Category: Problems with Your Energy Bill
How to Check If You’re Legally Responsible for an Energy Bill
Understanding Your Responsibility for Energy Bills Understanding Your Responsibility for Energy Bills Being responsible for paying an energy bill means you are the person or people legally required to pay for the gas or electricity supplied to a property. This responsibility is not always straightforward – knowing exactly who must pay is important, as it…
How to Claim a Refund from Your UK Energy Supplier: Step-by-Step Guide
Understanding When You Can Claim a Refund from Your Energy Supplier When it comes to claiming a refund from your energy supplier, it’s important to understand the situations where you might be entitled to get money back. The most common reasons for refunds include being overcharged, receiving an incorrect bill, or experiencing payment errors such…
What to Do If You Haven’t Received an Energy Bill in the UK
Understanding Why You Might Not Have Received an Energy Bill Understanding Why You Might Not Have Received an Energy Bill If you haven’t received an energy bill in a while, it’s important to understand why this might have happened and what it could mean for you. There are several common reasons for missing energy bills,…
If you think you’ve been charged too much for your energy
Understanding Your Energy Bill Understanding Your Energy Bill Your energy bill is more than just a payment request – it’s a breakdown of how much gas or electricity you’ve used, what you’re being charged for, and why. Understanding each part of your bill is the first step in spotting mistakes or overcharging, and it can…
What to Do If Your Energy Supplier Raises Your Direct Debit Payments
Understanding Why Your Direct Debit Has Increased When you notice your energy supplier has increased your direct debit payments, it’s important to understand why this might have happened and what you can do next. Energy suppliers review direct debit amounts regularly to make sure you’re paying enough to cover your usage, but sometimes these increases…
UK Energy Bill Rights: How to Avoid Scams and Resolve Disputes
Understanding Your Energy Bill Rights in the UK Understanding your rights as an energy consumer in the UK is essential for managing your bills, avoiding unfair charges, and resolving disputes confidently. Here’s what you need to know about your entitlements and responsibilities when it comes to energy bills. Your Rights as an Energy Consumer UK…
Your energy supplier has put its prices up
Understanding Your Energy Price Increase When your energy supplier puts its prices up, it means the amount you pay for your gas or electricity will increase. This can affect your monthly direct debit, prepayment meter costs, or the bill you receive after using energy. Understanding why prices change and how you’re protected can help you…
