Understanding PIP and Crohn’s Disease

Understanding PIP and Crohn’s Disease

Personal Independence Payment (PIP) is a UK benefit designed to help people aged 16 to State Pension age who have a long-term health condition or disability that affects their daily living or mobility. The purpose of PIP is to provide financial support to cover extra costs you might face because of your condition, regardless of your income or whether you are working.

Crohn’s disease is a chronic condition that affects the digestive system, causing inflammation of the gut. Symptoms can include severe abdominal pain, frequent diarrhoea, fatigue, and problems with absorbing nutrients. These symptoms can vary in severity and may come and go, but for many people, Crohn’s disease has a significant impact on daily life.

If you have Crohn’s disease, you may be eligible for PIP if your symptoms make it harder for you to manage everyday tasks, such as preparing food, washing, dressing, or getting around. Eligibility is based on how your condition affects your ability to carry out specific activities, rather than the diagnosis itself. For example, you might need help with managing your medication, coping with pain or fatigue, or using the toilet safely and reliably. The assessment looks at the difficulties you face most of the time, not just during flare-ups.

PIP can help with extra costs such as special diets, travel to medical appointments, or buying equipment to manage your symptoms at home. The benefit is made up of two parts: the daily living component and the mobility component. You may qualify for one or both parts, depending on how Crohn’s disease affects you.

Understanding the rules and assessment process can be challenging. For a full overview of how PIP works, including eligibility criteria and how to apply, you can visit the Personal Independence Payment (PIP) page from Citizens Advice, which explains the steps in detail.

If you want to explore how PIP applies to other health conditions, or compare your situation with similar cases, our PIP Health Condition Guides provide further information and practical advice. This can help you understand the broader context of PIP and find support tailored to your needs.

Eligibility Criteria for Claiming PIP with Crohn’s Disease

If you have Crohn’s disease and are considering applying for Personal Independence Payment (PIP), it’s important to understand the eligibility requirements and how your condition may affect your claim. PIP is a benefit designed to help people aged 16 to State Pension age who have a long-term physical or mental health condition or disability that causes difficulties with daily living or mobility.

Basic Eligibility Requirements

To qualify for PIP in the UK, you must meet the following basic criteria:

  • Age: You must be aged 16 or over and under State Pension age when you start your claim.

  • Residency: You must usually live in England, Wales, or Scotland and have lived in Great Britain for at least 2 out of the last 3 years. There are some exceptions for members of the armed forces and their families.

  • Health Condition: You must have a health condition or disability – such as Crohn’s disease – that has caused difficulties with daily living or getting around (mobility) for at least 3 months, and you expect these difficulties to continue for at least 9 months.

For a full list of the current requirements, you can check the official PIP eligibility criteria on GOV.UK.

How Crohn’s Disease Symptoms Affect Eligibility

Crohn’s disease is a chronic condition that can have a significant impact on your daily life, especially during flare-ups. Symptoms such as abdominal pain, fatigue, diarrhoea, and the need for urgent access to toilets can affect your ability to manage everyday tasks and move around safely.

When assessing your eligibility for PIP, the Department for Work and Pensions (DWP) will consider how your symptoms affect you most of the time – not just on your best or worst days. For example, if you experience unpredictable flare-ups that make it hard to cook, wash, dress, or travel, these difficulties should be included in your application. It’s important to describe the impact of your symptoms as honestly and clearly as possible, including how they vary from day to day.

The Two PIP Components: Daily Living and Mobility

PIP is made up of two separate components:

  • Daily Living Component: This is for people who need help with everyday activities, such as preparing food, washing, dressing, managing medication, or communicating.

  • Mobility Component: This is for people who need help moving around or planning and following journeys.

You may qualify for one or both components, depending on how your Crohn’s disease affects you. Each component is paid at either a standard or enhanced rate, depending on the level of help you need.

Determining Which Components Apply to You

To work out which PIP components you may be eligible for, consider how Crohn’s disease affects your ability to:

  • Prepare and eat food: Do you need help cooking because of fatigue, pain, or risk of accidents?

  • Manage medication or monitor your health: Do you need reminders to take medication or help monitoring symptoms?

  • Use the toilet and manage incontinence: Do you need assistance or extra time due to urgency or accidents?

  • Move around safely: Do symptoms like pain, weakness, or fatigue limit how far you can walk?

  • Plan and follow journeys: Do you avoid going out alone because of anxiety about sudden symptoms or the need for toilets?

When completing your application, give specific examples of how your condition affects you in these areas. If your needs change from day to day, explain what a “bad day” looks like and how often these occur.

Residency and Age Requirements

You must meet the residency and age rules to claim PIP. Generally, you should:

  • Be aged 16 or over and under State Pension age when you claim.

