Apartment building with multiple flats with tenants

Building Safety and Structural Issues

14 May 2025

Table of Contents

Introduction to Building Safety and Structural Issues

Building safety and structural issues are critical aspects of any rental property. They refer to the physical condition of a building, including its foundations, walls, roof, floors, and essential systems like heating, plumbing, and electrics. Common structural issues can include damp, cracks in walls, faulty wiring, or problems with fire safety measures. These problems can put tenants’ health and safety at risk and may also lead to costly repairs if left unaddressed.

Maintaining building safety is a shared responsibility for both landlords and tenants. For landlords, it is a legal requirement to ensure that rental properties are safe, well-maintained, and free from serious hazards. This protects tenants from harm and helps landlords avoid legal disputes or enforcement action. Tenants also play a role by reporting problems promptly and taking care of the property as agreed in their tenancy.

UK law sets clear standards for rental properties. Homes must be “fit for human habitation,” which means they must be safe, structurally sound, and free from risks that could harm the occupants. Local councils can inspect properties and take action if a home does not meet these standards. Landlords must also provide regular safety checks, such as annual gas safety certificates and electrical inspections.

This guide explains your rights and responsibilities when it comes to building safety and structural issues in rental homes. You will learn how to spot common problems, report them effectively, and understand what steps landlords must take to fix them. We also cover what you can do if your landlord does not respond to safety concerns, and where to get further help.

If you want to understand more about the wider rules and expectations for rental homes, see our Rental Conditions: UK Legal Overview. For more details on what the law says about your rights and duties as a tenant or landlord, visit Your Legal Rights and Responsibilities When Renting a House in the UK.

Landlords in the UK have a legal duty to provide rental properties that are safe, structurally sound, and suitable for people to live in. This means your landlord must meet certain minimum standards set out in law, ensuring your home is free from serious hazards and is well-maintained throughout your tenancy.

What Are the Legal Standards?

The main legal requirements for building safety in rental properties come from several key laws and regulations. The Landlord and Tenant Act 1985 is central. It requires landlords to keep the structure and exterior of the property in good repair. This includes the roof, walls, windows, doors, drains, and gutters. Landlords must also ensure that installations for water, gas, electricity, heating, and sanitation are safe and working properly.

Another important standard is the Housing Health and Safety Rating System (HHSRS), which is used by local councils to assess housing conditions. The HHSRS looks at 29 different hazards, such as damp and mould, fire risks, and dangerous stairs. If your home has serious hazards, your landlord must take action to fix them. You can learn more about how the HHSRS works in practice from the Housing Health and Safety Rating System: introduction | Practical Law.

The Landlord’s Duty to Keep Properties Safe

Your landlord must make sure the property is “fit for human habitation” at the start of your tenancy and throughout your time living there. This means your home should not have serious problems like unsafe wiring, leaking roofs, or broken heating. If issues arise, your landlord is responsible for making repairs in a reasonable time after you report them.

If your landlord fails to meet these standards, you may have the right to take further action. This could include contacting your local council or seeking legal advice. For a wider overview of your rights and what you can do if your landlord is not keeping your home safe, see Your Legal Rights and Responsibilities When Renting a House in the UK.

How These Standards Protect Tenants

These legal standards are designed to protect tenants from unsafe living conditions and to make sure that rental homes are healthy and secure places to live. They give you the right to request repairs and improvements, and to expect a basic level of safety and comfort. If you are worried about the condition of your home, knowing your rights and the minimum standards can help you take the right steps to resolve any issues.

Can I force my landlord to fix serious hazards quickly?

Common Structural and Safety Issues in Rental Homes

Many rental properties in the UK experience structural and safety problems that can put tenants at risk. Knowing what to look out for helps you spot issues early and understand your rights.

Typical structural issues include cracks in walls or ceilings, signs of subsidence (where the ground beneath the property shifts), and unstable walls or floors. Large cracks, sloping floors, or doors and windows that suddenly stick can be warning signs. These problems can make a home unsafe, especially if left unaddressed.

Damp and mould are also widespread concerns. Persistent damp patches, peeling wallpaper, or a musty smell can signal underlying structural faults, such as leaks or poor ventilation. Mould growth is not just unpleasant – it can harm your health and may point to bigger building safety issues. To learn more about the legal responsibilities around these problems and how they affect tenant health, see our guide on Mould and Damp in Rented Homes: Tenant and Landlord Legal Rights.

