Understanding Disability Living Allowance (DLA)

Disability Living Allowance (DLA) is a benefit designed to help with the extra costs that can arise from having a disability or long-term health condition. It is aimed at children under the age of 16 who need additional care, supervision, or help with mobility compared to other children of the same age. The purpose of DLA is to provide financial support to families, helping them manage the day-to-day challenges and additional expenses that come with caring for a disabled child.

DLA is made up of two parts: the care component and the mobility component. The care component is for children who need extra help with personal care or supervision, while the mobility component is for those who have difficulties getting around. Depending on the child’s needs, you may qualify for one or both components at different rates, reflecting the level of help required.

Importantly, DLA is not means-tested. This means your income and savings will not affect whether you can claim, making it accessible to many families who need support. The benefit is based on the child’s needs, rather than the household’s financial situation.

If you are considering applying for DLA, it’s important to understand the eligibility rules and what the benefit covers. For a broader overview, including who can claim and how DLA fits into the wider system of disability support, visit our main page on Disability Living Allowance (DLA). You can also find practical advice and detailed guidance on the application process from reputable organisations such as Disability Living Allowance (DLA) | Disability charity Scope UK, which explains how DLA works and offers tips for making a successful claim.

Understanding what DLA is and who it helps is the first step in making an informed application. With the right information, you can ensure you are getting the support your child is entitled to.

Checking Your Eligibility for DLA

Before you start your Disability Living Allowance (DLA) application, it’s essential to confirm that you meet the eligibility criteria. Taking the time to check your eligibility first can help you avoid unnecessary delays or the disappointment of having your claim refused.

Who Can Get DLA?

DLA is a benefit for children under 16 who have a disability or health condition that means they need extra help looking after themselves, or have difficulty getting around. The key points to consider are:

  • Age: DLA is only available for children under 16. If you are applying for someone older, you may need to consider other benefits.

  • Disability or Health Condition: The child must have a physical or mental disability or health condition that causes additional care needs, mobility needs, or both.

  • Care and Mobility Needs: The child must need more care, attention, or supervision than a child of the same age who does not have a disability. Alternatively, or as well, they may have significant problems with walking or moving around.

  • Residency: The child must usually live in the UK and have been present in the country for a certain period. There are also rules about immigration status and time spent abroad.

Why Eligibility Matters

Understanding whether you qualify for DLA is the first step in the application process. If you apply without meeting the requirements, your claim is likely to be refused, which can be frustrating and time-consuming. By confirming your eligibility upfront, you can focus your efforts on gathering the right evidence and completing your application accurately.

Where to Find Detailed Criteria

It’s a good idea to review the full DLA Eligibility guidelines before applying. These guidelines explain the rules in more detail, including how long your child must have had their condition, and what counts as ‘extra help’ or ‘difficulty getting around’. For further information, you can also read the Eligibility criteria for Disability Living Allowance, which offers a clear overview of the requirements and practical examples.

How Eligibility Links to the Application Process

Once you’re confident that you meet the eligibility rules, you’ll be better prepared to complete the DLA application form. The information you provide about your child’s needs and the supporting evidence you include will be assessed against the eligibility criteria. If you’re unsure about any aspect of the requirements, reviewing the detailed guidance can help you answer the application questions more effectively and improve your chances of a successful claim.

Checking your eligibility is a crucial first step in the DLA application process. Taking the time to understand the rules now can save you time and effort later, and help ensure you get the support your child needs.

Am I sure my child meets all the detailed DLA eligibility rules?

Preparing to Apply for DLA

Preparing to Apply for DLA

Before you begin your Disability Living Allowance (DLA) application, taking time to prepare can make a significant difference. Gathering the right documents and information in advance helps ensure your claim is as strong and accurate as possible. Here’s what you need to know to get ready:

Key Documents and Information You’ll Need

To complete your DLA application, you should collect:

  • Personal details: This includes your child’s full name, date of birth, address, and National Insurance number (if they have one).

  • Medical information: Details of any illnesses, disabilities, or conditions your child has, including diagnosis dates and names of healthcare professionals involved in their care.

  • Medication and treatment: A list of current medicines, therapies, or aids your child uses, along with details of how often they need them.

  • Care and mobility needs: Specific examples of the help your child needs with daily activities (such as bathing, dressing, eating, or moving around).

  • Appointment letters and reports: Any recent letters from your child’s GP, hospital consultants, or therapists that describe their condition and needs.

  • Education or care plans: If your child has an Education, Health and Care (EHC) plan or receives support at school, include these details.

Having this information to hand will make the application process smoother and help you provide clear, detailed answers.

