Introduction to Comparing UK Energy Suppliers
Comparing UK energy suppliers is a smart way to save money and ensure you’re getting the best possible service for your home or business. With dozens of gas and electricity companies competing for your custom, regularly reviewing your options can help you find lower prices, better customer support, and tariffs that suit your lifestyle.
UK law gives you important rights when switching energy suppliers. Under rules set out by Ofgem, the energy regulator, you have the freedom to choose your supplier and switch without penalty once your contract ends or if you’re on a standard variable tariff. Suppliers must make the switching process straightforward, and you’re protected against being left without supply during the changeover.
This page will guide you through the essentials of comparing both gas and electricity suppliers, helping you understand your rights, what to look for in a contract, and how to avoid common mistakes. If you’re new to the process or want to brush up on the fundamentals, our overview of gas and electric basics is a great place to start.
Before you begin comparing, it’s helpful to review your current energy usage and needs. This will make it easier to spot deals that genuinely save you money or offer features that matter most to you. As you explore this page, you’ll find links to more detailed information on major energy suppliers and related topics, supporting you to make confident, informed choices about your energy supply.
How to Compare Energy Suppliers in the UK
Comparing energy suppliers in the UK is a straightforward process that can help you save money and find a deal that suits your needs. Here’s a step-by-step guide to help you get started:
Gather Your Current Usage Information: Start by checking your latest energy bill. Look for details on your current tariff, unit rates (the price you pay for each unit of gas or electricity), standing charges (the daily fee you pay regardless of usage), and your typical monthly or annual usage. Having this information ready will make it easier to compare offers accurately.
Compare Prices and Tariffs: Use official comparison tools to see what different suppliers are offering. Look beyond just the headline price – focus on the unit rates, standing charges, and any discounts that may apply. Ofgem, the UK’s energy regulator, requires suppliers to clearly display these details, making it easier to compare like-for-like.
Consider Key Contract Features: Pay attention to the length of the contract and whether it’s a fixed or variable tariff. Fixed tariffs lock in your rates for a set period, offering protection from price rises, while variable tariffs can go up or down. Check for any exit fees if you decide to leave your contract early.
Look for Green Energy Options: If reducing your carbon footprint is important to you, check whether suppliers offer renewable energy tariffs. Many providers now supply electricity from renewable sources, and some also offer green gas options.
Assess Customer Service and Reputation: Good customer service can make a big difference, especially if you need help with billing or have a complaint. You can check supplier ratings and reviews to get an idea of their reputation.
Check Official Recommendations: Ofgem regularly publishes guidance and recommendations to help consumers make informed choices. Make sure any comparison tool you use is Ofgem-accredited for accuracy and reliability.
Once you’ve compared your options and found a suitable deal, you may want to learn more about switching energy supplier or get detailed advice on choosing your energy tariff. Taking these steps can help you secure the best deal for your household while staying informed about your rights under UK energy regulations.
Your Rights When Switching Energy Suppliers
When switching energy suppliers in the UK, you are protected by clear legal rights designed to make the process simple and fair. Under rules set by Ofgem, the energy market regulator, you have the right to switch suppliers freely – there are no charges for switching, and your gas or electricity supply must not be interrupted during the changeover.
Typically, the switching process takes about five working days, although it can take a little longer if you request a later date. Throughout, your new supplier must provide clear, accurate information about your contract, including any exit fees or notice periods. You have a 14-day cooling-off period to change your mind after agreeing to a new contract.
To understand your full consumer rights when switching energy suppliers, including protections around billing and complaints, visit the relevant guidance. For a step-by-step overview of switching, see Ofgem.
If you encounter problems – such as delays, unexpected charges, or issues with your final bill – you should first contact your supplier. If the issue isn’t resolved, learn how to complain about an energy company and what steps to take next. This ensures your rights are upheld throughout the switching process.
What to Look Out For in Energy Contracts
When comparing energy contracts, it’s important to understand the key terms and conditions before signing up. One of the first things to check is whether the tariff offers a fixed or variable rate. Fixed rate tariffs lock in your unit price for a set period, while variable rates can go up or down depending on the market. Each has its pros and cons – read more about fixed vs variable rates to see which might suit your needs.
