Understanding Personal Independence Payment (PIP)

Personal Independence Payment (PIP) is a benefit designed to help people aged 16 to State Pension age who are living with long-term health conditions or disabilities. It provides financial support to those who struggle with daily living activities or getting around due to their condition. Unlike some other benefits, PIP is not means-tested – this means your income, savings, or whether you are working do not affect your eligibility.

PIP is intended to recognise the extra costs that can arise from living with a condition like Myalgic Encephalomyelitis (ME) or Chronic Fatigue Syndrome (CFS). These conditions can have a significant impact on day-to-day life, making ordinary tasks such as preparing food, managing personal care, or moving around more difficult. The assessment for PIP focuses on how your condition affects your ability to carry out specific activities, rather than the diagnosis itself.

There are two components to PIP: one for daily living and one for mobility. You may qualify for either or both, depending on how your ME or CFS affects you. Each component is paid at either a standard or enhanced rate, depending on the level of help you need.

Understanding the criteria and how PIP works is essential before starting your claim. The process can be detailed, and you will need to provide evidence of how your condition affects your daily life. For more information about the benefit and who can apply, you may wish to read our Personal Independence Payment (PIP) overview.

If you are considering an application for PIP due to ME or CFS, taking the time to learn about the benefit can help you prepare your claim more effectively. For a broader look at claiming PIP for other health conditions, visit our PIP Health Condition Guides.

About ME and CFS

About ME and CFS

Myalgic Encephalomyelitis (ME) and Chronic Fatigue Syndrome (CFS) are long-term health conditions that cause a wide range of symptoms, with profound and persistent fatigue being the most common. Although the terms ME and CFS are sometimes used separately, they often refer to the same condition. Both are recognised by the NHS and government agencies, including the Department for Work and Pensions (DWP), as legitimate medical conditions that can qualify for Personal Independence Payment (PIP).

What are ME and CFS?

ME and CFS are complex, chronic illnesses that affect the nervous and immune systems. The main feature is overwhelming tiredness or exhaustion that does not improve with rest and is not caused by excessive activity. The cause of ME and CFS is not fully understood, and symptoms can vary widely from person to person. There is currently no cure, but symptoms can sometimes be managed with medical support and lifestyle changes.

Common Symptoms

People with ME or CFS can experience a range of symptoms, including:

  • Severe fatigue: This is not just feeling tired. It is an extreme, persistent exhaustion that can make even simple tasks difficult or impossible.

  • Muscle and joint pain: Many people report widespread pain, tenderness, or aching in their muscles and joints.

  • Cognitive difficulties: Often called “brain fog,” this includes problems with memory, concentration, and processing information.

  • Sleep problems: Despite feeling exhausted, people may have trouble falling or staying asleep, or may not feel refreshed after sleeping.

  • Sensitivity to light, sound, or touch: Everyday sensations can become overwhelming.

  • Dizziness or problems with balance: Some people experience light-headedness or trouble standing for long periods.

  • Flu-like symptoms: Sore throat, swollen glands, and headaches are also common.

Symptoms can fluctuate from day to day, or even within the same day. There may be periods where symptoms improve (remission), but these are often followed by relapses where symptoms become worse (sometimes called “crashes” or “flare-ups”).

Impact on Daily Living and Mobility

ME and CFS can have a significant impact on everyday life. Many people find it difficult to carry out daily activities such as washing, dressing, preparing food, or managing medication. Simple tasks may take much longer, require assistance, or be impossible on some days. The unpredictable nature of the condition can make planning and maintaining routines challenging.

Mobility can also be affected. Some people with ME or CFS are unable to walk long distances, may need to use a wheelchair, or require help getting around, especially during a flare-up. Even standing or sitting upright for extended periods can be difficult due to weakness, dizziness, or pain.

ME and CFS as Recognised Conditions for PIP

The DWP recognises ME and CFS as genuine medical conditions that can entitle individuals to PIP, provided the symptoms have a substantial and long-term effect on daily living or mobility. According to the Social Security (Personal Independence Payment) Regulations 2013, eligibility for PIP is based on how your condition affects your ability to carry out specific activities, not just the diagnosis itself. This means you will need to show how ME or CFS impacts your daily life over at least three months and is expected to continue for at least nine more months.

If you are living with ME or CFS and find that your symptoms make everyday tasks or mobility difficult, you may be eligible for PIP. Understanding how your condition affects you personally is the first step in making a successful claim.

How can I prove my ME or CFS symptoms qualify me for PIP?

