Category: Consumer
“Consumer” legal articles cover everyday issues that affect people when they buy things or deal with businesses. They explain your rights as a consumer, like what happens if you buy something that breaks or if a company doesn’t deliver what they promised. These articles also talk about common problems like misleading ads or scams. Whether it’s understanding contracts, sorting out disagreements, or knowing your rights under consumer protection laws, these articles give you the info you need to make smart choices and stand up for yourself when you’re shopping or dealing with companies.
Energy Bill Support in the UK: Legal Overview
Understanding Your Rights and Options for Energy Bill Support As an energy consumer in the UK, you have important rights and protections when it comes to getting help with your gas and electricity bills. Energy suppliers are regulated by Ofgem and must follow rules set out in the Energy Act 2010 and the Standard Licence…
OVO Energy: Compare Tariffs, Switch Suppliers and Know Your Rights
Introduction to OVO Energy OVO Energy is one of the UK’s leading energy suppliers, serving millions of homes across the country. Founded in 2009, OVO entered the market with a mission to make energy simpler, greener, and more affordable for consumers. Over the years, OVO Energy has grown rapidly, becoming a major player in the…
How to Cut Your UK Energy Bills: Rights, Tips and Support Explained
Introduction Are you struggling to keep up with your energy bills? You’re not alone, and there are various support options available to help you manage these challenges. This article outlines essential resources, tips, and assistance programs that can ease your financial burden. If you need personalised guidance, Contend’s highly trained AI legal experts are here…
What to Do If Your Energy Supplier Raises Your Direct Debit Payments
Understanding Why Your Direct Debit Has Increased When you notice your energy supplier has increased your direct debit payments, it’s important to understand why this might have happened and what you can do next. Energy suppliers review direct debit amounts regularly to make sure you’re paying enough to cover your usage, but sometimes these increases…
Energy Meter Issues: UK Legal Overview
Understanding Energy Meter Issues Energy meters are essential devices in every UK home, recording how much gas or electricity you use so your supplier can bill you accurately. The main types of meters include standard (credit) meters, smart meters, and prepaid meters. Each type works slightly differently, but all serve the same purpose: to measure…
Octopus Energy: Your Consumer Rights, Switching, and Billing Explained
Introduction to Octopus Energy Octopus Energy is a well-known supplier of gas and electricity in the UK, recognised for its commitment to making energy greener and more affordable. As a company, Octopus Energy stands out by focusing heavily on renewable energy sources, offering tariffs that support wind, solar, and other sustainable options. This approach not…
Grants and Benefits for Energy Bills: UK Legal Overview
Introduction to Financial Support for Energy Bills Paying energy bills can be a challenge, especially as prices rise and household budgets are stretched. That’s why financial support is available to help people across the UK manage the cost of heating and powering their homes. This support is especially important for those on low incomes, people…
UK Energy Bill Rights: How to Avoid Scams and Resolve Disputes
Introduction Are you confused about your responsibilities when it comes to energy bills? This guide will help you understand your rights and clarify what you need to pay for gas and electricity, even if you haven’t signed a contract with an energy supplier. With specific scenarios covered, you’ll know what to do if someone else…
Moving Home: Energy Supply Legal Overview
Introduction to Energy Supply When Moving Home Moving home is the ideal time to review and manage your energy supply, ensuring a smooth transition and avoiding unexpected costs. By taking a few simple steps – such as notifying your current and future energy suppliers, reading your meters, and updating your account details – you can…
Outfox the Market: Switching, Saving, and Your UK Energy Rights
Introduction to Outfox the Market Introduction to Outfox the Market Outfox the Market is a UK-based energy supplier known for its commitment to providing renewable energy at competitive prices. Founded in 2017, the company set out with a mission to challenge traditional energy suppliers by offering straightforward tariffs and a focus on sustainability. Outfox the…
