Author: Contend Legal

  • How to Escalate a PPI Complaint and Get Fair Treatment

    Understanding When to Take Your PPI Complaint Further When you make a complaint about Payment Protection Insurance (PPI), you expect a fair and timely response from your bank, lender, or insurance provider. However, there are situations where your initial complaint may not be resolved to your satisfaction. Understanding when and how to take your PPI…

  • Common Problems with Payment Protection Insurance (PPI)

    What is Payment Protection Insurance (PPI)? What is Payment Protection Insurance (PPI)? Payment Protection Insurance (PPI) is a type of insurance policy designed to help you cover loan or credit repayments if you’re unable to make them due to certain unexpected events. Typically, PPI steps in if you lose your job, become ill or have…

  • Why You Might Be Refused Insurance and Your Rights

    Understanding Problems Getting Insurance Understanding Problems Getting Insurance Getting insurance is essential for protecting yourself, your home, or your vehicle, but many people in the UK face difficulties when applying for cover. Understanding why insurers might refuse or limit your application can help you know your rights and what steps to take next. Common Reasons…

  • How to Complain About Unfair PPI Commission Charges

    Understanding PPI Commission Charges Understanding PPI Commission Charges When you took out a Payment Protection Insurance (PPI) policy, you may not have realised that part of what you paid went towards commission for the provider or broker. PPI commission is a fee that lenders or insurers charge for arranging the policy, and it is often…

  • How to Complain About Mis-Sold PPI and Claim Refunds

    What is Mis-Sold PPI? What is Mis-Sold PPI? Payment Protection Insurance (PPI) was designed to cover repayments on loans, credit cards, or mortgages if you became unable to pay due to illness, accident, unemployment, or death. While PPI itself is a legitimate insurance product, it became the centre of one of the UK’s biggest financial…

  • Problems with Insurance Policies: Legal Overview

    Introduction to Problems with Insurance Policies Many people in the UK experience problems with their insurance policies, whether it’s a dispute over a claim, confusing policy wording, or feeling that an insurer has acted unfairly. Common issues include having claims rejected, not understanding what is actually covered, or facing delays and poor communication from insurance…

  • How to Deal With Problems in Your Insurance Claim

    Understanding Problems With Insurance Claims When making an insurance claim in the UK, many policyholders encounter challenges that can make the process stressful and confusing. Some of the most frequent problems include delays in processing claims, disagreements over how much should be paid out, and outright refusals to pay. These issues can arise with any…

  • How to Make a Successful Insurance Claim in the UK

    Understanding Your Insurance Policy Understanding Your Insurance Policy Before making a claim, it’s essential to understand what your insurance policy covers and how it works. An insurance policy is a contract between you and your insurer that sets out what is protected, the circumstances under which you can claim, and any limits or exclusions that…

  • How Long to Get an Insurance Offer After a Medical Exam?

    Introduction to Waiting Times After Insurance Medical Exams When you apply for certain types of insurance in the UK – such as life insurance, critical illness cover, or income protection – your insurer may require you to complete a medical exam. The main purpose of this exam is to give the insurer a clear picture…

  • Insurance Medical Examinations: UK Legal Overview

    Introduction to Insurance Medical Examinations Insurance medical examinations, sometimes called “independent medical examinations” (IMEs), are assessments requested by an insurance company when you make a claim that involves your health or injury. These exams are carried out by a doctor or specialist chosen by the insurer, rather than your own GP. The main purpose is…

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