Category: Gas and Electric
Switching Energy Supplier: Legal Overview
Understanding Your Rights When Switching Energy Supplier When switching your energy supplier in the UK, you are protected by clear consumer rights set out in law. The main regulations governing this process are the Gas Act 1986, the Electricity Act 1989, and rules enforced by Ofgem, the energy market regulator. These laws ensure that switching…
Simple Ways to Save Energy at Home and Cut Your UK Bills
Introduction to Saving Energy at Home Saving energy at home is more important than ever for households across the UK. Not only does it help reduce your monthly utility bills, but it also plays a crucial role in protecting the environment by lowering carbon emissions. With rising energy costs and growing concerns about climate change,…
Can Renters Switch Energy Supplier or Tariff? Your Rights Explained
Understanding Your Energy Supply When Renting When you’re renting a home in the UK, understanding how your energy supply works is essential for managing your bills and knowing your rights. Energy supply in rental properties usually refers to the provision of gas and electricity to your home, and the responsibility for managing these services can…
Can You Switch Energy Supplier If You Owe Money? Your Rights Explained
Understanding Your Rights When You Owe Money to Your Energy Supplier If you owe money to your current energy supplier, it’s natural to worry about whether you can still switch to a new provider. The good news is that having energy debt doesn’t automatically prevent you from switching energy suppliers. There are clear rules and…
Complain About an Energy Company: Legal Overview
Understanding Your Rights as an Energy Consumer As an energy consumer in the UK, you are protected by a range of rights set out in laws and regulations such as the Gas Act 1986, the Electricity Act 1989, and standards enforced by Ofgem – the independent regulator for gas and electricity markets. These rights mean…
EDF Energy: Your Rights, Switching, and Comparing UK Suppliers
Introduction to EDF Energy EDF Energy is one of the largest gas and electricity suppliers in the UK, serving millions of households and businesses across the country. As part of the wider EDF Group, which operates internationally, EDF Energy has established a strong presence in the UK energy market, offering a range of tariffs, including…
Managing Your Business Energy Supply When Moving Premises in the UK
Understanding your energy supply when moving business premises When moving your business to new premises, managing your energy supply should be a top priority. Overlooking this aspect can lead to unexpected costs, service interruptions, or even legal disputes. Understanding how your gas and electricity arrangements are affected by a move helps you avoid problems and…
How to Claim a Refund from Your UK Energy Supplier: Step-by-Step Guide
Understanding When You Can Claim a Refund from Your Energy Supplier When it comes to claiming a refund from your energy supplier, it’s important to understand the situations where you might be entitled to get money back. The most common reasons for refunds include being overcharged, receiving an incorrect bill, or experiencing payment errors such…
Energy Issues for Small Businesses: Legal Overview
Understanding Your Energy Rights as a Small Business As a small business in the UK, you have specific legal rights and responsibilities when it comes to your gas and electricity supply. Energy suppliers must treat small businesses fairly, following rules set by Ofgem, the energy regulator. These rules cover key areas such as clear contract…
Ecotricity: Switching, Contracts, and Your Rights Explained in the UK
Introduction to Ecotricity Ecotricity is a UK-based energy supplier known for its focus on providing green electricity and gas to homes and businesses. Founded in 1996, Ecotricity was one of the first companies in the UK to offer renewable energy as a genuine alternative to traditional fossil fuel sources. Their mission centres on tackling climate…