Eligibility Criteria for Claiming PIP with ME and CFS

Eligibility Criteria for Claiming PIP with ME and CFS

To claim Personal Independence Payment (PIP) for Myalgic Encephalomyelitis (ME) or Chronic Fatigue Syndrome (CFS), you must meet certain eligibility criteria set out by the Department for Work and Pensions (DWP). Understanding these requirements is the first step to determining whether you may qualify for support.

Basic Eligibility Requirements

Before considering how your condition affects your daily life, you must satisfy the basic eligibility rules for PIP:

  • Age: You must be aged 16 or over and usually under State Pension age when you start your claim.

  • Residency: You must normally live in England, Scotland, or Wales, and have lived in one of these countries for at least 2 of the last 3 years.

  • Health Condition: You need to have a long-term physical or mental health condition or disability, such as ME or CFS, and expect the difficulties to last for at least 12 months from when they started.

For a full list of the requirements, see the Eligibility criteria for PIP on GOV.UK.

How the Effects of ME and CFS Are Assessed

PIP is assessed based on how your condition affects your ability to carry out specific everyday activities, not just on your diagnosis. The DWP looks at the impact of your symptoms, such as severe fatigue, pain, cognitive difficulties, and mobility problems, on your daily life.

There are two components to PIP:

  • Daily Living: How your condition affects your ability to manage everyday tasks like preparing food, washing, dressing, communicating, and managing medication.

  • Mobility: How your condition affects your ability to move around and plan or follow journeys.

Showing How Symptoms Limit Your Activities

To be eligible for PIP, it’s important to provide detailed information about how ME or CFS affects your ability to carry out key activities. This includes:

  • Washing and Bathing: For example, do you need help getting in and out of the bath or shower, or do you get too tired to wash properly?

  • Dressing and Undressing: Are you unable to dress without support, or do you need extra time due to fatigue or pain?

  • Moving Around: Does walking even short distances exhaust you, or do you need aids like a stick or wheelchair?

  • Managing Medication or Therapy: Do you need reminders or help to take medication, or is it difficult to manage treatments due to brain fog or exhaustion?

You will need to describe how your symptoms affect you most of the time, not just on your best or worst days. The DWP will consider whether you can perform these tasks safely, repeatedly, in a reasonable time, and to an acceptable standard.

Diagnosis vs. Impact

It’s important to remember that being diagnosed with ME or CFS does not automatically mean you will qualify for PIP. Eligibility depends on how your condition limits your ability to carry out daily living and mobility activities. You must clearly explain the impact of your symptoms, supported by medical evidence where possible.

For more detailed information on the rules and what you need to show, visit the Eligibility criteria for PIP page on the official government website.

Understanding these criteria and focusing on how your condition affects your daily life will give you the best chance of making a successful PIP claim.

How can I best describe my symptoms to improve my PIP claim?

How ME and CFS Affect Daily Living and Mobility for PIP

How ME and CFS Affect Daily Living and Mobility for PIP

If you have Myalgic Encephalomyelitis (ME) or Chronic Fatigue Syndrome (CFS), you may experience a range of symptoms that can make everyday tasks and getting around much more difficult. When applying for Personal Independence Payment (PIP), it’s important to explain clearly how your condition affects your ability to manage daily living and mobility activities, as set out by the Department for Work and Pensions (DWP) in the PIP assessment criteria.

Daily Living Challenges

PIP assesses how your health condition affects your ability to carry out specific daily activities. ME and CFS are characterised by extreme fatigue, muscle pain, problems with concentration (often called “brain fog”), and other symptoms that can vary from day to day. These can make routine tasks challenging, such as:

  • Preparing and cooking food: Severe fatigue or pain can make it hard to stand for long periods, chop ingredients, or concentrate on following recipes safely. You may need help or special equipment, or find you can only prepare simple meals.

  • Managing treatments or medication: Remembering to take medication or follow treatment plans can be affected by cognitive difficulties. You might need reminders or supervision to ensure you take the correct dose at the right time.

  • Washing and bathing: Physical weakness or dizziness can make it difficult to get in and out of the bath or shower, or to stand while washing. You may need help to stay safe and avoid falls.

  • Dressing and undressing: Muscle pain, stiffness, or fatigue can make movements slow and painful, and you may need help with buttons, zips, or putting on shoes and socks.

  • Communicating and social interaction: “Brain fog” or exhaustion can make it hard to hold conversations, process information, or engage with others, leading to social isolation or misunderstandings.

  • Making budgeting decisions: Cognitive symptoms may affect your ability to manage money, pay bills, or make decisions about spending.

