Category: Gas and Electric
How to Legally Connect Your Home to Gas or Electricity in the UK
Introduction to Connecting Your Home to Gas or Electricity When moving into a new home, getting connected to gas or electricity is one of the most important steps to ensure your property is safe, comfortable, and ready to live in. Without a proper energy supply, essential tasks like heating, cooking, and lighting become impossible. Arranging…
Your Rights and Protections If Your Home Is on a Heat Network
Understanding Heat Networks Understanding Heat Networks A heat network, sometimes called district heating, is a system that delivers heating and hot water to multiple homes or buildings from a central source. Instead of each property having its own individual boiler or electric heater, a heat network uses insulated pipes to carry hot water or steam…
Your Rights and How to Switch Gas and Electricity Suppliers in the UK
Understanding Your Rights When Choosing Gas and Electricity Suppliers Understanding Your Rights When Choosing Gas and Electricity Suppliers When choosing a gas or electricity supplier in the UK, it’s important to understand your rights as a consumer. Knowing what protections are in place can help you make confident decisions, avoid unfair treatment, and ensure you…
How to Check if Your Business Qualifies as a Microbusiness in the UK
What is a microbusiness? A microbusiness, as defined under UK energy regulations, is a small business that meets certain criteria related to employee numbers, turnover, or energy usage. According to Ofgem’s guidance on microbusiness definition under UK energy regulations, your business is considered a microbusiness if it meets any one of the following conditions: This…
Moving Home and Your Energy Supply: Avoid Extra Charges and Hassle
Understanding Your Energy Supply When Moving Home When you move home in the UK, it’s important to understand your rights and responsibilities regarding your gas and electricity supply. Managing your energy accounts correctly helps you avoid unexpected bills, ensures your new property has power from day one, and protects you from being overcharged for someone…
Problems Accessing or Topping Up Your Prepayment Meter: Your Rights
Understanding Prepayment Meters and Common Issues Prepayment meters are a type of energy meter that require you to pay for your gas or electricity before you use it. Instead of receiving a bill at the end of the month, you add credit to your meter using a key, card, or sometimes an app. This system…
E.ON Energy: Compare Tariffs, Customer Rights and Support in the UK
Introduction to E.ON Energy E.ON Energy is one of the UK’s largest and most established energy suppliers, providing both gas and electricity to millions of homes and businesses across the country. With a strong presence in the UK energy market, E.ON has built its reputation over decades, evolving from its origins in the early 2000s…
How to Manage and Resolve Your Business Energy Bills in the UK
Understanding your business energy bills Understanding your business energy bills Business energy bills can sometimes be confusing, but knowing what each part means can help you manage your costs and avoid any surprises. Here’s what you need to know to make sense of your bill and ensure you’re being charged correctly. Typical charges on your…
How to Check If You’re Legally Responsible for an Energy Bill
Understanding Your Responsibility for Energy Bills Understanding Your Responsibility for Energy Bills Being responsible for paying an energy bill means you are the person or people legally required to pay for the gas or electricity supplied to a property. This responsibility is not always straightforward – knowing exactly who must pay is important, as it…
What Your Landlord Can Legally Charge You for Energy in the UK
Introduction to Energy Charges by Landlords When you rent a home, your landlord may be responsible for arranging your energy supply, or you might have your own account with an energy provider. Understanding how and when your landlord can charge you for energy is essential to ensure you’re not paying more than you should. In…
