What Are PIP Medical Assessments?

When you apply for Personal Independence Payment (PIP), a medical assessment is a key part of the process. This assessment is designed to help the Department for Work and Pensions (DWP) decide whether you meet the criteria for PIP, which is a benefit for people who need help with daily living or mobility due to a long-term health condition or disability.

The medical assessment is not a medical exam in the traditional sense. Instead, it is an evaluation of how your condition affects your daily life and ability to carry out certain activities. The main purpose is to gather more information about your needs, especially if your written application and supporting evidence do not provide a complete picture. The assessment is typically carried out by a qualified healthcare professional, such as a nurse, doctor, or physiotherapist, who has been trained specifically for PIP assessments.

During the assessment, the healthcare professional will ask you questions about your health, how your condition affects you day-to-day, and may perform some simple physical or mental tasks. They will use the information you provide, together with any medical evidence you have submitted, to write a report for the DWP. This report plays a crucial role in determining your eligibility for PIP, as it helps the decision-maker understand the impact of your condition according to the legal criteria set out in the Welfare Reform Act 2012 and related regulations.

The assessment is guided by a set of descriptors – statements that describe different levels of difficulty with specific activities, such as preparing food, managing medication, or moving around. Points are awarded based on how much help you need with each activity. Your total score will determine whether you qualify for PIP and at which rate.

It’s important to remember that the assessment is just one part of the PIP application process. The DWP will also consider your application form and any supporting medical evidence you provide. For a detailed overview of how PIP works, including eligibility and what to expect, you can visit Personal Independence Payment (PIP).

Understanding the role of the medical assessment can help you prepare and ensure you give a clear and accurate picture of your needs. Be honest and thorough in your answers, and consider bringing notes or examples to illustrate how your condition affects you. If you need support during the assessment, you are allowed to bring someone with you, such as a friend, relative, or support worker.

What to Expect During Your PIP Medical Assessment

When you attend a PIP medical assessment, it’s natural to feel uncertain about what will happen. Understanding the process can help you feel more confident and prepared.

The Format of the Assessment

Your PIP medical assessment may take place in one of three ways: face-to-face (usually at an assessment centre), over the phone, or by video call. The Department for Work and Pensions (DWP) will let you know in advance which format will be used. If you have a strong preference or a particular need, you can request a specific type of assessment, though this isn’t always guaranteed.

The Questions You’ll Be Asked

During the assessment, the health professional will ask you detailed questions about how your health condition or disability affects your day-to-day life. This includes both daily living tasks – like washing, dressing, preparing food, and managing money – as well as your mobility needs, such as moving around and going out. The questions are designed to understand your abilities and the challenges you face, not just your medical diagnosis.

You may be asked to describe a typical day, give examples of tasks you find difficult, and explain how often you need help. It’s important to answer honestly and provide as much detail as possible. If you have already spent time filling in your claim form, reviewing your answers beforehand can help you be consistent and thorough in your responses.

How Long Does It Take?

Most PIP assessments last between 45 minutes and an hour, though this can vary depending on your circumstances and the complexity of your case. The assessor will take the time needed to gather all the relevant information, but you should not feel rushed.

Who Conducts the Assessment?

The assessment is carried out by a qualified health professional, such as a nurse, doctor, physiotherapist, or occupational therapist. These professionals are trained to assess how your condition affects your daily life, following guidance set out by the DWP. They are not there to diagnose you, but to evaluate the impact of your health issues on your ability to carry out specific activities.

What Should You Bring?

To make the assessment as smooth as possible, bring:

  • Any recent medical evidence, such as letters from your GP, consultant reports, or prescription lists.

  • A copy of your completed PIP claim form, so you can refer to your answers.

  • A list of medication and aids or adaptations you use.

  • Notes about your daily routine or examples of difficulties you face.

  • A friend, relative, or support worker, if you need help communicating or remembering information.

Having these items on hand can help you give clear, accurate answers and ensure nothing important is missed.


Preparing for your PIP medical assessment can make a real difference to the outcome. Take time to review your situation, gather your documents, and think about the ways your condition affects your everyday life. If you haven’t already, make sure you’ve carefully completed the step of filling in your claim form, as this forms the basis for your assessment and helps the assessor understand your needs.

How can I best prepare for my PIP assessment given my condition?

