Category: Consumer
“Consumer” legal articles cover everyday issues that affect people when they buy things or deal with businesses. They explain your rights as a consumer, like what happens if you buy something that breaks or if a company doesn’t deliver what they promised. These articles also talk about common problems like misleading ads or scams. Whether it’s understanding contracts, sorting out disagreements, or knowing your rights under consumer protection laws, these articles give you the info you need to make smart choices and stand up for yourself when you’re shopping or dealing with companies.
How to Complain About Mis-Sold PPI and Claim Refunds
What is Mis-Sold PPI? What is Mis-Sold PPI? Payment Protection Insurance (PPI) was designed to cover repayments on loans, credit cards, or mortgages if you became unable to pay due to illness, accident, unemployment, or death. While PPI itself is a legitimate insurance product, it became the centre of one of the UK’s biggest financial…
Making a Claim on Travel Insurance: Legal Overview
Understanding Travel Insurance Claims When you buy travel insurance, you’re protecting yourself against unexpected problems while you’re away from home. Travel insurance can help cover costs if your trip is cancelled, your luggage is lost or delayed, or you face a medical emergency or accident abroad. Making a claim on your policy means asking your…
Consumer Help with UK Law: An Overview
Understanding When You Need Extra Help When you buy a product or service in the UK, you have certain rights under laws like the Consumer Rights Act 2015. For example, you’re usually entitled to goods that are as described, fit for purpose, and of satisfactory quality. Most problems can be sorted by contacting the seller…
How to Complain About Unfair PPI Commission Charges
Understanding PPI Commission Charges Understanding PPI Commission Charges When you took out a Payment Protection Insurance (PPI) policy, you may not have realised that part of what you paid went towards commission for the provider or broker. PPI commission is a fee that lenders or insurers charge for arranging the policy, and it is often…
How to Resolve Problems with Your Travel Insurance Claim
Understanding Common Problems with Travel Insurance Claims Making a travel insurance claim can sometimes be more complicated than expected. Many people experience issues such as delays in payouts, outright refusals, or disagreements about what their policy actually covers. Understanding these common problems can help you prepare, avoid pitfalls, and respond effectively if your claim doesn’t…
How to Report a Business to Trading Standards and What Happens Next
What is Trading Standards? Trading Standards is a service run by local authorities across the UK, dedicated to protecting consumers and ensuring businesses operate fairly and legally. Their main role is to enforce a wide range of consumer protection laws, which help to keep you safe when buying goods or services. This includes laws such…
Why You Might Be Refused Insurance and Your Rights
Understanding Problems Getting Insurance Understanding Problems Getting Insurance Getting insurance is essential for protecting yourself, your home, or your vehicle, but many people in the UK face difficulties when applying for cover. Understanding why insurers might refuse or limit your application can help you know your rights and what steps to take next. Common Reasons…
How to Complete Your CSA Claim Form for Travel Insurance
Understanding the CSA Claim Form Understanding the CSA Claim Form When you need to make a travel insurance claim in the UK, the CSA claim form is a key part of the process. This form is designed to collect all the details your insurer needs to assess your claim, such as information about your trip,…
Energy Management in the UK: A Legal Overview
Introduction to Energy Management Energy management for UK households means taking control of how much gas and electricity you use, understanding your energy bills, and making choices that help reduce both costs and environmental impact. By using energy more efficiently at home, you can lower your monthly expenses and contribute to a cleaner, greener future.…
How to Resolve Ongoing Consumer Problems With Goods or Services
Understanding Your Consumer Rights Understanding Your Consumer Rights Knowing your consumer rights is the first and most important step when dealing with an ongoing problem with goods or services. In the UK, your protections are clearly set out by law, giving you the confidence to challenge poor quality or unresolved issues. What Are Your Basic…