Tips for Gathering Medical Evidence

Medical evidence is a crucial part of a DLA claim. This can include letters from doctors, reports from therapists, or any professional assessments that describe your child’s condition and the impact it has on their daily life. The person assessing your claim is not a medical expert, so clear, straightforward evidence is essential.

For practical advice on collecting and presenting medical evidence, you can read guidance from Citizens Advice. This resource explains how to make your case as strong as possible and what types of documents are most helpful.

The Importance of Accurate and Honest Information

When filling in your DLA application, it’s vital to be honest and thorough. Describe your child’s needs as they are on a typical bad day, not just on their best days. Avoid downplaying any difficulties, and provide clear examples of the help your child needs. Inaccurate or incomplete information can lead to delays or even refusal of your claim.

How Preparation Can Improve Your Chances

Taking time to prepare your application can:

  • Highlight all relevant needs: Ensuring you don’t miss any important details about your child’s care or mobility requirements.

  • Prevent mistakes: Reducing the risk of errors or omissions that could affect your claim.

  • Strengthen your case: Well-organised evidence and detailed explanations make it easier for decision-makers to understand your child’s situation.

  • Speed up the process: A complete application with supporting documents is less likely to be delayed for additional information.

By gathering everything you need and presenting it clearly, you give your DLA application the best possible chance of success. If you’re unsure what to include, reviewing advice on medical evidence can help you understand what decision-makers are looking for.

Taking these steps not only makes the process less stressful but also ensures your claim is as strong and accurate as possible from the start.

What specific medical evidence should I include for my child’s DLA claim?

How to Complete the DLA Application Form

How to Complete the DLA Application Form

Completing the Disability Living Allowance (DLA) application form can feel overwhelming, but taking it step by step will help ensure you provide all the information needed for your claim. Here’s a clear guide to help you fill out the form accurately and increase your chances of a successful application.

Step-by-Step Guidance

1. Gather Your Information First
Before you start, collect details about your (or your child’s) medical conditions, any medication, and information about daily routines and support needs. Having this information ready will make the process smoother.

2. Fill in Personal Details
The first section asks for basic information such as your name, address, date of birth, and National Insurance number. Double-check these details for accuracy, as mistakes can delay your claim.

3. Describe the Disability and Its Impact
This is one of the most important sections. Clearly explain the condition or disability, when it started, and how it affects daily life. Be specific about symptoms, treatments, and any medical appointments.

4. Detail Care Needs
Here, describe the help needed with personal care, such as eating, washing, dressing, or using the toilet. Give real-life examples – for instance, if you need reminders to take medication, or help preparing meals. Don’t underestimate the support you require, even if it feels routine.

5. Explain Mobility Needs
If walking or moving around is difficult, explain what challenges you face. Mention how far you can walk without discomfort, if you use aids (like a wheelchair or walking stick), and if you need someone with you outdoors.

6. Additional Information
Use the extra space to tell the assessor anything else relevant to your claim. This might include how your condition varies day to day, or how it affects your ability to work or study. If you’re considering applying for DLA and workplace accommodations, be sure to highlight how your disability impacts your job and any adjustments you might need.

Tips for Describing Your Condition and Daily Challenges

  • Be Honest and Detailed: Describe what a typical day looks like, including good and bad days.

  • Use Examples: Explain situations where you need help, such as getting dressed or going out.

  • Include Frequency: Note how often you need support (e.g., “I need help with bathing every day”).

  • Mention the Impact: If your condition affects your mental health, concentration, or ability to communicate, include this information.

  • Don’t Assume Assessors Know Your Condition: Spell out challenges, even if they seem obvious to you.

Getting Help with the Form

If you’re unsure about any part of the form, support is available. You can find practical advice on the DLA application form page from Citizens Advice, including step-by-step instructions and examples. They can also help you in person at your local branch if you need extra assistance.

Remember, taking your time and providing as much detail as possible can make a real difference to your application. If you need further guidance or support, don’t hesitate to seek help.

Can you help me explain my daily care needs clearly on the form?

Submitting Your DLA Application

Submitting Your DLA Application

When you’re ready to submit your Disability Living Allowance (DLA) application, it’s important to understand your options and what happens next. Here’s what you need to know to make sure your application is submitted correctly and that you stay informed throughout the process.

How to Submit Your Application

You can apply for DLA for a child in the UK by post, and in some cases, you may be able to start your application online. The main method is to complete the DLA claim form (DLA1A Child) and send it by post to the address provided on the form. If you need a paper form, you can request one from the Disability Service Centre or download it from the government website.

In Northern Ireland, there may be a separate process, so always check you have the correct form and address for your area.

