Refunds and Compensation on Purchases

Comprehensive UK guide to refunds and compensation on purchases. Learn your rights, how to claim, timeframes, and handling faulty goods or services.
Event Ticket Law in the UK: An Overview

Explore your rights and refunds for Events and Tickets in the UK. Learn about cancellations, compensation, safe buying, and handling ticket issues here.
How to Buy Event Tickets Online Safely and Avoid Scams

Learn how to buy event tickets safely online in the UK, avoid scams, check sellers, and know your rights for refunds and cancellations.
How to Complain About an Event and Get a Refund

Complaining about an event? Learn your UK rights, how to get refunds or compensation if cancelled, changed, or not as described. Get expert tips here.
How to Get a Refund on Event Tickets in the UK

Learn when and how to get a refund on event tickets in the UK, your rights if an event changes, and steps to claim your money back.
How to Spot and Avoid Illegal Ticketing Websites UK

Learn how to spot and avoid illegal ticketing websites in the UK to protect yourself from fake tickets, scams, and unfair prices. Stay safe when buying online.
What Happens If a Shop Advertises the Wrong Price?

If something is advertised at the wrong price, UK law usually lets shops correct mistakes before sale, but your rights vary if you’ve already paid.
How to Write a Letter Claiming Damages for Misrepresentation

Learn how to write a clear letter to claim damages for misrepresented goods and services under UK consumer law. Use our template and tips to get compensation.
How to Write a Complaint Letter About Your Bill

Learn how to write a clear letter to complain about a phone, TV, or internet bill with our simple template and tips for a fair resolution.
How to Write an Effective Complaint Letter for Poor Service

Learn how to write a clear letter to complain about the poor standard of a service and protect your consumer rights under UK law.