The law requires that the DWP considers how you manage these activities “safely, to an acceptable standard, repeatedly and in a reasonable time period” (The Social Security (Personal Independence Payment) Regulations 2013, Schedule 1). If you cannot do something reliably – because it takes you much longer, causes pain or fatigue, or you cannot do it every time – it is important to explain this in your claim.

Mobility Difficulties

ME and CFS can seriously affect your ability to move around. The mobility component of PIP looks at two main areas: moving around, and planning and following journeys. You may experience:

  • Problems walking or standing: Severe fatigue can make it hard to walk even short distances without stopping to rest. Muscle pain, weakness, or dizziness can increase the risk of falls or make it difficult to remain upright.

  • Needing aids or help: You might need a walking stick, wheelchair, or another person to help you get around safely.

  • Difficulties planning or following journeys: Cognitive symptoms can make it hard to plan routes, remember directions, or cope with changes, especially if you are tired or unwell.

Under the PIP rules, the DWP will look at how far you can walk “safely, to an acceptable standard, repeatedly and in a reasonable time period.” If you can only walk a short distance before needing to rest, or if walking causes severe symptoms, this should be described in detail.

Fluctuating Symptoms and Their Impact

ME and CFS are known for their fluctuating symptoms – some days may be better than others. The law says the DWP must consider whether you can carry out activities on the majority of days (more than 50% of the time). If your ability varies, it is crucial to describe:

  • How often you have “good” and “bad” days.

  • What you can do on your best days versus your worst days.

  • The impact of pushing yourself to do a task (for example, whether it causes a “crash” or worsening of symptoms later).

Keep a diary if possible, noting how your symptoms affect you over time. This can help you give a realistic picture of your needs.

Describing Your Difficulties Clearly

When filling in your PIP claim form or attending an assessment, be specific about how ME or CFS affects you. Use examples from your daily life, such as:

  • “I can only stand for five minutes before my legs give way and I have to sit down.”

  • “If I prepare a simple meal, I am too exhausted to eat it and need to rest for hours afterwards.”

  • “On at least four days a week, I am unable to leave my bed due to pain and fatigue.”

Remember, the DWP assessors may not be familiar with the day-to-day impact of ME or CFS. The more detail you provide, the better they can understand your needs and how your condition affects your ability to live independently.

How can I best document my ME/CFS symptoms for a successful PIP claim?

Gathering Evidence to Support Your PIP Claim

Gathering Evidence to Support Your PIP Claim

When applying for Personal Independence Payment (PIP) due to Myalgic Encephalomyelitis (ME) or Chronic Fatigue Syndrome (CFS), gathering strong evidence is crucial. The Department for Work and Pensions (DWP) relies on this information to assess how your condition affects your daily living and mobility. Comprehensive, clear, and up-to-date evidence can make a significant difference to the outcome of your claim.

Types of Evidence That Can Help Your Claim

The DWP considers a range of evidence types when reviewing a PIP application. Useful evidence includes:

  • Medical reports and letters: These can come from your GP, consultant, or any specialist involved in your care. Reports should describe your diagnosis, symptoms, and how ME or CFS affects your ability to carry out daily activities and move around. Letters from specialists in ME or CFS are particularly valuable, as they can provide detailed insight into your specific challenges.

  • Test results and treatment records: Documents showing the investigations you’ve had, treatments you’ve tried, and their effectiveness can help demonstrate the ongoing impact of your condition.

  • Care plans and occupational therapy assessments: If you have had a formal assessment of your care needs or aids and adaptations at home, include these documents.

  • Personal statements: Your own written account of how your condition affects you on a daily basis is essential. This should cover the difficulties you face with activities such as washing, dressing, preparing food, or getting around, and how often you experience symptoms like fatigue, pain, or cognitive problems.

Documenting the Impact of ME and CFS

To meet the criteria set out in the Social Security (Personal Independence Payment) Regulations 2013, you need to show how ME or CFS affects your ability to perform specific daily living and mobility activities. When documenting your condition:

  • Be specific: Describe the tasks you struggle with, how your symptoms limit your ability to do them, and whether you need help from another person or aids. For example, explain if fatigue prevents you from preparing a meal safely or if cognitive difficulties make it hard to manage your medication.

  • Provide examples: Give real-life examples of how your condition affects you. For instance, “On most days, I am unable to walk more than 20 metres without needing to rest due to severe exhaustion.”

  • Record frequency and variability: ME and CFS often fluctuate. Note how often you experience symptoms and how they vary day to day. The DWP will consider whether you can carry out activities “reliably” – that is, safely, repeatedly, in a reasonable time, and to an acceptable standard.

  • Keep a symptom diary: A daily record of your symptoms, limitations, and any assistance you require can provide strong supporting evidence.

