Author: Contend Legal
UK Energy Bill Rights: How to Avoid Scams and Resolve Disputes
Understanding Your Energy Bill Rights in the UK Understanding your rights as an energy consumer in the UK is essential for managing your bills, avoiding unfair charges, and resolving disputes confidently. Here’s what you need to know about your entitlements and responsibilities when it comes to energy bills. Your Rights as an Energy Consumer UK…
What to Do If Your Energy Supplier Raises Your Direct Debit Payments
Understanding Why Your Direct Debit Has Increased When you notice your energy supplier has increased your direct debit payments, it’s important to understand why this might have happened and what you can do next. Energy suppliers review direct debit amounts regularly to make sure you’re paying enough to cover your usage, but sometimes these increases…
If you think you’ve been charged too much for your energy
Understanding Your Energy Bill Understanding Your Energy Bill Your energy bill is more than just a payment request – it’s a breakdown of how much gas or electricity you’ve used, what you’re being charged for, and why. Understanding each part of your bill is the first step in spotting mistakes or overcharging, and it can…
What to Do If You Haven’t Received an Energy Bill in the UK
Understanding Why You Might Not Have Received an Energy Bill Understanding Why You Might Not Have Received an Energy Bill If you haven’t received an energy bill in a while, it’s important to understand why this might have happened and what it could mean for you. There are several common reasons for missing energy bills,…
How to Claim a Refund from Your UK Energy Supplier: Step-by-Step Guide
Understanding When You Can Claim a Refund from Your Energy Supplier When it comes to claiming a refund from your energy supplier, it’s important to understand the situations where you might be entitled to get money back. The most common reasons for refunds include being overcharged, receiving an incorrect bill, or experiencing payment errors such…
How to Check If You’re Legally Responsible for an Energy Bill
Understanding Your Responsibility for Energy Bills Understanding Your Responsibility for Energy Bills Being responsible for paying an energy bill means you are the person or people legally required to pay for the gas or electricity supplied to a property. This responsibility is not always straightforward – knowing exactly who must pay is important, as it…
Moving Home and Your Energy Supply: Avoid Extra Charges and Hassle
Understanding Your Energy Supply When Moving Home When you move home in the UK, it’s important to understand your rights and responsibilities regarding your gas and electricity supply. Managing your energy accounts correctly helps you avoid unexpected bills, ensures your new property has power from day one, and protects you from being overcharged for someone…
How to Legally Connect Your Home to Gas or Electricity in the UK
Introduction to Connecting Your Home to Gas or Electricity When moving into a new home, getting connected to gas or electricity is one of the most important steps to ensure your property is safe, comfortable, and ready to live in. Without a proper energy supply, essential tasks like heating, cooking, and lighting become impossible. Arranging…
Metro Prepaid Meters: Your Rights, Problems and Solutions
Understanding Metro Prepaid Meters Understanding Metro Prepaid Meters Metro prepaid meters are a type of pay-as-you-go system for gas and electricity, commonly used in homes across the UK. Unlike standard credit meters, which bill you monthly or quarterly for the energy you use, prepaid meters require you to pay for your energy in advance. You…
Help With Heat Network Bills: Your Rights, Support and Next Steps
Understanding Heat Networks and Your Bills A heat network is a system that supplies heating and hot water from a central source to multiple homes, flats, or buildings. Instead of each property having its own boiler or water heater, the heat is generated at a central location and distributed through insulated pipes. This can make…
