Introduction
Are you struggling to access your gas or electricity meter, or planning some building work that requires moving it? This article will guide you through the essential steps and legal requirements for relocating your meter safely and correctly. It’s crucial to understand that moving your meter yourself is against the law. If you need assistance, Contend’s highly trained AI legal experts are here to help you navigate these issues and ensure you understand your rights. With Contend, you can access the easiest legal help in the UK, making your journey to resolving legal problems smoother and more manageable.
If you’re having trouble accessing your gas or electricity meter, or you’re planning some building work, you might be considering moving it. However, it’s important to know that you can’t move the meter yourself; it’s against the law. Here’s what you need to know about getting your meter moved safely and legally.
When to Consider Moving Your Meter
You might want to move your meter if:
- You find it hard to read or reach your current meter.
- You’re doing renovations or construction work that requires relocating the meter.
Getting Help from Your Energy Supplier
The first step is to contact your energy supplier. They will assess your situation and let you know if they can help with the move. The feasibility of moving your meter depends on several factors, including:
- The current location of your meter.
- The distance you want to move it.
- The type of meter you have (gas or electricity).
- The reason for the move.
Keep in mind that if your meter is currently located outside or if you want to move it a long distance (like to a different room), your supplier may not be able to assist.
Smart Meters: A Convenient Alternative
If accessing your meter is a challenge, consider asking your supplier about installing a smart meter. Smart meters automatically send readings to your supplier, so you won’t need to reach your meter anymore. Installation is typically free, so it’s worth looking into this option.
For those with prepayment meters, your supplier can install a smart meter that works in prepayment mode. If you have trouble topping up your prepayment meter, check with your supplier for assistance.
If you’re on the Priority Services Register, your supplier should move your meter for free. It’s a good idea to check if you’re eligible for this service.
Getting Quotes and Appointments
If your supplier can move your meter, they will provide a quote for the service. Prices can vary, so it’s smart to compare quotes from different suppliers. Remember, only your current supplier can move your meter, so if you wish to switch to another supplier, you’ll need to do that first. Be sure to weigh the pros and cons of switching, as it may affect your gas and electricity prices.
Once you have a quote, your supplier will schedule an appointment for the move. Appointments are usually offered during normal business hours (typically 9 am to 5 pm) and may last between 2 to 4 hours. If the proposed time doesn’t work for you, don’t hesitate to ask for a different slot.
Compensation for Missed Appointments
If your supplier fails to show up for the appointment, changes it without your consent, or sends someone unqualified, they owe you compensation. You can receive £30 within 10 working days, with an additional £30 if they delay payment.
What If Your Supplier Can’t Move Your Meter?
If your energy supplier is unable to assist with the move, you will need to contact your local gas or electricity network operator. Be prepared for potential costs, as they typically charge a minimum of £400, and it can go over £1,000 depending on the work required.
You may also need to hire a registered electrician or gas engineer for additional work, such as preparing the site or reconnecting your supply. Always get multiple quotes to ensure you find a reliable professional for the job.
For more information about your local network operator, you can visit the Energy Networks Association website.
Conclusion
Moving your gas or electricity meter can seem daunting, but with the right information and support, it can be a smooth process. Always start by contacting your energy supplier and explore all your options, including the benefits of switching to a smart meter. If you run into any issues, don’t hesitate to reach out to Contend’s legal expert chat for guidance. Contend’s highly trained AI legal experts will work with you to provide assistance and help you understand and resolve your legal problems. You deserve the easiest legal help in the UK.
For more info, check out some of our related articles:
- UK Electric Meters: Read, Manage & Save – A Guide
- Mastering Gas Meter Readings: A UK Guide to Energy Management
- Moving Your Meter Beyond the Electric Cupboard Door: A Guide
- Change Your Gas Meter Box: Costs, Steps, and Legal Tips
- UK Prepayment Meter Guide: Switching, Rights & Tips
- UK Energy Bill Guide: Know Your Rights & Avoid Fraud
- Lower Your UK Energy Bill: Solutions and Legal Advice
- UK Energy Tariffs Guide: Save Money & Choose Wisely
- UK Renters: Know Your Energy Rights & Avoid Overpaying
