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Introduction

Are you struggling to understand your insurance responsibilities? This article will guide you through the essential aspects of insurance disclosure and what to do if your claim is denied. Knowing your rights and obligations can help you avoid costly mistakes and ensure you’re protected when unexpected events arise. If you need assistance, Contend’s highly trained AI legal experts are here to help you navigate your legal challenges with ease. Discover how to confidently address your insurance concerns with Contend, the easiest legal help in the UK.

Understanding Your Insurance Responsibilities: What You Need to Know

Insurance is a safety net that helps you when unexpected events occur, such as accidents, theft, or natural disasters. When you take out insurance, it’s crucial for your provider to have all the necessary information about you to properly assess the risk and determine your premium. But what happens if your insurer refuses to pay a claim because they believe you didn’t provide relevant information? Here’s what you need to know.

What can I do if my insurance claim is denied?

The Importance of Full Disclosure

When applying for insurance, you typically fill out a form known as a proposal form if done in person, or a statement of facts if completed online or over the phone. This form may include a clause that allows your insurer to check databases for past claims, which is essential for them to evaluate your application accurately.

It’s vital to answer all questions truthfully. For instance, if asked whether you’ve ever been denied insurance, you must respond honestly. Always double-check the information on your application before signing it. If someone else completes the form for you, ensure that you verify all details. You have the right to request a copy of your application for your records.

How can I correct mistakes on my insurance application?
Consumer: Master UK Insurance Claims: Avoid Mistakes with Contend

What is a Material Fact?

Before April 6, 2013, you were legally required to disclose any information that could influence your insurer’s decision to provide coverage or determine your premium. This information is known as a material fact. Not disclosing a material fact can lead to your claim being denied later on. For example, if you have home contents insurance, it’s important to inform your insurer if anyone in your household has a history of theft or arson.

However, you do not need to report any convictions that are considered “spent” under the law, meaning they are no longer relevant after a certain period.

Do I need to disclose my past convictions to my insurer?

What If Your Claim is Denied?

If your claim is denied because you didn’t disclose a material fact for a policy taken out before April 6, 2013, you may have grounds for a complaint, especially if you genuinely did not know that the information was important. To find out about the Financial Ombudsman’s approach to dealing with disputes about insurance, you can visit their website.

For life insurance, critical illness coverage, and other long-term policies, the Association of British Insurers (ABI) provided guidance stating that if you acted honestly and reasonably, your claim should be honored. If you made a mistake—like leaving out vital information accidentally—your claim might still be paid if it’s determined that your application would have been accepted even with the missing details. However, if your insurer would have denied your application had they known the full story, they may cancel your policy and refund your premiums.

Is my denied claim eligible for a complaint?

Changes in Your Circumstances

It’s also crucial to inform your insurer about any changes in your circumstances as soon as possible. This includes moving to a new home or changing your vehicle. Not reporting these changes could result in your insurer denying a claim when you need it most. Always check your policy for specific requirements regarding changes that need to be reported.

Do I need to report my recent move to my insurer?

Need Help with a Dispute?

If you find yourself in a dispute with your insurer, consider trying Contend’s legal expert chat. Contend’s highly trained AI legal experts will work with you to provide guidance and help you understand and resolve your legal problems. For more information, visit Contend’s website to access their services.

How can I resolve my dispute with my insurer?

Final Thoughts

Navigating insurance can be complicated, but understanding your responsibilities can help you avoid pitfalls and ensure that you’re covered when you need it most. Always be honest and thorough when applying for insurance and keep your insurer updated on any changes in your circumstances. If you ever feel uncertain about your rights or need assistance, don’t hesitate to ask for help from Contend’s legal experts.

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This material is for general information only and does not constitute
tax, legal or any other form of advice. You should not rely on any
information contained herein to make (or refrain from making) any
decisions. Always obtain independent, professional advice for your
own particular situation. Contend Inc is not regulated by the
Solicitors Regulation Authority.