Pay close attention to the contract length. Many deals last 12 or 24 months, and leaving early could mean paying an exit fee. Early termination fees can be costly, so always check the terms if you think you might need to switch before the contract ends.
Be wary of seemingly attractive discounts or offers. Sometimes, discounts only apply for a short period or come with conditions that can be easily missed. Always read the fine print to avoid surprises.
If you’re interested in renewable energy, check whether the tariff uses green electricity or gas, and understand if this affects the overall cost. Some green tariffs might be more expensive, while others are competitively priced.
It’s also important to consider if the tariff matches your household’s usage pattern. For example, some tariffs are better for high evening use, while others suit steady, all-day consumption.
If you ever face issues such as unexpected charges or unclear bills, see our guide on problems with your energy bill for help resolving disputes. And if you believe you’ve been overcharged, find out how to claim back credit from your supplier.
By carefully reviewing the contract details and understanding your rights under Ofgem’s regulations, you can avoid common pitfalls and choose the best energy deal for your needs.
Overview of Major UK Energy Suppliers
Overview of Major UK Energy Suppliers
The UK energy market features a variety of major suppliers, each offering different tariffs, customer service approaches, and green energy options to suit diverse households. The largest suppliers – often referred to as the “Big Six” – include British Gas, EDF Energy, E.ON Next, Octopus Energy, OVO Energy, and ScottishPower. Each has its own strengths:
British Gas is known for its wide range of tariffs and additional services, such as boiler cover and home care plans.
EDF Energy focuses on low-carbon electricity and offers fixed and variable tariffs, with a growing emphasis on renewable sources.
E.ON Next stands out for its commitment to supplying 100% renewable electricity as standard to all customers.
Octopus Energy has built a strong reputation for customer service and innovative, flexible tariffs, especially for those interested in green energy.
OVO Energy combines competitive pricing with a focus on sustainability, offering carbon-neutral plans and tree-planting initiatives.
ScottishPower provides a range of tariffs and invests heavily in wind energy, supporting the UK’s transition to renewables.
In addition to these major suppliers, there are also smaller and independent companies offering specialist tariffs, such as fully renewable energy or tailored plans for electric vehicle owners.
All energy suppliers in the UK must comply with regulations set by Ofgem, the energy regulator, and follow consumer protection rules under the Gas Act 1986 and Electricity Act 1989. This includes providing clear contract terms, fair treatment, and transparent billing. Tariff options can include fixed, variable, and prepayment plans, ensuring there is something to meet most customer needs.
For a more in-depth look at each supplier, including their tariffs, green credentials, and customer service ratings, dedicated pages are available for further exploration.
British Gas
British Gas is one of the UK’s largest and most established energy suppliers, offering a variety of gas and electricity tariffs to suit different households. They are well known for their comprehensive customer support, as well as additional services like boiler cover and smart home solutions. If you are considering switching to or from British Gas, it’s important to understand your rights under the Ofgem switching regulations and what to look for in their contracts.
To explore British Gas tariffs, customer service, and your legal rights in more detail, visit our dedicated British Gas page.
Co-op Energy
Co-op Energy is known for its commitment to ethical practices and supporting local communities, making it a popular choice for consumers who value sustainability. The supplier offers a range of competitive tariffs, including options for 100% renewable electricity, which can help you reduce your carbon footprint. When comparing energy suppliers, it’s important to consider not only price but also the environmental impact and company values. For a detailed look at the tariffs, green energy options, and how Co-op Energy operates within UK regulations, visit our page on Co-op Energy.
E (Gas and Electricity)
E (Gas and Electricity) is a UK energy supplier offering a range of tariffs, including both fixed and variable rate options. They are recognised for their transparent pricing, helping customers understand exactly what they are paying for. When comparing suppliers, it’s important to consider your rights under the Gas and Electricity (Consumer Complaints Handling Standards) Regulations 2008 and Ofgem’s rules on fair treatment and clear information.
For a detailed breakdown of tariffs, customer service standards, and what to expect when switching to or from this provider, visit our dedicated page on E (Gas and Electricity).