How Medical Assessments Affect Your PIP Eligibility

When you apply for Personal Independence Payment (PIP), the medical assessment plays a crucial role in determining whether you qualify and at what rate. The information gathered during your assessment is used to score your ability to carry out daily living activities and your mobility needs. Here’s how this process affects your eligibility and what you can do to make sure your situation is properly understood.

How Assessment Information Is Used

During the assessment, a health professional will ask questions about your condition and how it affects your everyday life. They will focus on specific activities such as preparing food, washing, dressing, communicating, and moving around. Each activity is linked to a set of descriptors, and you are awarded points based on the level of help you need with each one. The total points you receive will determine whether you qualify for PIP, and if so, at what rate.

The assessment is not just about your diagnosis – it’s about how your condition impacts your ability to manage daily tasks and move around. That means two people with the same medical condition might receive different scores, depending on how their symptoms affect them personally.

The Importance of Accurately Describing Your Condition

It’s essential to give a clear and honest account of your difficulties during the assessment. Explain how your condition affects you on both good and bad days, and describe any fluctuations in your symptoms. Don’t downplay the challenges you face, even if you feel uncomfortable talking about them. Be specific about the help you need, whether it’s physical assistance, reminders, or aids and adaptations.

Providing detailed examples can help the assessor understand your situation better. For instance, if you struggle to prepare a meal because of pain or fatigue, describe what happens when you try, how often you need help, and what kind of support you require.

How Assessors Evaluate Different Health Conditions

Assessors are trained to consider a wide range of physical and mental health conditions. They will look at how your health issues impact your daily life, rather than focusing solely on your diagnosis. If you have more than one condition, it’s important to explain how they interact and affect your ability to carry out daily activities.

For more information on how specific conditions are assessed, you can refer to the PIP health condition guides. These guides can help you understand what the assessor will be looking for in relation to your particular health issues.

The Role of Medical Evidence

While the assessment itself is important, supporting medical evidence can make a significant difference. This might include letters from your GP, consultants, or other healthcare professionals, as well as care plans or reports from therapists. Such evidence should explain your diagnosis, symptoms, and how your condition affects your daily life.

You should bring copies of any relevant documents to your assessment, and make sure you have submitted them with your PIP application. The assessor will use this evidence alongside what you tell them and what they observe during the assessment to build a full picture of your needs.

Practical Advice and Further Guidance

To give yourself the best chance of a fair assessment, it’s a good idea to prepare in advance. Make notes about your daily routine, the help you need, and any difficulties you face. You can find more detailed advice on what to expect and how to prepare by visiting the PIP Assessment Criteria guide from Turn2us.

Understanding how the medical assessment affects your PIP eligibility can help you feel more confident and prepared. Remember, the key is to be open, honest, and as detailed as possible about how your condition impacts your daily life and mobility.

How can I best prepare evidence for my PIP medical assessment?

Preparing for Your PIP Medical Assessment

Preparing for your PIP Medical Assessment

Getting ready for your Personal Independence Payment (PIP) medical assessment can help you feel more confident and ensure you give the assessor a clear picture of how your condition affects your daily life. Here are some practical tips to help you prepare effectively:

1. Keep a Detailed Diary or Notes

Before your assessment, it’s a good idea to keep a diary for at least a week. Write down the difficulties you face each day, such as problems with washing, dressing, cooking, moving around, or communicating. Note any help you need, how long tasks take, and if you sometimes can’t do them at all. This record will help you remember important details during the assessment and show how your condition varies from day to day.

2. Be Honest and Give Full Details

During the assessment, be as honest and detailed as possible. Don’t downplay your struggles or leave out information because you think it’s not important. The assessor needs to understand exactly how your condition affects you, even if some days are better than others. Remember, PIP is awarded based on how your disability or health condition impacts your ability to carry out specific activities, not just on your diagnosis.

3. Involve Carers or Family Members

If you have a carer, family member, or friend who helps you with daily activities, consider asking them to attend the assessment with you. They can offer extra information, help explain your needs, and support you if you feel nervous. Sometimes, those close to you may remember challenges you forget to mention.

4. Special Advice for Learning Disabilities

If you have a learning disability, there are additional steps you can take to make the process easier. You might need help understanding the questions or explaining your needs. The assessment provider should make reasonable adjustments, such as allowing someone to support you or giving you extra time. For more guidance tailored to your situation, read our advice on claiming PIP for a learning disability.