Currently, there is no online submission for DLA for adults, as DLA is only open to children under 16. For adults, Personal Independence Payment (PIP) has replaced DLA.

What Happens After You Submit Your Form

Once you’ve posted your DLA application, you should receive an acknowledgement letter confirming that your claim has been received. This usually arrives within a couple of weeks. If you haven’t received confirmation after three weeks, it’s a good idea to contact the Disability Service Centre to check on the status.

The Department for Work and Pensions (DWP) will review your application and may request further information, such as medical evidence or additional details about the child’s needs. In some cases, they may contact your doctor, school, or other professionals involved in your child’s care.

The DWP aims to make a decision within about 8 to 12 weeks, but it can take longer if more information is needed. You will receive a decision letter explaining whether your claim has been successful and, if so, the level of support awarded.

Keeping Copies and Tracking Your Application

It’s strongly recommended that you keep a copy of your completed application form and any supporting documents you send. This is useful if you need to refer to your answers, respond to requests for more information, or challenge a decision later.

If possible, send your application by recorded delivery or obtain proof of postage. This provides evidence that your application was sent and received, which can help if there are any delays or issues.

You can track the progress of your application by contacting the Disability Service Centre. Make a note of any reference numbers, dates you posted your form, and any correspondence you receive.

Getting Support with Submitting Your Application

If you find the DLA application process overwhelming or need help completing and submitting your form, support is available. You can ask a friend, family member, or support worker for assistance. Many charities and advice organisations also offer free help with DLA claims, including checking your form for accuracy and helping you gather evidence.

If you have difficulty filling in the form because of a disability or language barrier, you can request reasonable adjustments from the DWP under the Equality Act 2010. This might include receiving information in alternative formats, or getting extra time to complete your application.

Remember, taking the time to prepare and submit your application carefully gives you the best chance of a successful claim. If you need more information about what to do after you’ve applied, or about the decision process, see the other sections of this guide.

What should I do if my DLA application is delayed or rejected?

What Happens After You Apply

What Happens After You Apply

Once you have submitted your Disability Living Allowance (DLA) application, the Department for Work and Pensions (DWP) will take responsibility for assessing your claim. Understanding what happens next can help you feel more prepared and confident as you wait for a decision.

How Your Application Is Processed

The DWP is the government department responsible for handling DLA claims. After receiving your application, they will review all the information and evidence you have provided. This includes the details on your form, any supporting documents, and information from professionals such as your doctor, if you included it.

The DWP follows strict guidelines set out in law to make sure every application is assessed fairly. They will consider how your condition affects your daily life and mobility, rather than focusing solely on your diagnosis. The main rules and criteria can be found under the Social Security Contributions and Benefits Act 1992 and the Disability Living Allowance Regulations 1991.

Possible Outcomes and How You’ll Be Informed

There are several possible outcomes once your application has been assessed:

  • Your application is successful: You will receive a letter from the DWP explaining the amount of DLA you have been awarded, how long you will receive it for, and when your payments will start.

  • More information is needed: If the DWP needs further details, they may contact you or your healthcare professionals for additional evidence.

  • Your application is unsuccessful: If you are not awarded DLA, the DWP will send you a letter explaining the reasons for their decision and outlining your right to ask for a reconsideration or appeal.

All decisions are sent in writing, so it’s important to keep your contact details up to date.

Medical Assessments and Requests for Further Evidence

Sometimes, the DWP may need more information to make a decision about your claim. This could involve:

  • Requesting additional medical evidence: They may ask you, your GP, or other professionals for more details about your condition.

  • Arranging a medical assessment: In some cases, you may be invited to attend a face-to-face assessment with a healthcare professional. This is to help the DWP understand how your disability or health condition affects your daily life.

If you are asked to attend an assessment or provide more information, respond as soon as possible to avoid delays in your claim.

Updating Your Information or Circumstances

It’s important to tell the DWP if your circumstances change after you have applied, even if you are still waiting for a decision. Changes that should be reported include:

  • Your condition improves or worsens

  • You go into hospital or residential care

  • Your address or contact details change

You can update your information by contacting the DWP directly. Keeping your details accurate will help ensure your claim is assessed correctly and payments are made without interruption.

For more information about the DWP and its role in processing benefit claims, you can visit the Department for Work and Pensions (DWP) official government page.

If you have questions about your application or need help understanding the decision, you can contact the DWP using the details provided in your decision letter. Remember, you have the right to challenge a decision if you disagree with it.

What can I do if my DLA application is turned down?

