Category: Consumer
“Consumer” legal articles cover everyday issues that affect people when they buy things or deal with businesses. They explain your rights as a consumer, like what happens if you buy something that breaks or if a company doesn’t deliver what they promised. These articles also talk about common problems like misleading ads or scams. Whether it’s understanding contracts, sorting out disagreements, or knowing your rights under consumer protection laws, these articles give you the info you need to make smart choices and stand up for yourself when you’re shopping or dealing with companies.
How to Resolve Problems with Your Business Energy Supplier or Broker
Understanding Problems with Your Business Energy Supplier or Broker Small businesses often rely on energy suppliers and brokers to keep their operations running smoothly. However, problems can sometimes arise that disrupt your business and increase your costs. Understanding these issues – and knowing your rights – can help you take action quickly and confidently. Common…
What to Do If You Haven’t Received an Energy Bill in the UK
Understanding Why You Might Not Have Received an Energy Bill Understanding Why You Might Not Have Received an Energy Bill If you haven’t received an energy bill in a while, it’s important to understand why this might have happened and what it could mean for you. There are several common reasons for missing energy bills,…
How to Find Out Who Supplies Your Gas or Electricity in the UK
Why Knowing Your Gas or Electricity Supplier Matters Knowing who your gas or electricity supplier is might seem like a small detail, but it plays a crucial role in managing your household energy. Understanding your supplier allows you to keep track of your energy account, pay your bills on time, and quickly resolve any issues…
Good Energy: Your Rights, Switching Guide, and Fair Deals Explained
Introduction to Good Energy Introduction to Good Energy Good Energy is a UK-based supplier of gas and electricity, known for its strong commitment to renewable and green energy. Established to help households and businesses reduce their carbon footprint, Good Energy sources electricity from wind, solar, hydro, and bioenergy generators across the UK. This focus on…
How to Switch Your Business Energy Supplier: Legal Steps and Tips
Introduction to Switching Your Business Energy Supplier Switching your business energy supplier can be a smart way to reduce costs, access better customer service, or take advantage of more flexible contract terms. Many small businesses in the UK find that regularly reviewing their gas and electricity deals helps them stay competitive and manage overheads more…
If you think you’ve been charged too much for your energy
Understanding Your Energy Bill Understanding Your Energy Bill Your energy bill is more than just a payment request – it’s a breakdown of how much gas or electricity you’ve used, what you’re being charged for, and why. Understanding each part of your bill is the first step in spotting mistakes or overcharging, and it can…
Energy Bill Support in the UK: Legal Overview
Understanding Your Rights and Options for Energy Bill Support As an energy consumer in the UK, you have important rights and protections when it comes to getting help with your gas and electricity bills. Energy suppliers are regulated by Ofgem and must follow rules set out in the Energy Act 2010 and the Standard Licence…
OVO Energy: Compare Tariffs, Switch Suppliers and Know Your Rights
Introduction to OVO Energy OVO Energy is one of the UK’s leading energy suppliers, serving millions of homes across the country. Founded in 2009, OVO entered the market with a mission to make energy simpler, greener, and more affordable for consumers. Over the years, OVO Energy has grown rapidly, becoming a major player in the…
How to Cut Your UK Energy Bills: Rights, Tips and Support Explained
Introduction Are you struggling to keep up with your energy bills? You’re not alone, and there are various support options available to help you manage these challenges. This article outlines essential resources, tips, and assistance programs that can ease your financial burden. If you need personalised guidance, Contend’s highly trained AI legal experts are here…
What to Do If Your Energy Supplier Raises Your Direct Debit Payments
Understanding Why Your Direct Debit Has Increased When you notice your energy supplier has increased your direct debit payments, it’s important to understand why this might have happened and what you can do next. Energy suppliers review direct debit amounts regularly to make sure you’re paying enough to cover your usage, but sometimes these increases…