The Value of Third-Party Statements

Statements from people who know you well, such as carers, family members, or friends, can add weight to your claim. These statements should:

  • Describe what they observe about your condition and the help you need.

  • Give examples of times when you have needed support or been unable to manage an activity.

  • Confirm how your symptoms affect your independence and mobility.

Third-party evidence is especially useful if you have difficulties communicating your needs or if your symptoms are not always visible to healthcare professionals.

The Importance of Detailed and Clear Evidence

The DWP makes decisions based on the information you provide. Vague or incomplete evidence can lead to delays or an incorrect decision. Make sure all evidence:

  • Is as detailed and up-to-date as possible.

  • Clearly links your symptoms to the difficulties you have with the specific activities listed in the PIP assessment.

  • Demonstrates how your condition affects you most of the time (at least 50% of the time, according to PIP rules).

Taking the time to gather and present thorough evidence gives you the best chance of a successful PIP claim for ME or CFS. Remember, you are entitled to explain your condition fully and to submit as much relevant information as necessary to support your application.

How do I organise and submit evidence for my PIP claim?

The PIP Application Process for ME and CFS

The PIP Application Process for ME and CFS

Applying for Personal Independence Payment (PIP) when you have Myalgic Encephalomyelitis (ME) or Chronic Fatigue Syndrome (CFS) can feel daunting, but understanding each step can help you prepare and improve your chances of a successful claim. Below, we break down the process, what to expect, and how to present your case effectively.

Step-by-Step: How to Apply for PIP

  • Start Your Claim
    The first step is to contact the Department for Work and Pensions (DWP) by phone to start your PIP claim. You’ll be asked some basic questions to confirm your identity and eligibility. After this, you’ll receive a form called ‘How your disability affects you’ (PIP2).

  • Complete the PIP2 Form
    This form is your opportunity to explain how ME or CFS affects your daily life and mobility. You’ll need to describe the difficulties you face with everyday activities, such as preparing food, washing, dressing, and moving around. Be as detailed as possible – include how your symptoms vary from day to day, and give real-life examples.

  • Send Supporting Evidence
    Along with your form, include medical evidence such as GP letters, specialist reports, or care plans. Evidence from people who know you well – like family members, carers, or support workers – can also help.

  • Assessment
    Most applicants will have an assessment, which may be face-to-face, over the phone, or sometimes by video call. This is carried out by a health professional who will ask about your condition and how it affects you. The assessor is looking for information about how your symptoms impact your ability to carry out specific activities.

  • Decision
    The DWP will review your application, evidence, and assessment report before making a decision. You’ll receive a letter explaining whether you’ll receive PIP, at what rate, and for how long.

For a detailed breakdown of each stage, including tips and resources, visit the PIP application process guide.

What to Expect During the Assessment

The assessment is your chance to explain, in your own words, how ME or CFS affects your life. It usually lasts about an hour. The assessor may ask you to describe a typical day, focusing on how fatigue, pain, or other symptoms limit your activities. They may ask you to perform simple physical tasks, but you should only do what you feel able to. Remember, your safety and comfort come first.

Be honest about your worst days, not just your best. Many people with ME or CFS experience fluctuating symptoms, so make sure you explain the impact on both good and bad days. If you have trouble with concentration, memory, or planning, mention this too.

Tips for Completing the PIP Form with ME and CFS

  • Be Specific: Use clear examples. Instead of saying “I get tired easily,” explain, “After walking for five minutes, I need to rest for at least an hour.”

  • Describe Fluctuations: If your symptoms vary, explain how often you have bad days versus better days.

  • Don’t Understate Your Needs: It’s common to downplay difficulties, but it’s important to be truthful about the help you need.

  • Use the ‘Reliably’ Test: The law says you must be able to do activities “safely, to an acceptable standard, repeatedly, and in a reasonable time.” If you can’t, make this clear on the form.

  • Include All Relevant Evidence: Letters from your GP or specialists, care plans, and statements from people who help you can all strengthen your claim.

For more general advice on completing your claim, see the PIP Health Condition Guides.

How Decisions Are Made – and What to Do If Refused

The DWP uses the information from your form, supporting evidence, and assessment to decide if you qualify for PIP and at what rate. They use a points system based on how much help you need with specific daily living and mobility activities.

If your application is refused, or you think you’ve been awarded the wrong rate, you have the right to challenge the decision. The first step is to request a mandatory reconsideration – this is a formal review of the decision. If you’re still unhappy with the outcome, you can appeal to an independent tribunal.

