Category: Letter Templates – Cancelling Goods or Services

  • How to Write a Letter to Cancel a Service Bought Remotely

    Understanding Your Rights to Cancel a Service When you arrange a service online, over the phone, or by mail order, you benefit from strong consumer protections under UK law. The Consumer Contracts Regulations 2013 give you the right to cancel most services within a set period, sometimes called the "cooling-off period". Understanding these rights is…

  • How to Cancel Goods or Services Bought at Home or in Public

    Understanding Your Rights When Cancelling Purchases Made at Home or in Public Places When you buy goods or services at home – such as from a doorstep seller – or in public places like exhibitions, fairs, or even on the street, you are protected by specific consumer laws in the UK. These rules are designed…

  • Sample Letter to Cancel or Return Goods Bought Online

    Understanding Your Rights to Cancel or Return Goods Understanding Your Rights to Cancel or Return Goods When you buy goods online, over the phone, or by mail order, you have strong legal protections under UK consumer law. These rights are designed to give you confidence when shopping remotely, where you can’t inspect products in person…

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