Problems with Your Energy Supply or Supplier: Legal Overview
Problems with Your Energy Supply or Supplier? Get a clear overview of common issues, your rights, and how to resolve disputes with UK energy providers.
How to Check and Confirm Who Supplies Your Gas or Electricity
Check who’s taken over your energy supply and learn how to confirm your new gas or electricity provider quickly and protect your rights.
How to Recognise and Challenge Discrimination by Energy Suppliers
Learn how to fight discrimination by energy suppliers in the UK and protect your rights to fair treatment and equal access to services.
How to Claim Compensation for Power Cuts: Your Rights Explained
Learn how to get compensation if you have a power cut in the UK. Find out your rights, when to claim, and how to contact your energy supplier.
What to Do If Your Energy Supplier Was Switched Without Consent
If you didn’t agree to switch energy supplier, learn how to spot an unauthorised switch, protect your rights, and fix billing or service issues quickly.
What to Do If Your Energy Supplier Threatens Disconnection in the UK
If you’ve been told your energy supply will be disconnected, learn your UK rights, how to challenge it, and steps to protect your home and stay connected.
Power Cuts in the UK: Your Rights, Preparation, and Getting Help
Power Cuts – Preparation and Tips: Learn your rights, how to prepare, get updates, and find help during power outages in the UK. Stay safe and informed.
Your energy supplier has gone bust
Your energy supplier has gone bust? Learn how your supply stays on, your rights, and what to do next to protect your account and save money.
Your Rights and Protections If Your Home Is on a Heat Network
Learn your rights and protections if your home is on a heat network, including billing, service quality, and how to resolve issues.
Problems Accessing or Topping Up Your Prepayment Meter: Your Rights
Having problems getting to or topping up your prepayment meter? Learn your rights and how to get support from your energy supplier in the UK.