What L.W. got:
✓ Guidance on how to communicate with her local housing council
✓ Legal letters drafted
✓ Preparation for meetings
Background
L.W., a single mother and immigrant from Eastern Europe living near Birmingham, faced a challenging situation when she received a Section 21 notice of eviction. With the prospect of finding a new home for herself and her child, she felt the need for reliable legal information.
During her search for assistance, L.W. discovered Contend, and decided to reach out.
How Contend Helped
“From the moment I connected with Contend Legal, I felt reassured,” L.W. recalls. “The legal chat I had was compassionate and knowledgeable, and they really took the time to understand my situation.”
Contend’s AI service provided L.W. with step-by-step guidance on how to communicate with her local housing council. It advised her on how to present her case and what documentation to provide.
“The support I received was incredibly helpful,” L.W. says. “It assisted me with drafting letters and preparing for meetings, which made me feel much more confident.”
With the help of Contend, L.W. was able to effectively explain her circumstances to the housing council. The AI expert’s information ensured that she met all necessary requirements and deadlines, which significantly contributed to her successful outcome.
“From the moment I connected with Contend Legal, I felt reassured.”
The Outcome: A New Home
“Thanks to Contend, I managed to secure a new home before the eviction took effect,” L.W. shares. “The relief and peace of mind they provided were immense.”
L.W.’s story highlights the positive impact of Contend Legal’s service. As a single mother and immigrant, the support she received turned a challenging experience into a manageable process with a positive resolution. The information helped her avoid homelessness and ensured stability for her and her child.
“Contend’s dedication to helping people in need is truly special,” L.W. concludes. “I am very grateful for their assistance.”
“Thanks to Contend, I managed to secure a new home before the eviction took effect.”
What L.W. got:
✓ Guidance on how to communicate with her local housing council
✓ Legal letters drafted
✓ Preparation for meetings
“From the moment I connected with Contend Legal, I felt reassured.”
“Thanks to Contend, I managed to secure a new home before the eviction took effect.”
This testimonial was put together from direct quotes after a conversation with L.W.
The names and some details have been anonymized to preserve privacy.
