United Kingdom flag

Electricity powers our daily lives, from the moment we flick on the lights in the morning to when we charge our devices at night. However, when the electric bill arrives, and the figures seem off the charts, you might start to wonder about the accuracy of your energy meter. Is it possible that your meter is faulty, leading to inflated bills? This comprehensive guide will walk you through the process of conducting an electrical check meter test, helping you to determine if your energy meter is functioning correctly or if it’s time to call in the experts.

Introduction to Electrical Check Meter Testing

Understanding the health of your electrical meter is crucial for ensuring you’re only paying for the electricity you actually use. In the UK, concerns about energy meter accuracy are not uncommon, with many households unsure of how to proceed when they suspect a fault. This article aims to demystify the process of electrical check meter testing, offering peace of mind and potentially saving you money. Plus, we’ll introduce how Contend, your AI legal tech assistant, can guide you through any legal questions or concerns you might have regarding your energy provider.

Do I have a legal right to request an energy meter test from my provider?

Identifying the Problem: Is Your Energy Meter Faulty?

Before diving into the technicalities of check meter testing, it’s important to understand the signs that might indicate a problem with your energy meter. An unexpectedly high bill is a common red flag, but other symptoms can include your meter displaying no readings or flashing error messages. Understanding these signs is the first step in addressing potential issues.

What Causes Meter Inaccuracies?

Several factors can lead to inaccurate meter readings, including:

  • Old or outdated meters: Like any device, meters can wear out over time.
  • Improper installation: Incorrect setup can lead to faulty readings.
  • External damage: Weather or tampering can impact your meter’s accuracy.
Is my high energy bill due to a faulty meter?
Consumer: electrical check meter

Conducting an Electrical Check Meter Test

When you suspect your meter might be giving inaccurate readings, conducting a check meter test is a practical next step. Here’s how to go about it:

  1. Contact Your Energy Supplier: Your first port of call should be your energy provider. Explain your concerns and ask about their process for testing meter accuracy.
  2. Independent Check Meter: In some cases, you might opt for an independent check meter to run parallel to your existing meter. This can provide a comparative analysis of readings over a set period.
  3. Understanding the Results: If discrepancies are found between your main meter and the check meter, you may have grounds for further action.

DIY Preliminary Checks

While professional testing is the most reliable method, there are some preliminary checks you can perform yourself:

  • Compare Usage Patterns: Look at your energy consumption patterns. Have they changed significantly without reason?
  • Turn Off Appliances: With all appliances turned off, your meter should show minimal or no usage. If it doesn’t, this could indicate a problem.
What should I do if my energy supplier disputes the check meter results?

Legal Rights and Next Steps

If you’ve identified inaccuracies with your meter, it’s important to know your rights and the next steps to take. In the UK, energy suppliers are obligated to investigate and resolve any issues with meter accuracy. If you’re not satisfied with their response, you can escalate your complaint to the Energy Ombudsman.

How Contend Can Assist

At Contend, we understand that dealing with energy suppliers can be daunting. Our AI legal experts are here to provide guidance and support, helping you navigate the complexities of energy law and ensuring your rights are protected. Chat with our AI legal assistant for clear, actionable advice tailored to your situation.

How do I escalate my meter complaint to the Energy Ombudsman?

Conclusion: Ensuring Fair Energy Billing

Dealing with a potentially faulty energy meter can be frustrating, but it’s crucial for ensuring you’re not overpaying for your electricity. By following the steps outlined in this guide, you can confidently address any concerns about your meter’s accuracy. Remember, Contend is here to support you every step of the way, offering trusted legal guidance to resolve your energy issues efficiently.

Take Action with Contend

Don’t let concerns about your energy meter go unresolved. Chat now with Contend’s legal expert to understand more about your rights and the actions you can take. Our revolutionary AI technology is designed to provide exceptional legal guidance, making it easier than ever to find solutions to your legal problems. With Contend, you’re just minutes away from the help you can trust.

For more info, check out some of our related articles:


Check if Contend can help you with your issue

Solve your legal question quickly
and easily with Contend.



This material is for general information only and does not constitute
tax, legal or any other form of advice. You should not rely on any
information contained herein to make (or refrain from making) any
decisions. Always obtain independent, professional advice for your
own particular situation. Contend Inc is not regulated by the
Solicitors Regulation Authority.