5. Gather Supporting Evidence

Bring any medical reports, prescription lists, or letters from doctors, social workers, or therapists that explain your condition and how it affects your daily life. This evidence can support what you say during the assessment.

6. Know What to Expect

The assessment will focus on how your condition affects your ability to carry out daily living and mobility activities, as set out in the PIP regulations. The assessor may ask you about your typical day, your ability to carry out certain tasks, and any aids or help you need. It’s fine to take your time answering and to ask for questions to be repeated or explained.

Taking the time to prepare can make a big difference in how your needs are understood and recorded. If you have concerns about the process or need adjustments, let the assessment provider know in advance. Remember, the goal is to ensure you get the support you are entitled to based on your individual circumstances.

How can I get extra support during my PIP assessment?

After the Medical Assessment: Next Steps

After your PIP medical assessment, the information gathered by the health professional is sent to the Department for Work and Pensions (DWP). The DWP uses the assessment report, along with your application form and any supporting evidence, to decide whether you qualify for Personal Independence Payment and at what rate. This decision is based on how your condition affects your daily living and mobility, following criteria set out in the Social Security (Personal Independence Payment) Regulations 2013.

How the Assessment Results Are Used

The assessor’s report will detail how your health condition or disability impacts your ability to carry out specific activities. Each activity is scored, and your total points determine whether you receive PIP and at what rate – standard or enhanced. The DWP decision maker reviews the report and all your evidence before making a final decision.

How Long Does It Take to Get a Decision?

After your assessment, it typically takes between two to six weeks to receive a decision letter from the DWP. However, some cases may take longer if further evidence is needed or if there is a high volume of applications. If you haven’t heard back after eight weeks, you may wish to contact the DWP for an update.

If You Disagree with the Decision

If you’re unhappy with the outcome, you have the right to challenge it. The first step is to ask for a ‘mandatory reconsideration’, which means the DWP will look at your claim again. You must usually request this within one month of the date on your decision letter. It’s helpful to explain why you think the decision is wrong and to provide any new evidence if possible.

For a detailed overview of the process and your rights, you can read more about the PIP Decision Making Process, which also covers what to do if you disagree with the result.

How to Appeal a PIP Decision

If the DWP does not change its decision after the mandatory reconsideration, you can appeal to an independent tribunal. This tribunal is separate from the DWP and will look at all the evidence before making its own decision. The appeals process can seem daunting, but many people are successful when they provide clear evidence about how their condition affects them.

To understand the steps involved and get practical guidance, visit our page on appealing against the decision, which explains how to start an appeal, what information you’ll need, and what to expect at a tribunal.

Remember, you’re not alone in this process. Taking the time to understand your rights and the steps you can take will help you get the support you’re entitled to.

How do I request a mandatory reconsideration for my PIP decision?

Additional Resources and Related Topics

Understanding the medical assessment is just one part of the wider [Personal Independence Payment (PIP)] process. To give yourself the best chance of a successful claim, it’s important to be familiar with all the key steps involved.

Before your medical assessment, you’ll need to complete the claim paperwork. Our guide on Filling in Your Claim Form explains how to provide clear, accurate information about your daily living and mobility needs. The details you include in your claim form will be closely examined during your assessment, so it’s worth taking the time to get this stage right.

Once you’ve attended your medical assessment and gathered any supporting evidence, the next step is Submitting Your PIP Application. This guide covers how to send in your completed forms and what to expect after you’ve applied, including how long decisions usually take and what to do if you’re asked for more information.

Exploring these related topics will help you understand the full PIP process and prepare a stronger claim. Knowing what’s expected at each stage can make the experience less stressful and improve your chances of receiving the support you need. For more detailed advice, be sure to read our dedicated pages on Filling in Your Claim Form and Submitting Your PIP Application.


Check if Contend can help you with your issue

Solve your legal question quickly
and easily with Contend.



This material is for general information only and does not constitute
tax, legal or any other form of advice. You should not rely on any
information contained herein to make (or refrain from making) any
decisions. Always obtain independent, professional advice for your
own particular situation. Contend Inc is not regulated by the
Solicitors Regulation Authority.