Author: Contend Legal
What to Do When You Get an Insurance Claim Settlement Offer UK
Understanding Insurance Claim Settlements Understanding Insurance Claim Settlements An insurance claim settlement is the agreement between you and your insurance company on how much will be paid out following a claim. This settlement represents the insurer’s final offer to resolve your claim, whether it’s for property damage, a car accident, or another insured event. The…
What to Do If Your Insurer Refuses Your Claim: UK Guide
Understanding Why Your Insurance Claim Was Refused When your insurer refuses your claim, it’s important to understand the reasons behind their decision. Insurance companies in the UK must provide a clear explanation when rejecting a claim, but the details can sometimes be confusing. Here’s what you need to know to make sense of their response…
Insurance Claims: Legal Overview for the UK
Understanding Insurance Claims Making an insurance claim means formally asking your insurer to cover a loss or damage that your policy protects against. You might need to make a claim if, for example, your home is damaged in a storm, your car is involved in an accident, or you experience a medical emergency while abroad.…
How to Cancel an Insurance Policy in the UK: Your Rights and Steps
Introduction to Cancelling an Insurance Policy Cancelling an insurance policy means formally ending your agreement with an insurer before its scheduled expiry date. Whether you no longer need the cover, have found a better deal, or your circumstances have changed, it’s important to understand the process and your rights when deciding to cancel. In the…
Insurance: UK Legal Overview
Understanding Insurance and Your Consumer Rights Insurance is a way to protect yourself financially from unexpected events, such as accidents, illness, or damage to your property. When you buy an insurance policy, you pay regular payments (called premiums) to an insurance company. In return, the insurer agrees to cover certain costs if something goes wrong,…
How to Deal with Slow Contractors: Your UK Rights and Next Steps
Understanding Your Rights When Contractors Are Slow When a contractor is moving slowly or missing deadlines, it’s natural to feel frustrated – especially when home repairs or improvements are involved. Fortunately, UK law offers clear protections for consumers in these situations. Understanding your rights can help you address delays confidently and take the right steps…
How to Resolve Ongoing Consumer Problems With Goods or Services
Understanding Your Consumer Rights Understanding Your Consumer Rights Knowing your consumer rights is the first and most important step when dealing with an ongoing problem with goods or services. In the UK, your protections are clearly set out by law, giving you the confidence to challenge poor quality or unresolved issues. What Are Your Basic…
How to Report a Business to Trading Standards and What Happens Next
What is Trading Standards? Trading Standards is a service run by local authorities across the UK, dedicated to protecting consumers and ensuring businesses operate fairly and legally. Their main role is to enforce a wide range of consumer protection laws, which help to keep you safe when buying goods or services. This includes laws such…
How to Make a Complaint About Poor Service: Your Consumer Rights Guide
Introduction to Consumer Service Complaints Introduction to Consumer Service Complaints A consumer service complaint arises when you, as a customer, are unhappy with the way a service has been provided or with the outcome you have received. This could include issues such as poor workmanship, delays, incomplete work, misleading information, or a failure to deliver…
Consumer Help with UK Law: An Overview
Understanding When You Need Extra Help When you buy a product or service in the UK, you have certain rights under laws like the Consumer Rights Act 2015. For example, you’re usually entitled to goods that are as described, fit for purpose, and of satisfactory quality. Most problems can be sorted by contacting the seller…
