Category: Mis-selling of Credit Products

  • Understanding Upselling of Add-On Products and Your Rights

    What is “Upsell” of Add-on Products? What is “Upsell” of Add-on Products? When you take out a credit product – such as a loan, credit card, or finance agreement – you may be offered extra products or services alongside your main purchase. This practice is known as “upselling” add-on products. In the context of credit,…

  • How to Spot and Challenge Buy Now Pay Later Misinformation

    Understanding Buy Now, Pay Later (BNPL) Misinformation Understanding Buy Now, Pay Later (BNPL) Misinformation Buy Now, Pay Later (BNPL) is a form of credit that allows you to purchase goods or services and delay payment, often spreading the cost over several weeks or months. These schemes are widely used for online and in-store shopping, promising…

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