Introduction to DLA and PIP

Introduction to DLA and PIP

Disability Living Allowance (DLA) and Personal Independence Payment (PIP) are both benefits designed to support people in the UK who have disabilities or long-term health conditions. These benefits help with the extra costs of daily living and mobility needs that can arise due to physical or mental health challenges.

Disability Living Allowance (DLA) has been a longstanding benefit aimed at children and, previously, adults who require help with personal care or have mobility difficulties. DLA is made up of different components and rates, reflecting the level of support someone needs. If you want to understand more about how DLA works, including its structure and eligibility, you can read the Disability Living Allowance (DLA) government leaflet, which outlines the main differences between DLA and PIP.

However, for most adults, DLA has now been replaced by Personal Independence Payment (PIP). PIP is designed to provide similar support, but it uses a different assessment process and criteria. The change aims to ensure that support is targeted at those most in need, based on how a condition affects daily life rather than the condition itself. If you are already receiving DLA and are unsure about how or when you might need to move to PIP, you can find detailed guidance on the transition process on the Personal Independence Payment (PIP) page from Citizens Advice.

Both benefits serve the same overall purpose: to provide financial help for people living with disabilities or long-term health conditions. However, there are important differences in who can claim each benefit, how eligibility is assessed, and what support is available. Understanding these differences is crucial. For example, while DLA is still available for children under 16, most people aged 16 and over must now apply for PIP instead. The way your needs are assessed and the rates you receive can also vary between the two benefits.

Knowing which benefit you can apply for – and how the rules apply to your situation – can help you get the right support. If you are moving from DLA to PIP, or want to learn more about the eligibility criteria, assessment processes, and practical steps involved, exploring the Disability Living Allowance (DLA) guide can provide further background and advice.

Understanding the distinctions between DLA and PIP will help you make informed decisions about your entitlements, ensure you meet relevant deadlines, and prepare for any assessments or changes in your benefits. If you have questions about how these benefits apply to your circumstances, reviewing official resources and guidance is a good place to start.

Who Can Claim DLA and Who Can Claim PIP?

Who Can Claim DLA and Who Can Claim PIP?

Understanding who can claim Disability Living Allowance (DLA) and who can claim Personal Independence Payment (PIP) is essential, as each benefit has its own eligibility rules and is designed for different groups of people.

Eligibility Criteria for DLA

DLA is a benefit that helps with the extra costs of living with a disability or long-term health condition. However, it is now only available to children under 16. Adults can no longer make a new claim for DLA. If you want to know more about the specific requirements, you can read the full DLA eligibility criteria.

Key points for DLA:

  • Only children under 16 can make a new claim for DLA.

  • The child must have care or mobility needs because of a disability or health condition.

  • The child must have had these needs for at least three months and expect them to last at least six more months.

  • The claimant must usually live in the UK and meet residency requirements.

If you are aged 16 or over, you cannot start a new claim for DLA. Instead, you may be eligible for PIP.

Eligibility Criteria for PIP

PIP is the benefit that has replaced DLA for people aged 16 to State Pension age. PIP is designed to help with daily living and mobility costs for those with a long-term health condition or disability.

Key points for PIP:

  • You must be aged 16 or over and under State Pension age when you make your claim.

  • You must have a health condition or disability that affects your daily living or mobility.

  • You must have had these difficulties for at least three months and expect them to continue for at least nine months.

  • You must meet the residency and presence conditions in the UK.

PIP uses an assessment process to determine your level of need. Points are awarded based on how much help you require with daily tasks and mobility. For a detailed breakdown of what is involved, you can read about the eligibility criteria for DLA and PIP.

How Eligibility Differs by Age and Circumstances

The main difference between DLA and PIP is the age of the claimant:

  • Children under 16: Can claim DLA if they meet the eligibility criteria.

  • Aged 16 to State Pension age: Must claim PIP instead of DLA, even if you were previously receiving DLA as a child.

  • Over State Pension age: You cannot make a new claim for PIP, but you may be able to continue receiving it if your claim started before reaching State Pension age.

If you were already receiving DLA as an adult before PIP was introduced, you may have been asked to move to PIP. The government has gradually been transferring most adult DLA claimants to PIP.

Main Differences in Claimant Groups

To sum up:

  • DLA is for children under 16 with care or mobility needs due to disability.

  • PIP is for people aged 16 to State Pension age with daily living or mobility needs.

For a detailed comparison of PIP and DLA eligibility, including how assessments work and what to expect if you are moving from DLA to PIP, visit our dedicated guide.