E.ON Energy
E.ON Energy is one of the UK’s largest energy suppliers, offering a variety of gas and electricity tariffs to suit different household needs. The company places a strong emphasis on customer service and provides options for those interested in renewable energy, supporting the UK’s commitment to reducing carbon emissions under the Climate Change Act 2008. When comparing suppliers like E.ON, it’s important to consider not only pricing but also contract terms, exit fees, and green energy options.
For a detailed look at E.ON’s tariffs, customer satisfaction, and how it compares to other major suppliers, visit our dedicated E.ON Energy page.
EDF Energy
EDF Energy is one of the UK’s largest energy suppliers, offering both fixed and variable tariffs to suit different household needs. The company is recognised for its commitment to green energy initiatives and has a reputation for strong customer support. If you’re considering switching providers or want to understand how EDF’s contracts and practices align with your consumer rights under the Energy Switch Guarantee and Ofgem regulations, you can find a detailed breakdown of their services, tariffs, and environmental policies on our dedicated EDF Energy page. This resource will help you compare EDF with other suppliers and make an informed choice for your energy needs.
Ecotricity
Ecotricity is a UK energy supplier that focuses exclusively on providing electricity and gas from renewable sources, such as wind and solar power. This makes it a popular choice for consumers who want to reduce their carbon footprint and support the transition to greener energy. If you are interested in learning more about Ecotricity’s green tariffs, how their contracts work, and what makes them different from other suppliers, visit our dedicated page on Ecotricity for more detailed information.
Good Energy
Good Energy is a UK supplier that stands out for its commitment to 100% renewable electricity and ethical business practices. If you are considering switching to a supplier that prioritises sustainability and transparency, exploring Good Energy could be a strong option. The company operates within UK regulations such as the Ofgem licensing framework and adheres to the standards set by the Energy Switch Guarantee, ensuring consumer protection during the switching process.
To learn more about tariffs, customer service, and how Good Energy compares to other providers, visit our detailed guide on Good Energy.
OVO Energy
OVO Energy is one of the UK’s leading suppliers, known for offering competitive tariffs that include green energy options. Many customers choose OVO for its commitment to sustainability and its strong reputation for customer service. If you want to learn more about OVO’s tariffs, how they support renewable energy, or your rights when switching to this supplier under Ofgem’s switching regulations, visit our dedicated OVO Energy page for in-depth information.
Octopus Energy
Octopus Energy is widely recognised for its commitment to renewable energy and its reputation for excellent customer service. The company offers a range of innovative tariffs, including options designed to help consumers save money and reduce their carbon footprint. When comparing energy suppliers, it’s important to consider factors like contract terms, customer support, and how green the energy supply is – areas where Octopus Energy often stands out.
To help you make a well-informed decision, you can find more detailed information about tariffs, customer reviews, and how Octopus Energy operates by visiting our dedicated page on Octopus Energy. This will give you a closer look at what sets them apart and how their services compare to other UK energy providers.
Outfox the Market
Outfox the Market is known for offering competitive energy tariffs, often featuring price guarantees that help protect customers from unexpected increases. The company also places a strong emphasis on customer service, aiming to provide clear communication and support throughout your contract. If you’re considering switching suppliers, it’s important to understand your rights under the Energy Switch Guarantee and the protections offered by Ofgem regulations. To explore Outfox the Market’s current deals, customer service standards, and how they compare to other providers, visit our dedicated guide: Outfox the Market.
Rebel Energy
Rebel Energy is a newer energy supplier in the UK market, known for offering competitive prices and prioritising customer satisfaction. If you’re considering switching providers, it’s important to know that all energy suppliers, including Rebel Energy, must follow Ofgem regulations to protect your rights as a consumer. To help you decide if this supplier meets your needs and to understand how it compares to others, visit our dedicated page on Rebel Energy for more detailed information.
ScottishPower
ScottishPower is one of the UK’s largest energy suppliers, offering a variety of tariffs to suit different households and budgets. The company is known for providing renewable energy options, helping customers reduce their carbon footprint. If you’re considering switching providers, it’s important to know your rights under the Ofgem rules, including the right to a smooth and fair switching process. For a closer look at the types of tariffs, green energy initiatives, and customer service standards offered by this supplier, visit our detailed guide on ScottishPower.