If Your DLA Application Is Unsuccessful

When you receive a decision about your Disability Living Allowance (DLA) application, it can be disappointing and frustrating if your claim is refused or you are awarded less than you expected. Understanding why this has happened and knowing your options is important to help you decide what to do next.

Why DLA Applications Might Be Refused

There are several reasons why a DLA application may be unsuccessful. Common reasons include:

  • Eligibility criteria not being met: The Department for Work and Pensions (DWP) may decide you do not meet the required criteria for care or mobility needs.

  • Insufficient evidence: If there isn’t enough medical or supporting evidence to show how your disability affects your daily life, your claim may be refused.

  • Incorrect or incomplete information: Mistakes or missing details on the application form can lead to a refusal.

You should receive a letter from the DWP explaining their decision and the reasons behind it. Carefully read this letter, as it will help you understand what evidence or information might have been missing or misunderstood.

If You Disagree With the Decision

If you feel the decision is wrong, you have the right to challenge it. The first step is to ask for a mandatory reconsideration. This means the DWP will look at your application again, including any new evidence you provide. It’s important to act quickly – you usually have one month from the date of the decision letter to request this.

To learn more about how to request a reconsideration and what to expect, see the appeals process. This guide explains how to challenge a DLA decision, what information you might need, and what happens next.

How to Appeal a DLA Decision

If the mandatory reconsideration does not change the outcome, you can take your case further by making a formal appeal to an independent tribunal. The tribunal is separate from the DWP and will look at all the evidence before making a decision.

The appeals process usually involves:

  • Submitting an appeal form – this is called an SSCS1 form.

  • Gathering additional evidence – such as letters from doctors, carers, or professionals who know about your needs.

  • Attending a hearing – you may be invited to explain your situation in person or over the phone.

For a step-by-step guide to appealing, visit our DLA Appeals section. This resource covers what to expect at each stage, how to prepare, and tips for giving evidence.

Getting Support and Advice

Challenging a DLA decision can feel overwhelming, but you don’t have to do it alone. You may wish to get help from a benefits adviser, a local advice centre, or a charity that supports disabled people. They can help you understand your rights, fill in forms, gather evidence, and represent you at a hearing if needed.

Remember, many people successfully overturn DLA decisions by appealing, especially when they provide clear evidence about how their disability affects them. Taking the time to challenge a decision can make a real difference to your entitlement.

If you need more information about the appeals process or how to get started, refer to the appeals process guidance from Citizens Advice, which offers practical advice and answers to common questions.

How do I request a mandatory reconsideration for my DLA claim?

Other Benefits and Support to Consider

When applying for Disability Living Allowance (DLA), it’s important to know that there may be other benefits and types of support available to you, depending on your circumstances. Understanding these options ensures you get the right help for your needs.

Other Disability Benefits

DLA is designed to help with the extra costs of caring for a child under 16 with a disability or health condition. However, there are other disability benefits in the UK that may apply to you or your family. These can include Employment and Support Allowance (ESA), Attendance Allowance, and Carer’s Allowance, among others. Each benefit has its own eligibility rules, so it’s worth exploring all your options to see what you might qualify for.

DLA vs PIP: What’s the Difference?

If you or your child are approaching 16, or if you’re an adult looking for support, you may come across Personal Independence Payment (PIP). While DLA is only available for children under 16, PIP is the equivalent benefit for people aged 16 and over. Both benefits are designed to help with the extra costs of living with a disability, but the eligibility criteria, assessment process, and payment rates can be different.

To help you decide which benefit is right for your situation, see our guides on DLA vs PIP and PIP vs DLA. If you’re already receiving DLA and are turning 16, you’ll usually be invited to apply for Personal Independence Payment (PIP). This transition is managed by the Department for Work and Pensions (DWP), and you’ll be given guidance on when and how to move from DLA to PIP.

Additional Help: Transport and Workplace Support

If you receive DLA, you may be entitled to extra support beyond just the benefit itself. For example, you could get help with transport costs, such as discounts on public transport or access to mobility schemes. This can make it easier to attend medical appointments, go to work, or simply get around day-to-day.

If you’re in employment, your employer is required by law to make reasonable adjustments to help you do your job. This could include changes to your work environment, flexible hours, or special equipment. You may also be able to get support through government schemes like Access to Work, which can help with extra costs related to your disability in the workplace.

Explore All Your Options

Applying for DLA is just one part of getting the support you need. It’s a good idea to look into all the benefits and assistance available to you, as you might be eligible for more than one type of help. For a full overview, visit our disability benefits page.

If you’re unsure about which benefit applies to your situation or how to access additional support, take the time to read through the guidance and seek advice if needed. Making sure you claim everything you’re entitled to can make a real difference to your quality of life.


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