If you are unsure which benefit applies to your situation, reviewing the eligibility criteria for DLA and PIP can help clarify your next steps.

Am I eligible for PIP or should I claim DLA for my child?

How DLA and PIP Are Assessed

How DLA and PIP Are Assessed

Understanding how Disability Living Allowance (DLA) and Personal Independence Payment (PIP) are assessed is key to knowing what to expect when you apply. While both benefits are designed to help with the extra costs of living with a disability or long-term health condition, the way your needs are evaluated differs between the two.

The Assessment Process: DLA vs PIP

For adults, DLA has largely been replaced by PIP. DLA assessments were usually based on written evidence from your GP, consultant, or other healthcare professionals. In most cases, decisions were made using the information you provided in your claim form and supporting documents, with face-to-face assessments being rare for adults.

PIP, on the other hand, uses a points-based system and almost always involves a face-to-face or telephone assessment with a health professional. This assessment focuses on how your condition affects your ability to carry out everyday activities and get around, rather than just your diagnosis.

If you want to explore the specific assessment differences between DLA and PIP, you can find a detailed side-by-side comparison.

How Your Needs Are Evaluated

  • DLA: The assessment looks at your care needs (help with things like washing, dressing, or eating) and your mobility needs (help with moving around). The criteria are based on the help you need, not just the medical condition you have.

  • PIP: The assessment is more structured. It uses a set of daily living and mobility activities, each with specific descriptors. Points are awarded based on how much help you need for each activity, such as preparing food, managing medication, or moving around outside.

What to Expect During an Assessment

For DLA, you may have been asked for additional evidence or clarification, but formal medical assessments were less common. For PIP, most applicants are invited to a medical assessment, which can be in person, over the phone, or sometimes by video call. During this assessment, a health professional will ask questions about how your condition affects your daily life and may ask you to perform certain tasks.

It’s important to attend your PIP assessment, as missing it could result in your claim being rejected. For practical advice on what happens during the assessment process for DLA and PIP claims, including how to prepare and what evidence to bring, see the Citizens Advice guide.

Daily Living and Mobility Components

Both DLA and PIP are split into two parts:

  • Daily Living (or Care) Component: This covers help with everyday tasks, such as washing, dressing, eating, and managing treatments. PIP assesses these needs using a detailed list of activities, while DLA looked more generally at your care needs.

  • Mobility Component: This assesses your ability to get around. For DLA, this was based on your ability to walk or your need for supervision outdoors. For PIP, the assessment is more detailed, looking at your ability to plan and follow journeys and move around physically.

How much you receive depends on your level of need in each area, and for PIP, the points you score during your assessment.


Understanding these differences can help you prepare for your claim and ensure you provide the right information. If you want to know more about how the two benefits compare, our assessment differences between DLA and PIP guide provides further detail. For step-by-step guidance on preparing for your PIP assessment, visit the Citizens Advice page on the assessment process for DLA and PIP claims.

How can I prepare for my PIP assessment based on my daily living and mobility needs?

Applying for DLA and PIP

Applying for DLA and PIP

Applying for Disability Living Allowance (DLA) or Personal Independence Payment (PIP) can seem daunting, but understanding the process step by step can make things much clearer. Below, we outline how to apply for each benefit, what documents you’ll need, and some practical tips to help you make a strong claim. If you’re moving from DLA to PIP, we also explain what to expect during the transition.

How to Apply for DLA

DLA is mainly available for children under 16 who have care or mobility needs due to a disability or health condition. Adults can no longer make new claims for DLA, but if you’re applying for a child, the process is as follows:

  • Get the Application Form: You can request a DLA claim form from the Disability Living Allowance helpline or download it online.

  • Complete the Form: Fill in detailed information about your child’s care needs, mobility difficulties, and how their condition affects daily life.

  • Gather Evidence: Collect supporting documents such as medical reports, letters from healthcare professionals, or details from schools or carers.

  • Submit the Claim: Send the completed form and evidence to the address provided on the form.

For a full breakdown of each step and helpful guidance, see our DLA application process. You may also find the Citizens Advice guide on the application process for DLA and PIP especially useful, as it offers tips for claiming DLA for your child.

How to Apply for PIP

PIP is the main disability benefit for people aged 16 to State Pension age. The application process involves:

  • Starting Your Claim: Call the Department for Work and Pensions (DWP) to begin your claim. They will ask for basic details and send you a form called ‘How your disability affects you’ (PIP2).

  • Filling in the PIP2 Form: Provide detailed information about how your condition affects your daily living and mobility. Include examples of challenges you face and help you need.

