK
Introduction to Extra Support from Your Energy Supplier Many people across the UK find it difficult to keep up with their gas and electricity bills, especially when circumstances change unexpectedly – such as losing a job, dealing with illness, or facing rising energy costs. If you’re struggling to pay, you’re not alone, and there are…
What to Do If You Can’t Afford to Top Up Your Prepayment Meter
Understanding Prepayment Meters and Your Rights A prepayment meter is a type of energy meter that requires you to pay for your gas or electricity before you use it. You top up your meter using a key, card, or app, adding credit that allows you to access energy as you need it. These meters are…
Petrol Vouchers in the UK: Who Qualifies, How to Apply, and Use
What Are Petrol Vouchers? Petrol vouchers are a type of financial support designed to help individuals and families manage the rising cost of fuel in the UK. These vouchers can be used to pay for petrol or diesel at participating petrol stations, reducing the burden of travel expenses for those who may be struggling with…
Grants and Benefits for Energy Bills: UK Legal Overview
Introduction to Financial Support for Energy Bills Paying energy bills can be a challenge, especially as prices rise and household budgets are stretched. That’s why financial support is available to help people across the UK manage the cost of heating and powering their homes. This support is especially important for those on low incomes, people…
How to Cut Your UK Energy Bills: Rights, Tips and Support Explained
Understanding Your Energy Bills and Consumer Rights Understanding your energy bills is the first step to taking control of your household costs. In the UK, energy bills typically include charges for the gas and electricity you use, standing charges (a daily fee for being connected to the supply), and VAT. You might also see details…
Energy Bill Support in the UK: Legal Overview
Understanding Your Rights and Options for Energy Bill Support As an energy consumer in the UK, you have important rights and protections when it comes to getting help with your gas and electricity bills. Energy suppliers are regulated by Ofgem and must follow rules set out in the Energy Act 2010 and the Standard Licence…
How to Find Out Who Supplies Your Gas or Electricity in the UK
Why Knowing Your Gas or Electricity Supplier Matters Knowing who your gas or electricity supplier is might seem like a small detail, but it plays a crucial role in managing your household energy. Understanding your supplier allows you to keep track of your energy account, pay your bills on time, and quickly resolve any issues…
How to Switch Your Business Energy Supplier: Legal Steps and Tips
Introduction to Switching Your Business Energy Supplier Switching your business energy supplier can be a smart way to reduce costs, access better customer service, or take advantage of more flexible contract terms. Many small businesses in the UK find that regularly reviewing their gas and electricity deals helps them stay competitive and manage overheads more…
How to Resolve Problems with Your Business Energy Supplier or Broker
Understanding Problems with Your Business Energy Supplier or Broker Small businesses often rely on energy suppliers and brokers to keep their operations running smoothly. However, problems can sometimes arise that disrupt your business and increase your costs. Understanding these issues – and knowing your rights – can help you take action quickly and confidently. Common…