Unsafe repairs are another risk. Sometimes, landlords or contractors carry out quick fixes that do not meet safety standards. For example, using the wrong materials, failing to secure loose fittings, or ignoring building regulations can leave a property dangerous to live in.

Pest infestations – such as rats, mice, or insects – can also damage the structure of a home. Pests may chew through wiring, wood, or insulation, leading to safety hazards and further weakening the building. For more about your rights and what steps landlords must take, see Pest Control in UK Rentals: Legal Duties for Landlords and Tenants.

All of these issues can affect your comfort and safety. Landlords have a legal duty to keep rental properties in a safe and habitable condition. If you notice any of these problems, report them to your landlord as soon as possible. For a wider view of landlord and tenant responsibilities regarding repairs and maintenance, you can read the relevant section in our Essential Guide to Renting Out Property to Private Tenants.

What should I do if my landlord ignores serious safety issues?

Tenant and Landlord Responsibilities

Both tenants and landlords have important roles to play in keeping rental properties safe and structurally sound.

Tenant Responsibilities

As a tenant, you are expected to take reasonable care of your home. This means using the property in a responsible way, keeping it clean, and avoiding damage beyond normal wear and tear. If you spot any issues that could affect the safety or structure of the building – such as cracks in the walls, damp, or faulty wiring – you should report them to your landlord as soon as possible. Early reporting helps prevent small problems from becoming bigger and more costly to fix.

It’s also important to follow any guidelines in your tenancy agreement about maintenance and to allow access for repairs when needed. For step-by-step guidance on how to report a repair and what information to include, see the Steps to Request a Repair | Tenants Union.

Landlord Obligations

Landlords have a legal duty to keep the property safe and in good repair. This includes making sure the structure of the building – such as walls, roof, windows, and doors – is sound and free from hazards. Landlords must also ensure that essential services like heating, plumbing, and electrics are working properly. If you report a problem, your landlord should arrange repairs within a reasonable timeframe, depending on how urgent the issue is.

For a detailed breakdown of what landlords are responsible for, including common building safety and structural issues, visit Landlord Repair Responsibilities: What Tenants Need to Know in the UK.

What If Repairs Aren’t Carried Out?

If your landlord does not address serious safety or structural problems after you have reported them, you have options. Start by following up in writing and keeping a record of your communications. If the issue remains unresolved, you may be able to contact your local council for help, or consider taking further action. For more on your rights and how the repair process works, the “Repairs and Maintenance Responsibilities” section in the Essential Guide to Renting Out Property to Private Tenants offers useful context.

Remember, acting quickly and keeping good records can help ensure your home stays safe and that your rights as a tenant are protected.

What can I do if my landlord ignores urgent repair requests?

How to Identify and Report Building Safety Concerns

Spotting building safety issues early can help prevent serious problems in your home. As a tenant, it’s important to know what to look for and how to take action if you notice anything unsafe.

Signs of Structural Damage or Unsafe Conditions

Look out for the following warning signs in your property:

  • Large cracks in walls, ceilings, or floors, especially if they appear suddenly or get bigger over time.
  • Doors or windows that stick or no longer close properly, which could indicate movement in the building’s structure.
  • Sagging ceilings or floors.
  • Damp patches, mould, or water stains, which might point to leaks or poor ventilation.
  • Loose or unstable banisters, railings, or staircases.
  • Exposed wiring, broken smoke alarms, or blocked fire exits.

If you notice any of these issues, it’s important to act quickly to protect your safety and your rights as a tenant.

How to Report Issues

The first step is to inform your landlord or managing agent about the problem. Clearly describe what’s wrong and how it affects your safety or the structure of the property. It’s best to do this in writing – by email or letter – so you have a record of your report. You can find more detailed advice on the process in our guide on how to request repairs from your landlord.

Documenting the Problem

Take clear photos of the damage or unsafe areas, and keep notes of when you first noticed the issue. Record any communication you have with your landlord or agent, including dates and what was discussed. This evidence can be very useful if you need to prove that you reported the problem or if the issue gets worse.

When to Seek Further Help

If your landlord does not respond or refuses to fix the problem, you may need to contact your local council’s housing team. They can inspect your home and may take action if the property is unsafe. You can find out more about who to contact and how they can help by reading about Environmental health officers.

