Author: Contend Legal
What to Do If Your Energy Supplier Raises Your Direct Debit Payments
Understanding Why Your Direct Debit Has Increased When you notice your energy supplier has increased your direct debit payments, it’s important to understand why this might have happened and what you can do next. Energy suppliers review direct debit amounts regularly to make sure you’re paying enough to cover your usage, but sometimes these increases…
If you think you’ve been charged too much for your energy
Understanding Your Energy Bill Understanding Your Energy Bill Your energy bill is more than just a payment request – it’s a breakdown of how much gas or electricity you’ve used, what you’re being charged for, and why. Understanding each part of your bill is the first step in spotting mistakes or overcharging, and it can…
What to Do If You Haven’t Received an Energy Bill in the UK
Understanding Why You Might Not Have Received an Energy Bill Understanding Why You Might Not Have Received an Energy Bill If you haven’t received an energy bill in a while, it’s important to understand why this might have happened and what it could mean for you. There are several common reasons for missing energy bills,…
How to Claim a Refund from Your UK Energy Supplier: Step-by-Step Guide
Understanding When You Can Claim a Refund from Your Energy Supplier When it comes to claiming a refund from your energy supplier, it’s important to understand the situations where you might be entitled to get money back. The most common reasons for refunds include being overcharged, receiving an incorrect bill, or experiencing payment errors such…
How to Check If You’re Legally Responsible for an Energy Bill
Understanding Your Responsibility for Energy Bills Understanding Your Responsibility for Energy Bills Being responsible for paying an energy bill means you are the person or people legally required to pay for the gas or electricity supplied to a property. This responsibility is not always straightforward – knowing exactly who must pay is important, as it…
Problems with Your Energy Bill: Legal Overview
Understanding Common Problems with Your Energy Bill When you receive a gas or electricity bill, it’s important to check it carefully for any mistakes or unexpected charges. Some of the most common problems people face include incorrect charges, bills based on estimated meter readings rather than actual usage, and sudden increases in the amount owed.…
Moving Home and Your Energy Supply: Avoid Extra Charges and Hassle
Understanding Your Energy Supply When Moving Home When you move home in the UK, it’s important to understand your rights and responsibilities regarding your gas and electricity supply. Managing your energy accounts correctly helps you avoid unexpected bills, ensures your new property has power from day one, and protects you from being overcharged for someone…
How to Legally Connect Your Home to Gas or Electricity in the UK
Introduction to Connecting Your Home to Gas or Electricity When moving into a new home, getting connected to gas or electricity is one of the most important steps to ensure your property is safe, comfortable, and ready to live in. Without a proper energy supply, essential tasks like heating, cooking, and lighting become impossible. Arranging…
Moving Home: Energy Supply Legal Overview
Introduction to Energy Supply When Moving Home Moving home is the ideal time to review and manage your energy supply, ensuring a smooth transition and avoiding unexpected costs. By taking a few simple steps – such as notifying your current and future energy suppliers, reading your meters, and updating your account details – you can…
Metro Prepaid Meters: Your Rights, Problems and Solutions
Understanding Metro Prepaid Meters Understanding Metro Prepaid Meters Metro prepaid meters are a type of pay-as-you-go system for gas and electricity, commonly used in homes across the UK. Unlike standard credit meters, which bill you monthly or quarterly for the energy you use, prepaid meters require you to pay for your energy in advance. You…