  • Collecting Evidence: Attach supporting documents such as medical letters, care plans, or statements from people who know you well.

  • Assessment: Most claimants will be invited to a face-to-face or telephone assessment with a health professional, where you’ll discuss your condition in more detail.

  • Decision: DWP will review your form, evidence, and assessment report before making a decision.

Documents and Information You’ll Need

Whether you are applying for DLA or PIP, it helps to have the following ready:

  • National Insurance number (if applicable)

  • Details of your GP or other healthcare professionals

  • Medical evidence (letters, reports, prescriptions)

  • Information about hospital visits or treatments

  • Details of any care, support, or aids you use

  • Statements from carers, friends, or family about your needs

Tips for a Successful Claim

  • Be Honest and Detailed: Explain how your condition affects you (or your child) on both good and bad days. Give real-life examples.

  • Don’t Understate Your Needs: It’s common to play down difficulties, but it’s important to be clear about all the help you need.

  • Provide Evidence: The more supporting documents you include, the better. Medical letters, care plans, and personal statements all help.

  • Check Before Sending: Make sure your forms are complete and all relevant evidence is attached.

  • Get Help if Needed: Consider getting advice from a welfare rights advisor or a local support group.

Moving from DLA to PIP

If you’re aged 16 or over and currently receive DLA, you may be invited to claim PIP instead. The transition is not automatic – you’ll need to apply for PIP and go through the assessment process. It’s important to respond promptly to any invitation from DWP, as your DLA payments may stop if you don’t.

For a detailed explanation of what to expect and how to manage the switch, visit our guide on Moving from DLA to PIP.


Applying for disability benefits can be challenging, but understanding each step and being well-prepared can make the process smoother. Explore the links above for more detailed advice and support with your application.

Can you help me prepare my PIP or DLA application?

Moving from DLA to PIP

When Disability Living Allowance (DLA) was replaced by Personal Independence Payment (PIP) for most people aged 16 to State Pension age, many existing DLA claimants were asked to switch to PIP. This change was introduced by the government to ensure that support is better targeted towards those with the greatest needs, and to update the way disability benefits are assessed.

Why You May Be Asked to Switch

If you were born after 8 April 1948 and are aged 16 or over, you will likely be invited to move from DLA to PIP. The Department for Work and Pensions (DWP) will contact you when it’s your turn to switch. Children under 16 can continue to receive DLA, but once they turn 16, they will also be invited to claim PIP instead.

How the Transition Process Works

The DWP will send you a letter telling you when you need to apply for PIP. It’s important not to ignore this letter, as your DLA payments will eventually stop if you don’t apply. The process involves:

  • Making a new claim for PIP, even if your DLA award was indefinite.

  • Completing a PIP application form, where you’ll describe how your condition affects your daily life.

  • Usually attending a face-to-face, phone, or video assessment with a health professional.

  • Waiting for a decision from the DWP based on your application and assessment.

To understand the transition process from DLA to PIP, including what to expect at each step, you can find detailed guidance on Citizens Advice.

For more on the practical steps and what happens to your benefits during the switch, see our page on Moving from DLA to PIP.

Impact on Your Benefit Payments and Other Support

While you’re being assessed for PIP, your DLA payments will usually continue. If you are awarded PIP, your first payment will be made the Tuesday after the DWP confirms your entitlement or your final DLA payment, whichever is later. If you are not awarded PIP, your DLA will stop, but you have the right to appeal the decision.

The amount you receive may change, as PIP uses different criteria to assess your needs. Some people may receive more, less, or no payment compared to their DLA award. This can also affect other benefits or entitlements linked to your disability benefit, such as Motability, Carer’s Allowance, or means-tested benefits.

Preparing for Reassessments and Appeals

It’s important to prepare thoroughly for your PIP assessment. Gather any medical evidence, care plans, or supporting letters that show how your condition affects your daily life and mobility. Be honest and detailed in your application and assessment.

If you disagree with the DWP’s decision, you have the right to challenge it. First, ask for a mandatory reconsideration, and if you’re still unhappy, you can appeal. Learn more about how to challenge a decision with our guide to the DLA appeals process.

Moving from DLA to PIP can feel daunting, but knowing what to expect and where to get help can make the process smoother. Always respond promptly to DWP letters and seek advice if you need support with your claim or appeal.

How do I prepare evidence to support my PIP claim?

Appealing Decisions on DLA and PIP

Appealing Decisions on DLA and PIP

If your claim for Disability Living Allowance (DLA) or Personal Independence Payment (PIP) is turned down, reduced, or you feel the decision is unfair, you have the right to challenge it. Understanding the appeals process can help you take the right steps and improve your chances of a successful outcome.

