Category: Discrimination and Consumer Rights

  • Your Consumer Rights and Protection from Discrimination in the UK

    Introduction to Consumer Rights and the Equality Act 2010 Introduction to Consumer Rights and the Equality Act 2010 The Equality Act 2010 is a key piece of legislation in the UK designed to protect individuals from unfair treatment and to promote a more equal society. When it comes to buying goods or using services, this…

  • Disability and Consumer Rights: Your Legal Protections in the UK

    Introduction to Disability and Consumer Rights When you buy goods or services in the UK, you have legal rights as a consumer. If you are disabled, the law gives you extra protections to make sure you are treated fairly and can access products and services just like anyone else. Understanding your rights is important –…

  • How to Challenge Discrimination by UK Public Authorities: Your Rights

    Understanding Discrimination by UK Public Authorities Understanding Discrimination by UK Public Authorities Discrimination by UK public authorities is when you are treated unfairly or less favourably by an organisation that provides public services, simply because of who you are. Public authorities include bodies such as local councils, government departments, the NHS, police forces, schools, and…

  • How to Challenge Discrimination When Using Services in the UK

    Understanding Discrimination in Services Discrimination in services happens when you are treated unfairly or less favourably because of certain personal characteristics while using everyday services. In the UK, it is against the law for service providers – such as shops, restaurants, banks, hotels, public transport companies, and leisure centres – to discriminate against you based…

  • Retail Discrimination: Your Legal Rights and How to Take Action

    Understanding Retail Discrimination Retail discrimination happens when a person is treated unfairly or less favourably by shops, retail staff, or service providers because of certain personal characteristics. This can occur in many ways, such as being refused service, ignored by staff, followed around the store, or subjected to rude or dismissive behaviour. Sometimes, discriminatory policies…

  • Pregnancy Discrimination and Consumer Rights

    Understanding Pregnancy Discrimination in Consumer Rights Understanding Pregnancy Discrimination in Consumer Rights Pregnancy discrimination in consumer rights happens when you are treated unfairly or denied services because you are pregnant, have recently given birth, or are breastfeeding. This type of discrimination can occur in shops, restaurants, hotels, gyms, financial services, and many other places where…

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