Category: Consumer
“Consumer” legal articles cover everyday issues that affect people when they buy things or deal with businesses. They explain your rights as a consumer, like what happens if you buy something that breaks or if a company doesn’t deliver what they promised. These articles also talk about common problems like misleading ads or scams. Whether it’s understanding contracts, sorting out disagreements, or knowing your rights under consumer protection laws, these articles give you the info you need to make smart choices and stand up for yourself when you’re shopping or dealing with companies.
EDF Energy: Your Rights, Switching, and Comparing UK Suppliers
Introduction to EDF Energy EDF Energy is one of the largest gas and electricity suppliers in the UK, serving millions of households and businesses across the country. As part of the wider EDF Group, which operates internationally, EDF Energy has established a strong presence in the UK energy market, offering a range of tariffs, including…
Managing Your Business Energy Supply When Moving Premises in the UK
Understanding your energy supply when moving business premises When moving your business to new premises, managing your energy supply should be a top priority. Overlooking this aspect can lead to unexpected costs, service interruptions, or even legal disputes. Understanding how your gas and electricity arrangements are affected by a move helps you avoid problems and…
How to Claim a Refund from Your UK Energy Supplier: Step-by-Step Guide
Understanding When You Can Claim a Refund from Your Energy Supplier When it comes to claiming a refund from your energy supplier, it’s important to understand the situations where you might be entitled to get money back. The most common reasons for refunds include being overcharged, receiving an incorrect bill, or experiencing payment errors such…
Energy Issues for Small Businesses: Legal Overview
Understanding Your Energy Rights as a Small Business As a small business in the UK, you have specific legal rights and responsibilities when it comes to your gas and electricity supply. Energy suppliers must treat small businesses fairly, following rules set by Ofgem, the energy regulator. These rules cover key areas such as clear contract…
Ecotricity: Switching, Contracts, and Your Rights Explained in the UK
Introduction to Ecotricity Ecotricity is a UK-based energy supplier known for its focus on providing green electricity and gas to homes and businesses. Founded in 1996, Ecotricity was one of the first companies in the UK to offer renewable energy as a genuine alternative to traditional fossil fuel sources. Their mission centres on tackling climate…
How to Resolve Problems with Your Business Energy Supplier or Broker
Understanding Problems with Your Business Energy Supplier or Broker Small businesses often rely on energy suppliers and brokers to keep their operations running smoothly. However, problems can sometimes arise that disrupt your business and increase your costs. Understanding these issues – and knowing your rights – can help you take action quickly and confidently. Common…
What to Do If You Haven’t Received an Energy Bill in the UK
Understanding Why You Might Not Have Received an Energy Bill Understanding Why You Might Not Have Received an Energy Bill If you haven’t received an energy bill in a while, it’s important to understand why this might have happened and what it could mean for you. There are several common reasons for missing energy bills,…
How to Find Out Who Supplies Your Gas or Electricity in the UK
Why Knowing Your Gas or Electricity Supplier Matters Knowing who your gas or electricity supplier is might seem like a small detail, but it plays a crucial role in managing your household energy. Understanding your supplier allows you to keep track of your energy account, pay your bills on time, and quickly resolve any issues…
Good Energy: Your Rights, Switching Guide, and Fair Deals Explained
Introduction to Good Energy Introduction to Good Energy Good Energy is a UK-based supplier of gas and electricity, known for its strong commitment to renewable and green energy. Established to help households and businesses reduce their carbon footprint, Good Energy sources electricity from wind, solar, hydro, and bioenergy generators across the UK. This focus on…
How to Switch Your Business Energy Supplier: Legal Steps and Tips
Introduction to Switching Your Business Energy Supplier Switching your business energy supplier can be a smart way to reduce costs, access better customer service, or take advantage of more flexible contract terms. Many small businesses in the UK find that regularly reviewing their gas and electricity deals helps them stay competitive and manage overheads more…