Author: Contend Legal
Help If You’re Struggling to Pay Your Energy Bills in the UK
Understanding Your Situation When you’re struggling to pay your energy bills, recognising the problem early is the first and most important step. Common signs that you might be finding it difficult include falling behind on payments, receiving reminders or warning letters from your supplier, or needing to choose between paying for energy and other essentials…
How to Stop Your Energy Supplier Installing a Prepayment Meter
Understanding Prepayment Meters A prepayment meter is a type of energy meter that requires you to pay for your gas or electricity before you use it. Instead of receiving a bill at the end of the month or quarter, you top up your meter with credit – usually by using a key, card, or mobile…
Financial Help With Energy Bills If You Use Oil, Wood, or LPG
Introduction to Help with Bills for Alternative Fuel Users Many households across the UK rely on alternative fuels – such as oil, coal, wood, or liquefied petroleum gas (LPG) – to heat their homes and cook, rather than using mains gas or electricity. This is especially common in rural areas, where properties may not be…
How to Get Extra Support from Your Energy Supplier in the UK
Introduction to Extra Support from Your Energy Supplier Many people across the UK find it difficult to keep up with their gas and electricity bills, especially when circumstances change unexpectedly – such as losing a job, dealing with illness, or facing rising energy costs. If you’re struggling to pay, you’re not alone, and there are…
What to Do If You Can’t Afford to Top Up Your Prepayment Meter
Understanding Prepayment Meters and Your Rights A prepayment meter is a type of energy meter that requires you to pay for your gas or electricity before you use it. You top up your meter using a key, card, or app, adding credit that allows you to access energy as you need it. These meters are…
Grants and Benefits for Energy Bills: UK Legal Overview
Introduction to Financial Support for Energy Bills Paying energy bills can be a challenge, especially as prices rise and household budgets are stretched. That’s why financial support is available to help people across the UK manage the cost of heating and powering their homes. This support is especially important for those on low incomes, people…
How to Cut Your UK Energy Bills: Rights, Tips and Support Explained
Understanding Your Energy Bills and Consumer Rights Understanding your energy bills is the first step to taking control of your household costs. In the UK, energy bills typically include charges for the gas and electricity you use, standing charges (a daily fee for being connected to the supply), and VAT. You might also see details…
How to Switch Your Business Energy Supplier: Legal Steps and Tips
Introduction to Switching Your Business Energy Supplier Switching your business energy supplier can be a smart way to reduce costs, access better customer service, or take advantage of more flexible contract terms. Many small businesses in the UK find that regularly reviewing their gas and electricity deals helps them stay competitive and manage overheads more…
How to Resolve Problems with Your Business Energy Supplier or Broker
Understanding Problems with Your Business Energy Supplier or Broker Small businesses often rely on energy suppliers and brokers to keep their operations running smoothly. However, problems can sometimes arise that disrupt your business and increase your costs. Understanding these issues – and knowing your rights – can help you take action quickly and confidently. Common…
Managing Your Business Energy Supply When Moving Premises in the UK
Understanding your energy supply when moving business premises When moving your business to new premises, managing your energy supply should be a top priority. Overlooking this aspect can lead to unexpected costs, service interruptions, or even legal disputes. Understanding how your gas and electricity arrangements are affected by a move helps you avoid problems and…
