Introduction
Are you facing issues with the condition of your shared house? This guide will help you understand your rights as a tenant and how to tackle these problems effectively. If you need assistance, Contend’s highly trained AI legal experts are here to provide guidance and help you navigate your legal concerns with ease. Discover how to ensure your living conditions are safe and comfortable, and learn about your options for addressing any issues with your landlord.
If you’re living in a shared house and facing problems with the condition of your home, it’s important to know your rights and how to address these issues effectively. Here’s a straightforward guide to help you navigate the process.
Who This Guide is For
This advice is mainly for people who:
- Rent from a private landlord
- Do not live with their landlord
- Started renting on or after January 15, 1989
If you fit this description, you likely have an ‘assured shorthold tenancy’ or an ‘assured tenancy’. It’s a good idea to check your tenancy agreement to confirm your tenancy type.
Understanding Your Landlord’s Responsibilities
Your landlord is responsible for keeping your home in good condition and making necessary repairs. This is especially true if you live in what’s known as a ‘house in multiple occupation’ (HMO). This typically applies if you share your home with multiple people who are not part of your family.
In an HMO, your landlord must also ensure the property meets specific safety standards, which include:
- Keeping shared areas clean and well-maintained (like hallways and staircases)
- Ensuring gas appliances are safe and checked annually
- Making sure electrical systems are safe and inspected every five years
- Installing smoke alarms and providing a fire escape plan
If your landlord is neglecting these responsibilities, it’s time to take action.
Steps to Take Before Complaining
Step 1: Confirm Your Living Situation
First, determine if you live in an HMO. You usually do if you share your home with two or more people who aren’t related to you. If you’re unsure, you can check with your local council for clarification.
Step 2: Assess Safety Standards
Make sure your home meets safety standards. Your landlord is required to ensure that:
- The property isn’t overcrowded – check when your home is treated as being overcrowded on the Shelter website.
- Shared spaces are clean and in good repair
- Gas and electrical systems are safe
Step 3: Check for Licensing
If your home is indeed an HMO, your landlord must have a license if there are five or more people living there from two or more separate households. Check with your local council to see if your landlord has the necessary license. If they don’t, this could strengthen your complaint.
How to Complain to Your Landlord
If you find that your home isn’t meeting safety standards or is in poor condition, it’s time to complain. Writing an email or letter is advisable so you have a record of your communication. If you call, make sure to jot down the details of your conversation.
When you complain, be clear about the issues you’re facing and what you would like your landlord to do about it. For example, if shared areas are cluttered, request that they be cleaned up.
What If You Fear Eviction?
If you’re worried that your landlord may retaliate against you for complaining, it’s crucial to confirm if they have the proper license. If they don’t, they cannot evict you using a section 21 notice. Even if they are licensed, you still have the right to complain about poor living conditions.
If you have concerns, consider trying Contend’s legal expert chat for guidance.
What to Do If Your Landlord Doesn’t Respond
If your landlord fails to address your complaints, you should contact your local council. It’s often quicker to call, but you can also write a letter if you prefer. Keep a copy of any correspondence for your records.
When you contact the council, explain the situation clearly and mention that you live in an HMO, as this may expedite their response. If possible, provide evidence, such as photos of the issues.
What Happens Next?
The council will typically inspect your home and can instruct your landlord to make necessary repairs. If your landlord ignores their advice, the council may take over the management of your property in serious cases where your health or safety is at risk.
If the Council Takes Over
If the council manages your home, this usually lasts for 12 months, but it can be longer in rare cases. You will need to pay your rent to the council during this time, and they will inform you of how to do so.
Your tenancy rights remain intact, meaning your landlord must still provide proper notice if they wish to end your tenancy.
Need More Help?
If you’re unsure about any part of this process or need assistance, don’t hesitate to try Contend’s legal expert chat. Their highly trained AI legal experts can provide valuable support and guidance tailored to your situation.
By understanding your rights and taking the right steps, you can effectively address issues in your shared house and ensure your living conditions are safe and comfortable.
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