  • Be living in England, Wales, or Scotland.

  • Have been present in Great Britain for at least 104 weeks out of the last 156 weeks (2 out of the last 3 years).

There are some exceptions for certain groups, such as members of the armed forces. If you are unsure about your eligibility based on residence or age, refer to the PIP eligibility criteria for detailed guidance.


Understanding how your Crohn’s disease affects your daily life is key to making a strong PIP claim. For further details on the legal rules and how to apply, see the official PIP eligibility criteria.

Can I get both daily living and mobility PIP for Crohn’s disease?

How Your Symptoms and Daily Challenges Are Assessed

How Your Symptoms and Daily Challenges Are Assessed

When you apply for Personal Independence Payment (PIP) due to Crohn’s disease, the Department for Work and Pensions (DWP) will assess how your condition affects your daily life and mobility. This assessment is a crucial part of the process, as it determines whether you qualify for PIP and at what rate.

The PIP Assessment Process

After you submit your claim, you may be invited to attend a face-to-face or telephone assessment with a health professional. The purpose of this meeting is not to diagnose Crohn’s disease itself, but to understand how your symptoms impact your ability to carry out everyday activities. The assessment is usually carried out by a healthcare professional working on behalf of the DWP.

During the assessment, you will be asked questions about your daily routine, any difficulties you experience, and the ways you manage your symptoms. You may also be asked to describe “bad days” and how often they occur. The assessor will use the information you provide, along with any medical evidence you’ve submitted, to complete a report for the DWP.

What Assessors Look For

The PIP assessment is based on two main components:

  • Daily Living: How your condition affects your ability to carry out essential daily tasks.

  • Mobility: How your condition affects your ability to get around.

For each component, the assessor will consider specific activities and award points based on the level of help you need. You must score enough points to qualify for PIP under the rules set out in the Social Security (Personal Independence Payment) Regulations 2013.

Daily Living Activities Affected by Crohn’s Disease

Crohn’s disease can affect many aspects of daily life. The assessment looks at how your symptoms impact activities such as:

  • Preparing and eating food: Frequent pain, fatigue, or nausea may make it difficult to cook or eat. You might need help with planning, preparing, or consuming meals, especially if you have dietary restrictions or struggle to maintain a healthy weight.

  • Managing medication or therapy: You may need reminders or assistance to take medication on time, administer injections, or manage nutritional supplements.

  • Personal care: Symptoms like abdominal pain, diarrhoea, and fatigue can make washing, bathing, or using the toilet more challenging. You might need extra time, special equipment, or help from another person.

  • Managing treatments and monitoring health: If you have to monitor your symptoms closely, attend frequent medical appointments, or manage side effects, this will be considered.

The assessor will ask you to describe how Crohn’s disease affects you on both good and bad days, and how often you experience difficulties.

Mobility Challenges and Crohn’s Disease

The mobility component considers how your condition affects your ability to move around and plan journeys. With Crohn’s disease, you may face:

  • Walking difficulties: Severe fatigue, pain, or joint problems (sometimes linked to Crohn’s) can limit how far you can walk without discomfort or needing to stop.

  • Urgency and access to toilets: The need to stay close to a toilet or sudden urgency can restrict your ability to travel or leave the house.

  • Planning and following journeys: If anxiety or the unpredictability of symptoms affects your confidence or ability to travel alone, this can be taken into account.

The assessment will focus on whether you need help, aids, or supervision to move around safely or to plan and undertake a journey.

Tips for Preparing for the Assessment

  • Keep a symptom diary: Record how Crohn’s disease affects you day-to-day, including any flare-ups, fatigue, pain, or accidents. This can help you give accurate examples during your assessment.

  • Gather evidence: Bring any relevant medical reports, letters from specialists, or records of hospital admissions. Evidence from carers, family, or support workers can also be useful.

  • Be honest and specific: Describe your worst days as well as your good days. Don’t downplay the difficulties you face, and give clear examples of how your condition affects different activities.

  • Think about frequency: The rules state that you should be assessed on how you are affected most of the time (at least 50% of the days). Make sure to explain how often you experience problems.

  • Prepare for questions: The assessor may ask about your daily routine, how you manage at home, and what support you need. Think ahead about your answers so you can provide detailed information.

What to Expect

The assessment usually lasts around an hour. If it’s face-to-face, it may take place at an assessment centre or, in some cases, at your home. If it’s by telephone, make sure you are somewhere comfortable and have any notes or evidence to hand.

After the assessment, the health professional will send a report to the DWP, who will make the final decision about your PIP claim. You will receive a letter explaining the outcome and your right to appeal if you disagree.

