Category: Consumer
“Consumer” legal articles cover everyday issues that affect people when they buy things or deal with businesses. They explain your rights as a consumer, like what happens if you buy something that breaks or if a company doesn’t deliver what they promised. These articles also talk about common problems like misleading ads or scams. Whether it’s understanding contracts, sorting out disagreements, or knowing your rights under consumer protection laws, these articles give you the info you need to make smart choices and stand up for yourself when you’re shopping or dealing with companies.
How to Cancel an Online Purchase Within 14 Days UK
Understanding the 14-Day Cooling-Off Period Understanding the 14-Day Cooling-Off Period The 14-day cooling-off period is a key consumer protection in the UK, giving you the right to cancel certain purchases within 14 days of receiving your goods or entering into a contract. This rule mainly applies to purchases made online, over the phone, or by…
What to Do if You’ve Been Scammed: Legal Overview
Understanding What a Scam Is A scam is a dishonest scheme designed to trick you into giving away your money, personal details, or other valuable information. Scammers often pretend to be legitimate organisations, businesses, or even government bodies to gain your trust. Common types of scams in the UK include online shopping scams, phishing emails…
Refunds and Compensation If Your Pet Is Sick After Treatment
Understanding Your Rights When Your Pet Is Sick After Treatment or Purchase When your pet becomes unwell after a visit to the vet or after using products purchased from a pet shop, it’s natural to feel concerned – not only for your pet’s health but also about your rights as a consumer. In the UK,…
Scams: UK Legal Overview
Understanding Scams in the UK Scams are deceptive schemes designed to trick people into giving away money, personal information, or access to their accounts. In the UK, scams and consumer fraud can take many forms, from fake emails and phone calls to online shopping cons and investment fraud. These scams are a serious issue, affecting…
What to Do If a Company Stops Trading or Goes Bust
Understanding What Happens When a Company Stops Trading When a company stops trading or goes out of business in the UK, it means the business has ceased its operations and is no longer selling goods or services. This can happen in several ways: the company might have gone into administration, liquidation, or simply closed down…
How to Spot and Avoid Online Ticket Scams in the UK
What Are Online Ticket Scams? What Are Online Ticket Scams? Online ticket scams are fraudulent schemes where criminals sell fake, invalid, or non-existent tickets to events such as concerts, sports matches, festivals, or theatre performances. Victims believe they are buying genuine tickets, often from what appear to be legitimate websites or sellers, only to discover…
Your Legal Rights and the Process for Returning a Pet
Understanding Your Rights When Returning a Pet When returning a pet in the UK, it’s important to understand your legal rights and the steps you should take to protect yourself. Whether you’ve bought a dog, cat, or another animal, your rights as a buyer are covered by UK consumer law, just as they would be…
Travel and Holidays – Cancellations and Compensation
Understanding Your Rights When Travel Plans Are Cancelled or Disrupted When your travel plans are cancelled or disrupted in the UK, you are protected by a range of consumer laws designed to ensure fair treatment and financial protection. These rights apply whether you have booked a flight, hotel, train journey, or a package holiday. Types…