So Energy
So Energy is a UK energy supplier recognised for its straightforward tariffs and strong reputation for customer service. The company also stands out for offering green energy options, making it a popular choice for those looking to reduce their carbon footprint. When comparing suppliers, it’s important to consider factors such as contract terms, exit fees, and your rights under the Gas and Electricity (Consumer Complaints Handling Standards) Regulations 2008, which protect you if issues arise.
To explore So Energy’s tariffs, customer reviews, and how it compares with other providers, visit our dedicated page on So Energy.
Tru Energy
Tru Energy is known for prioritising customer rights and ensuring all contracts are clear and transparent. They offer competitive pricing, helping customers find value while staying protected under UK consumer law. If you’re considering switching to Tru Energy, you have the right to clear information about your contract terms, pricing, and the switching process, as set out by Ofgem regulations. For a detailed overview of Tru Energy’s approach to customer rights, contract transparency, and what to expect as a customer, visit our dedicated page on Tru Energy.
Utilita Energy
Utilita Energy is a UK supplier known for specialising in prepayment meters and smart meters, making it a popular choice for households looking to manage their energy usage closely. The company offers competitive tariffs designed to suit a range of budgets, especially for those who prefer pay-as-you-go options. If you are considering switching to a provider that focuses on flexible payment methods and modern meter technology, it is important to understand your rights under the Gas and Electricity (Consumer Complaints Handling Standards) Regulations 2008 and Ofgem’s switching guidelines. For a detailed overview of Utilita’s services, tariffs, and how they compare to other suppliers, visit our dedicated page on Utilita Energy.
Utility Warehouse
Utility Warehouse is a unique choice among UK energy suppliers, offering bundled services that can include your gas, electricity, broadband, and phone in one package. Many customers are attracted by their loyalty rewards, which can help reduce overall household costs. If you’re considering switching, remember that you have legal rights under the Energy Switch Guarantee and must be provided with clear contract terms under the Consumer Contracts Regulations 2013. For a detailed overview of tariffs, rewards, and what to expect from this provider, see our dedicated guide to Utility Warehouse.
Common Pitfalls and How to Avoid Them
Switching or choosing a new energy supplier can help you save money, but it’s important to be aware of common pitfalls. Many consumers run into issues such as unclear pricing, hidden exit fees, or misleading marketing that promises savings which don’t materialise. Always check whether the advertised rate includes all charges and whether discounts are conditional.
Before signing up, carefully review the contract terms. Pay particular attention to the length of the contract, any early termination charges, and how price changes are handled. Under the Gas and Electricity (Consumer Complaints Handling Standards) Regulations 2008, suppliers must provide clear information about terms and conditions, so don’t hesitate to ask for details if anything is unclear.
After switching, monitor your bills closely for the first few months. Mistakes can happen during the transfer process, such as incorrect meter readings or delays in closing your old account. Spotting errors early makes it easier to resolve them quickly.
If you do experience problems with your energy supply or supplier, there are steps you can take to resolve disputes and ensure your consumer rights are protected. Being informed and vigilant will help you avoid unnecessary costs and stress when switching energy providers.
Additional Resources and Support
If you need extra support when comparing energy suppliers, there are several resources and services available to help you manage your energy needs and costs.
If you’re struggling to pay your energy bills, you may be eligible for grants, government schemes, or supplier support. Find out more about what financial assistance is available by visiting help with your energy bills. Energy suppliers are also required by Ofgem regulations to offer payment plans and support to customers in difficulty.
Small businesses face unique challenges when it comes to energy contracts and costs. For tailored advice and guidance on contracts, billing issues, and dispute resolution, visit energy issues for small businesses.
Reducing your energy use at home can help lower your bills and make your household more efficient. Explore practical tips and guidance to save energy at home, including advice on insulation, heating controls, and using appliances more efficiently.
Before switching suppliers, it’s important to know who currently provides your gas or electricity. You can find out who your gas or electricity supplier is if you’re unsure – this information is essential for comparing deals and ensuring a smooth switch.
If you’re moving house, remember that you’ll need to manage your energy supply at both your old and new addresses. For a step-by-step guide on what to do, see our advice on moving home energy supply considerations.
These resources can help you stay informed, protect your rights under the Gas Act 1986 and Electricity Act 1989, and make confident decisions about your energy supply.