Understanding how your symptoms are assessed can help you prepare and ensure you give the most accurate picture of how Crohn’s disease affects your life.

How can I best prepare my evidence for the PIP assessment with Crohn’s disease?

Gathering Evidence to Support Your PIP Claim

When applying for Personal Independence Payment (PIP) with Crohn’s disease, strong supporting evidence is essential to show how your condition affects your daily life and mobility. The Department for Work and Pensions (DWP) bases its decision on the information you provide, so gathering detailed and relevant evidence can make a significant difference to your claim.

Types of Evidence You’ll Need

To support your PIP claim, you should collect a range of evidence that demonstrates the impact Crohn’s disease has on your ability to carry out daily activities and move around. Useful evidence includes:

  • Medical reports and letters from your GP, consultant, gastroenterologist, or specialist nurse. These should outline your diagnosis, treatment plan, and how your symptoms affect you.

  • Hospital discharge summaries and records of recent appointments, particularly if you have been admitted due to flare-ups.

  • Prescriptions and medication lists, showing ongoing treatment and any side effects.

  • Test results (such as colonoscopies or blood tests) that confirm the severity of your condition.

Collecting Evidence from Healthcare Professionals

Ask your healthcare team for written statements that explain:

  • The frequency and severity of your flare-ups.

  • How symptoms like pain, fatigue, and bowel urgency limit your ability to manage daily tasks (such as preparing food, washing, dressing, or getting around).

  • Any complications or additional health issues related to Crohn’s disease.

It’s helpful if these letters use everyday language and give specific examples, such as needing to stay near a toilet, experiencing accidents, or requiring help from others.

Personal Statements and Symptom Diaries

Your own account is just as important as medical evidence. Write a detailed personal statement describing:

  • How Crohn’s disease affects you day-to-day.

  • The impact of unpredictable symptoms, such as sudden bowel movements, abdominal pain, or extreme fatigue.

  • Any adjustments you’ve made to cope, for example, planning outings around toilet access or needing extra rest.

Keeping a diary for a few weeks can help. Record each flare-up, what triggered it, how it made you feel, and how it affected your activities. This gives the DWP a clearer picture of your real-life challenges.

Including Mental Health Impacts

Many people with Crohn’s disease experience mental health challenges such as anxiety or depression, which can also affect your daily life. If this applies to you, include evidence such as:

  • Letters from your GP, counsellor, or mental health support worker.

  • Details of any medication or therapy you receive for mental health.

  • Your own description of how anxiety or depression impacts your ability to manage your condition, leave the house, or interact with others.

For more detailed guidance, you may find it helpful to read about claiming PIP for anxiety or claiming PIP for depression if these issues are part of your experience.

How to Submit Your Evidence

When you complete your PIP application form, attach copies (not originals) of all your supporting evidence. You can:

  • Send the evidence together with your ‘How your disability affects you’ (PIP2) form by post.

  • If you get new evidence after you’ve submitted your form, send it to the address provided by the DWP, including your National Insurance number and PIP reference.

Make sure each piece of evidence is clearly labelled and relevant to your claim. The more detailed and specific your evidence, the better your chances of a successful outcome. If you are unsure what to include, it’s better to provide more information rather than less.

Gathering thorough evidence takes time, but it’s a crucial step in showing how Crohn’s disease affects your life and ensuring your PIP claim is fairly assessed.

What specific evidence should I gather for my Crohn’s PIP claim?

Making Your PIP Claim: Step-by-Step Guide

Making Your PIP Claim: Step-by-Step Guide

If you have Crohn’s disease and are thinking about claiming Personal Independence Payment (PIP), it’s important to understand each stage of the process. Here’s a detailed, step-by-step guide to help you make your claim with confidence.

1. Starting Your PIP Claim

The first step is to contact the Department for Work and Pensions (DWP) to start your claim. Most people do this by phone. You’ll need to call the PIP claim line and provide some basic information, including:

  • Your full name, date of birth, and National Insurance number

  • Your contact details and address

  • Your bank or building society account details

  • The name and contact information of your GP or healthcare professional

  • Details of any time you have spent abroad, in hospital, or in a care home

You can find the official contact details and further information about starting your claim on the Department for Work and Pensions (DWP) website.

2. What Information Will You Need?

When you make your initial call, have all the information listed above to hand. The DWP will use this to set up your claim and send you a form called ‘How your disability affects you’ (also known as the PIP2 questionnaire).

It’s helpful to keep a record of your symptoms, medical appointments, and how Crohn’s disease affects your daily life. This will make it easier to fill in the form accurately.

