United Kingdom flag

Introduction

Are you fed up with constant unwanted calls and texts? You’re not alone! Many people face the frustration of nuisance communications from telemarketers and scammers. In this guide, we’ll explore effective strategies to help you stop these interruptions and reclaim your peace. If you need further assistance, Contend’s highly trained AI legal experts are here to provide guidance and help you navigate your legal concerns. With Contend, you can access the easiest legal help in the UK and take control of your phone again!

Are you tired of receiving unwanted calls and texts? You’re not alone! Many people get bombarded with nuisance calls from telemarketers, scammers, and even companies trying to sell you things you don’t need. Luckily, there are steps you can take to reduce or even stop these interruptions.

How can I legally stop unwanted calls and texts?

What Are Nuisance Calls?

Nuisance calls are unsolicited calls that you didn’t ask for. They often include:

  • Sales calls for products you don’t want, like home improvements.
  • Automated messages about compensation claims, such as for mis-sold insurance policies.

If You’re Getting PPI or Accident Calls

If you’re receiving calls about payment protection insurance (PPI) or personal injury claims, remember that these companies cannot contact you unless you’ve given them permission. If they call without your consent, you can report them to the Information Commissioner’s Office. It’s helpful to have the phone number, date, and time of the call ready when you make your report.

What steps should I take to report nuisance calls?
Consumer: Block Unwanted Calls & Texts: A Simple Guide to Peace

Register with the Telephone Preference Service

One of the best ways to cut down on unwanted calls is to register for free with the Telephone Preference Service (TPS). When you register, your number will be added to a list that tells telemarketers not to call you. It’s against the law for companies to call numbers registered with TPS, whether they are based in the UK or abroad.

To register, you’ll need:

  • Your phone number
  • Your postcode
  • Your email address

You can easily register online through the TPS website, or you can call their automated registration line at 0345 070 0707. Alternatively, you can register by texting ‘TPS’ followed by your email address to 85095.

Keep in mind that registering with TPS won’t stop all unwanted calls, especially from scammers or automated systems. If you still receive calls after 28 days, let the caller know you don’t want to be contacted again.

What can I do if I still get unwanted calls after registering with TPS?

Blocking Nuisance Calls

If you’re still getting unwanted calls, consider using call-blocking technology. Many phone providers offer services to block specific types of calls, like international or withheld numbers. You can also look into call-blocking devices that you can install at home. Ofcom provides information on what services your phone provider may offer.

How do I set up call-blocking with my phone provider?

Dealing with Nuisance Texts

If you receive unwanted texts, you can often stop them by replying with ‘STOP.’ However, only do this if the sender identifies themselves in the message. If you don’t recognize the number, it’s best not to reply, as this can confirm that your number is active.

To report annoying texts, forward them to 7726 (which spells ‘SPAM’ on your keypad). This will alert your mobile network provider, and you won’t be charged for sending the report.

How can I protect myself from unknown nuisance texts?

Stopping Calls from Charities

If you want to stop receiving calls or texts from charities, you can also register with TPS. Charities are required to respect your preferences if you are registered. For additional help, you can contact the Fundraising Preference Service to have your details removed from their contact lists.

How do I ensure all charities stop contacting me?

Reporting Nuisance Calls and Texts

If you continue to receive unwanted calls or texts, you can report them to the TPS or the Information Commissioner’s Office. This helps regulators track down and take action against companies that break the law. You can also report scam calls to the relevant authorities.

How do I report nuisance calls and texts specific to my situation?

Need More Help?

If you’re feeling overwhelmed by nuisance calls and texts, don’t hesitate to reach out for help. Try Contend’s legal expert chat for guidance and support. Contend’s highly trained AI legal experts will work with you to understand and resolve your legal problems.

Taking these steps can help you regain control over your phone and reduce those annoying interruptions. Remember, you have the power to say no to unwanted communications!

For more info, check out some of our related articles:


Check if Contend can help you with your issue

Solve your legal question quickly
and easily with Contend.



This material is for general information only and does not constitute
tax, legal or any other form of advice. You should not rely on any
information contained herein to make (or refrain from making) any
decisions. Always obtain independent, professional advice for your
own particular situation. Contend Inc is not regulated by the
Solicitors Regulation Authority.