What to Do if Your Claim is Refused or Reduced

When you receive a decision letter about your DLA or PIP claim, it will explain whether you’ve been awarded the benefit, at what rate, or if your claim has been refused. If you disagree with the decision, you can ask for it to be looked at again. This first step is called a Mandatory Reconsideration. You must request this reconsideration within one month of the date on your decision letter.

If you’re moving from DLA to PIP and your new PIP claim is refused or you get a lower rate, you can still challenge the decision. Find out more about appeals during the transition from DLA to PIP.

The Appeals Process and Timelines

The appeals process is similar for both DLA and PIP:

  • Request Mandatory Reconsideration: Write to the Department for Work and Pensions (DWP) within one month of your decision letter. Explain why you think the decision is wrong and provide any extra evidence if possible.

  • Receive a Reconsideration Notice: DWP will review your case and send you a new decision. If you still disagree, you can appeal to an independent tribunal.

  • Appeal to the Tribunal: You must submit your appeal within one month of receiving the reconsideration notice. The tribunal is independent from DWP and will look at all the evidence before making a decision.

For step-by-step guidance on the appeal process for DLA and PIP, including what to expect and how to prepare, see this detailed guide.

Gathering Evidence and Preparing for Appeals

Strong evidence can make a real difference to your appeal. Consider including:

  • Medical reports or letters from your GP, consultant, or other healthcare professionals

  • Statements from carers, family, or friends who know how your condition affects you

  • A diary showing your daily challenges and how your disability impacts your life

Before your tribunal hearing, review your application and any new evidence. Be prepared to explain, in your own words, how your condition affects you day-to-day.

Getting Help with Appeals

Appealing a benefits decision can feel overwhelming, but you don’t have to do it alone. You can get support from advice centres, disability charities, or legal advisers. If you’re appealing a DLA decision specifically, our DLA appeals guide offers practical advice and step-by-step instructions.

Remember, strict time limits apply at each stage – usually one month to ask for a reconsideration or submit an appeal – so act quickly if you want to challenge a decision. If you need more information about the appeal process for DLA and PIP, you can find comprehensive advice and tips to help you with your case.

How do I start a Mandatory Reconsideration for my PIP decision?

Additional Support and Related Benefits

Additional Support and Related Benefits

If you receive Disability Living Allowance (DLA) or Personal Independence Payment (PIP), you may be entitled to further support to help manage daily life, work, and living arrangements. Understanding how these benefits can be combined with other forms of assistance can make a significant difference to your financial security and quality of life.

Other Benefits You Can Claim Alongside DLA or PIP

Many people who qualify for DLA or PIP are also eligible for additional benefits. For example, you might be able to receive Employment and Support Allowance (ESA), which provides financial support if your ability to work is limited by illness or disability. ESA is separate from DLA and PIP, and you can often claim it at the same time, depending on your circumstances.

If you want to learn more about how to start a claim, see our guide on applying for Employment and Support Allowance (ESA), which explains the eligibility criteria, required evidence, and the assessment process.

Support for Disabled Workers

ESA is specifically designed to support people who are unable to work or can only work limited hours due to their health condition or disability. There are two types of ESA: contribution-based (based on your National Insurance record) and income-related (means-tested). The assessment usually involves a Work Capability Assessment to determine what kind of support you need.

For a comprehensive overview of how ESA relates to DLA and PIP, visit Employment and Support Allowance (ESA).

Housing Adjustments and Financial Help

If your disability or health condition means you need changes to your home, you may be entitled to support with housing adjustments. This can include things like wheelchair ramps, accessible bathrooms, or adaptations to make your home safer and easier to live in. Financial help is also available through local councils and disability grants to cover the costs of these changes.

To understand your rights and the types of support available, read our guide on disability adjustments and support, which covers accessible housing, reasonable adjustments at work, and how to request help from your local authority.

Combining Benefits for Better Support

You can often claim DLA or PIP alongside other benefits, such as ESA or Universal Credit, to maximise your support. Each benefit has its own eligibility rules, so it’s important to check how they interact. For example, receiving PIP or DLA can sometimes increase the amount of other benefits you’re entitled to, or make you eligible for additional premiums or allowances.

Always report any changes in your circumstances to the relevant authorities, as this can affect your entitlement. For detailed advice on combining benefits and ensuring you receive all the support you’re entitled to, consult official government guidance or seek advice from a welfare rights specialist.

By exploring the additional support available, you can make sure you’re not missing out on valuable help that can improve your independence and well-being.


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