3. Completing the PIP Questionnaire

The PIP2 questionnaire is a crucial part of your claim. It asks about how your condition affects your ability to carry out everyday tasks and move around. For Crohn’s disease, be specific about issues such as:

  • Needing frequent or urgent access to a toilet

  • Fatigue or pain that limits your ability to prepare food, wash, dress, or get around

  • The impact of flare-ups or side effects from medication

Tips for completing the form:

  • Be honest and detailed. Explain how your symptoms vary from day to day.

  • Use examples. For instance, describe how often you need to use the toilet or how pain affects your ability to do household tasks.

  • Provide supporting evidence, such as letters from your GP, consultants, or evidence of hospital stays.

Remember, PIP is based on how your condition affects your daily life, not just the diagnosis itself.

4. What Happens After You Submit Your Claim?

Once you return your completed questionnaire, the DWP may contact your healthcare professionals for more information. Most people are then invited to a face-to-face or telephone assessment with a health professional. This is your opportunity to explain, in your own words, how Crohn’s disease affects your daily living and mobility.

After the assessment, the DWP will review all the information and make a decision. You’ll receive a letter explaining whether you’ve been awarded PIP, and if so, at what rate. The decision usually arrives within a few weeks, but it can sometimes take longer.

5. If Your Claim is Denied: How to Appeal

If your claim is refused or you disagree with the decision, you have the right to challenge it. The first step is to ask for a ‘mandatory reconsideration’ – this means the DWP will look at your claim again. If you’re still unhappy with the outcome, you can appeal to an independent tribunal.

Make sure you submit any new evidence that supports your case, such as updated medical reports or personal statements. There are strict time limits for appeals, so act quickly if you wish to challenge a decision.

For more details on PIP, including eligibility, assessment criteria, and how to appeal, visit the Department for Work and Pensions (DWP) website.


Navigating the PIP claim process with Crohn’s disease can feel overwhelming, but understanding each step helps you prepare and present your case effectively. Be thorough, keep records, and don’t hesitate to seek support if you need it.

How can I best describe my Crohn’s symptoms on the PIP form?

Additional Support and Resources for People with Crohn’s Disease

Living with Crohn’s disease can bring daily challenges, not just in terms of health, but also at work and at home. If you’re claiming PIP for Crohn’s disease, it’s important to know about the extra support and resources available to help you manage your condition and maintain your independence.

Workplace Accommodations and Your Rights

If you have Crohn’s disease, you are protected under the Equality Act 2010, which means your employer must make reasonable adjustments to help you do your job. These adjustments could include flexible working hours, more frequent breaks, or access to a private toilet. You have the right to request changes that make your work life more manageable.

To learn more about your rights at work and what adjustments you can ask for, visit our guide on workplace accommodations and rights. This resource explains the legal framework and offers practical advice on how to approach your employer about your needs.

Requesting Flexible Working Arrangements

Flexible working can be especially helpful if you experience unpredictable symptoms or need time off for medical appointments. You can make a formal request for flexible working, such as working from home, part-time hours, or adjusting your start and finish times. By law, all employees have the right to request flexible working after 26 weeks of employment, and your employer must consider your request in a reasonable manner.

When making your request, it helps to explain how your Crohn’s disease affects you and how the adjustments will help you stay productive at work. Keep a record of your communication and any agreements made.

Making Your Home More Accessible

Managing Crohn’s disease at home can also require adjustments. Simple changes, like keeping essential items within easy reach, installing grab rails in the bathroom, or using a downstairs toilet, can make daily life easier and reduce the risk of accidents or discomfort.

If you need more significant adaptations, such as accessible bathroom facilities or stairlifts, you may be entitled to further support. For detailed guidance on your rights and practical steps for making disability adjustments at home, see our dedicated resource. This guide covers the types of adjustments available, how to apply for help, and what financial support may be offered.

Support Groups and Organisations

Connecting with others who understand what it’s like to live with Crohn’s disease can be invaluable. Support groups and charities offer emotional support, information, and practical tips for managing symptoms. Many organisations also provide helplines, online communities, and local meet-ups where you can share experiences and advice. While we’re unable to link directly to external organisations here, searching for Crohn’s disease support groups in your area or asking your healthcare team for recommendations can be a great starting point.

Related PIP Claim Guides

Crohn’s disease can sometimes occur alongside other health conditions, or you may be interested in how PIP claims work for different diagnoses. We offer comprehensive guides for a range of conditions, which can help you understand eligibility, assessment processes, and what evidence is needed. Explore the following guides for more information:

Exploring these resources can help you better understand the PIP process, especially if you have more than one condition or want to compare how different symptoms are assessed.


No matter your circumstances, knowing your rights and where to find support can make a significant difference. Don’t hesitate to seek advice, ask for adjustments, and connect with others who can help you on your journey.


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