Category: Claiming Compensation from Royal Mail
How to Challenge a Royal Mail Compensation Decision
Understanding Royal Mail’s Compensation Decision When you submit a compensation claim to Royal Mail – whether for lost, damaged, or delayed post – they will review your case and issue a decision. This decision outlines whether your claim has been accepted in full, partially, or rejected altogether. It will also explain the amount of compensation…
How to Claim Compensation from Royal Mail by Email
Understanding Compensation Claims with Royal Mail When you send letters or parcels through Royal Mail, you have certain rights if your mail is lost, damaged, or delayed. Royal Mail has a legal responsibility under both the Postal Services Act 2000 and its own terms and conditions to handle your mail with reasonable care. If things…