Author: Contend Legal
How to Find and Check a Trustworthy Trader in the UK
Why It’s Important to Find a Trustworthy Trader When you hire a trader – whether for home repairs, renovations, or other services – trust is essential. Choosing someone unreliable can lead to a range of problems, from shoddy workmanship and unfinished jobs to outright scams where you lose your money and get nothing in return.…
How to Contact an Ombudsman in England for Consumer Complaints
What is an Ombudsman? An ombudsman is an independent and impartial service set up to help resolve disputes between consumers and businesses. If you have a complaint about a company and you’ve already tried to sort it out directly – without success – an ombudsman can step in to review your case. Their main role…
Get More Help with Consumer Issues
Understanding Your Consumer Rights Understanding your rights as a consumer is the first step to getting the support you need when things go wrong with a purchase or service. Under UK law, including the Consumer Rights Act 2015, you are protected when you buy goods or services. This means that products must be of satisfactory…
Can You Switch Energy Supplier If You Owe Money? Your Rights Explained
Understanding Your Rights When You Owe Money to Your Energy Supplier If you owe money to your current energy supplier, it’s natural to worry about whether you can still switch to a new provider. The good news is that having energy debt doesn’t automatically prevent you from switching energy suppliers. There are clear rules and…
Can Renters Switch Energy Supplier or Tariff? Your Rights Explained
Understanding Your Energy Supply When Renting When you’re renting a home in the UK, understanding how your energy supply works is essential for managing your bills and knowing your rights. Energy supply in rental properties usually refers to the provision of gas and electricity to your home, and the responsibility for managing these services can…
Switching Energy Supplier: Legal Overview
Understanding Your Rights When Switching Energy Supplier When switching your energy supplier in the UK, you are protected by clear consumer rights set out in law. The main regulations governing this process are the Gas Act 1986, the Electricity Act 1989, and rules enforced by Ofgem, the energy market regulator. These laws ensure that switching…
UK Communal Heating Systems: Your Rights, Bills, and Legal Advice
Introduction to UK Communal Heating Systems Communal heating systems, sometimes known as district or shared heating, are systems where heat is generated from a central source and distributed to multiple homes or units – typically within apartment blocks, housing estates, or retirement complexes. Unlike individual boilers or heaters in each flat, a communal system supplies…
How to Get Your Landlord to Fix Your Boiler and Heating Fast
Understanding Your Rights as a Tenant As a tenant in the UK, you have clear legal rights when it comes to the repair and maintenance of your boiler and heating system. Your landlord is responsible for making sure your home is safe, warm, and fit to live in, which includes keeping your heating and hot…
Simple Ways to Save Energy at Home and Cut Your UK Bills
Introduction to Saving Energy at Home Saving energy at home is more important than ever for households across the UK. Not only does it help reduce your monthly utility bills, but it also plays a crucial role in protecting the environment by lowering carbon emissions. With rising energy costs and growing concerns about climate change,…
What are energy management strategies?
Introduction to Energy Management Strategies Introduction to Energy Management Strategies Energy management strategies are practical plans and actions designed to help UK households use gas and electricity more efficiently. By making thoughtful choices about how and when you use energy, you can cut down on waste, lower your bills, and reduce your impact on the…
