Category: Banking
How to Spot, Prevent and Report Banking Fraud and Scams
Understanding Banking Fraud and Scams Understanding Banking Fraud and Scams Banking fraud happens when someone illegally gains access to your bank account or tricks you into sending them money. Scams targeting bank customers are becoming more sophisticated, with criminals using a range of tactics to steal personal information or funds. Understanding how these scams work…
Bank Account Closures: Your Rights and What to Do Next
Understanding Bank Account Closures When a bank decides to close your account, it means your access to that account – including your money, direct debits, standing orders, and card payments – will come to an end. The bank will usually transfer any remaining balance to you and explain how to manage outstanding transactions. Account closure…
What to Do If Your UK Bank Account Is Frozen or Blocked
What is a Frozen or Blocked Bank Account? What is a Frozen or Blocked Bank Account? A frozen or blocked bank account is one where your access to funds is restricted by your bank or a regulatory authority. This means you may not be able to withdraw money, make payments, or process transactions as usual.…
How to Open a Bank Account in the UK: Legal Steps and Rights
Introduction to Opening a Bank Account Introduction to Opening a Bank Account Opening a bank account is often the first step to managing your money effectively in the UK. Whether you’re receiving your salary, paying bills, or saving for the future, a bank account provides a secure and convenient way to handle your finances. Most…
How to Stop Automatic Payments and Protect Your Rights
Understanding Automatic Payments Automatic payments are regular payments set up to leave your bank account on specific dates without you needing to take action each time. In the UK, the most common types of automatic payments are direct debits and standing orders. A direct debit allows a company or organisation to collect varying amounts from…
Your Guide to Bank Charges, Interest and Your Rights
Understanding Bank Charges Understanding Bank Charges Bank charges are fees that your bank may apply for providing certain services or when specific conditions are met on your account. These charges can vary depending on your bank, the type of account you hold, and how you use your account. Understanding these fees – and your rights…
How to Make a Complaint About Your Bank in the UK
Understanding Banking Complaints Understanding Banking Complaints Banking complaints arise when customers are unhappy with the products or services provided by their bank. Common issues include incorrect charges on your account, problems with payments or transfers, poor customer service, delays in processing requests, or disputes about fees and interest rates. Sometimes, more serious concerns such as…
How to Resolve Banking Disputes and Fix Account Errors
Understanding Banking Disputes and Errors Understanding Banking Disputes and Errors Banking disputes and errors can happen to anyone, and knowing how to handle them is essential for protecting your finances. A banking dispute typically arises when you and your bank disagree about a transaction or account activity. Common types of errors include incorrect charges, duplicate…