For tenants in social housing, or if you’re unsure about the process, the government’s Make Things Right portal offers clear steps on how to complain and get support from your local council.

Being proactive and keeping good records can help you resolve building safety concerns more quickly and protect your rights as a tenant.

What if my landlord ignores my safety complaint?

If your landlord fails to fix safety or structural problems in your rented home, you have several options to protect your rights and ensure your living conditions are safe.

First, always report the issue to your landlord in writing. Keep records of all communication and any evidence, such as photos or reports from professionals. If your landlord does not respond or refuses to carry out necessary repairs, you can escalate the matter.

One of the first steps is to contact your local council’s environmental health department. Councils can inspect your property and, if they find serious hazards, may issue your landlord with a legal notice to carry out repairs. In some cases, the council can arrange emergency repairs themselves and recover the costs from your landlord. For further details on how to escalate repairs issues, see our guide on how to complain and escalate repairs issues as a UK tenant.

If the problem remains unresolved, you may consider legal action. In certain situations, tenants can apply to the First-tier Tribunal (Property Chamber) for an order requiring the landlord to fix the problem. You might also be able to claim compensation for inconvenience or damage to your belongings. Withholding rent is a serious step and can put you at risk of eviction, so always seek legal advice before considering this option.

Support is available from advice agencies, such as Citizens Advice or Shelter, who can help you understand your rights and the best course of action. If you and your landlord cannot agree on how to resolve the issue, dispute resolution services or mediation can offer an alternative to going to court. For a broader overview of resolving disputes with landlords, see our resource on how to resolve contract and consumer disputes in the UK.

Taking legal steps can feel daunting, but you do not have to face it alone. Document everything, seek advice, and use the support available to make sure your home is safe and meets legal standards.

Can I take legal action if my landlord ignores repair requests?

Building safety goes beyond the structure of your home. Several related areas play a vital role in keeping rental properties safe, comfortable, and legally compliant. Understanding these topics can help both tenants and landlords spot issues early and take the right action.

Electrical safety is a key part of building safety. Faulty wiring or outdated electrical systems can lead to serious hazards, including fires and electric shocks. Learn more about your rights and responsibilities regarding inspections and repairs in the section on Electrical Safety in UK Rental Properties: Landlord and Tenant Rights.

Fire safety is another essential area. Landlords must provide smoke alarms, ensure escape routes are clear, and maintain fire-safe furnishings. Tenants should also know what to do if fire safety rules are not followed. For a full overview, see Fire Safety Rules for UK Renters: Landlord and Tenant Duties Explained.

Heating and hot water systems are critical for habitability. Problems with boilers, radiators, or hot water supply can quickly make a property unsafe, especially in winter. Find out what to expect and how to report issues in Heating and Hot Water Rights and Responsibilities for UK Renters.

Plumbing and water systems affect both safety and comfort. Issues like leaks, blocked drains, or unsafe drinking water need prompt attention to prevent further structural damage. For practical guidance on your rights, visit Understanding UK Plumbing Laws: Your Guide to Water System Rules.

Repairs and ongoing maintenance are at the heart of keeping a building safe. Both landlords and tenants have roles to play in reporting, arranging, and carrying out repairs. For a legal overview and practical steps, see Repairs and Maintenance in Rented Homes: Legal Overview.

Utilities and energy supply – such as gas, electricity, and water – must be reliable and safe. Disruptions or unsafe connections can pose health and safety risks. Learn more about your rights and what to do if there are problems in Utilities and Energy Supply in UK Rentals: Tenant and Landlord Rights.

Leaks and roof repairs are common issues that can quickly lead to structural problems if left untreated. Water ingress can damage ceilings, walls, and even electrics. For advice on how to handle leaks and ensure timely repairs, read Leaks and Roof Repairs in Rented Homes: Tenant and Landlord Rights.

All these areas are closely connected. For example, a leaking roof can damage electrical wiring, or poor heating can lead to damp and mould. Staying informed about each topic helps protect your wellbeing and the long-term condition of your home.


If you have questions about building safety, your rights, or what steps to take next, Contend’s AI Legal Assistant can help. Get clear, personalised answers to your legal questions about rental property safety. Contend can guide you through reporting issues, understanding your landlord’s duties, and even help you draft letters or documents to address problems. Whether you’re unsure about your responsibilities or need to take action, Contend is here to support you every step of the way.