Appealing a PIP decision can be complex, but many decisions are changed at this stage. Make sure to gather as much evidence as possible and seek support if you need it.


Applying for PIP with ME or CFS requires careful preparation, clear explanations, and the right evidence. Taking the time to understand the process and your rights can make a real difference in the outcome of your claim.

How can I best prepare for my PIP assessment with ME or CFS?

Additional Support and Related Benefits

If you have ME or CFS, claiming Personal Independence Payment (PIP) can be a vital step toward getting the support you need. However, PIP is just one part of the wider network of benefits and adjustments available. Exploring additional support can help you manage daily life more effectively and ensure you’re not missing out on further help you may be entitled to.

Attendance Allowance for Those Over State Pension Age

If you are over the state pension age and need help with personal care due to ME or CFS, you may be eligible for Attendance Allowance. This benefit is specifically designed for people aged 67 and over who require assistance with activities such as washing, dressing, or supervision to stay safe. Attendance Allowance does not cover mobility needs, but it can make a real difference if you need care at home.

If you’re unsure whether to claim PIP or Attendance Allowance, you can find a detailed comparison of both benefits, including eligibility criteria and how each might fit your circumstances, in this helpful guide: Is it better to claim PIP or Attendance Allowance? | Disability Claims.

Disability Adjustments for Home Modifications

Living with ME or CFS can make everyday tasks more challenging, particularly around the home. You may be entitled to disability adjustments, which can include adaptations such as grab rails, ramps, stairlifts, or accessible bathrooms. These changes are designed to make your living environment safer and more manageable. Local councils have a duty under the Equality Act 2010 to consider reasonable adjustments for disabled people, including those with fluctuating conditions like ME and CFS.

Workplace Accommodations and Flexible Working

If you are in employment, managing ME or CFS symptoms at work can be difficult. UK law gives you the right to request reasonable workplace accommodations, such as flexible working hours, remote work, or adjustments to your duties. Employers are required by the Equality Act 2010 to make reasonable changes to help disabled employees stay in work. This could mean altering your start and finish times, providing extra breaks, or changing your workspace to better suit your needs.

Exploring Related Benefits and Support

It’s important to look at the full range of support options available to you. In addition to PIP, Attendance Allowance, home modifications, and workplace adjustments, you may also be eligible for other benefits such as Employment and Support Allowance (ESA) or Universal Credit, depending on your circumstances. Taking a holistic approach to your support can help you manage the impact of ME or CFS more effectively.

If you’re unsure where to start, consider seeking advice from a welfare rights adviser or a local support organisation. They can help you understand your entitlements and guide you through the application processes for the most appropriate benefits and adjustments.

By exploring all available support, you can make daily life with ME or CFS more manageable and ensure you’re receiving the financial help and practical adjustments you need.

Am I eligible for extra benefits or home adaptations with ME or CFS?

Other Health Conditions Related to ME and CFS and PIP Claims

Living with Myalgic Encephalomyelitis (ME) or Chronic Fatigue Syndrome (CFS) often means dealing with more than just one health issue. Many people with ME or CFS also experience other physical or mental health conditions, which can significantly affect their daily lives and their eligibility for Personal Independence Payment (PIP). When applying for PIP, it’s important to consider the full impact of all your health conditions, not just ME or CFS.

Why All Health Conditions Matter in PIP Claims

PIP assessments look at how your health problems affect your ability to carry out everyday activities and move around. If you have more than one condition, the combined effects are taken into account. For example, someone with ME and arthritis may find both fatigue and joint pain make daily tasks even harder. Mentioning every condition you have, and how they interact, can make a real difference to your claim.

Common Conditions Related to ME and CFS

Here are some health conditions that are often seen alongside ME or CFS, each of which may affect your PIP claim in different ways:

How to Include Multiple Conditions in Your Claim

When filling in your PIP application, make sure to:

  • List all your health conditions, even if you think they are unrelated.

  • Explain how each condition affects your daily living and mobility.

  • Describe how symptoms from different conditions combine or make each other worse.

  • Provide medical evidence for each condition, where possible.

For example, if you have ME and diabetes, you may experience both severe fatigue and problems managing blood sugar, which together make preparing meals or managing medication much harder.

Practical Advice

  • Don’t downplay symptoms from any condition, even if you think one is “worse” than the others.

  • Be specific about how your conditions affect you – give examples from your daily life.

  • If you’re unsure how your conditions might affect your claim, you can explore the guides linked above for more detailed information on each one.

Understanding and explaining the full picture of your health is key to a successful PIP claim. By considering all your conditions and how they interact, you give the DWP a clearer understanding of your needs and the support you’re entitled to.


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