United Kingdom flag

Introduction

Are you receiving Employment Support Allowance (ESA) and unsure about what changes you need to report? This guide will help you understand your obligations to the Department for Work and Pensions (DWP) and ensure you maintain the correct level of support. From health changes to shifts in your living arrangements, knowing what to report is crucial. If you need assistance, Contend’s highly trained AI legal experts are here to provide guidance and help you navigate your legal challenges. With Contend, you can access the easiest legal help in the UK.

If you’re receiving Employment Support Allowance (ESA), it’s crucial to keep the Department for Work and Pensions (DWP) informed about any changes in your situation. Changes in your health, work, finances, family life, or education can affect how much ESA you receive or which group you belong to. Here’s what you need to know about reporting changes and what to do if your circumstances change.

What changes do I need to report to the DWP for my ESA?

What Changes Should You Report?

You should notify the DWP if you experience any of the following changes:

1. Health Condition

If your health improves, worsens, or you develop a new condition, let the DWP know. This information is essential for determining your eligibility for different support groups.

2. Living Arrangements

If you move to a new home, go into or leave a hospital, prison, or legal custody, inform the DWP about these changes.

3. Going Abroad

If you plan to travel abroad, you need to report it. If you’re away for less than four weeks, it’s not likely to affect your ESA, but you should still inform them. If you’re going for four weeks or more, you must tell the DWP, or your payments might stop unless you’re receiving medical treatment or living with a member of the armed forces.

4. Changes in Family or Household

If you start living with someone, get married, divorced, or experience the death of someone close, you need to report these changes. Additionally, if your household income changes because of new jobs, benefits, or other sources of income, it’s important to let the DWP know.

5. Education Changes

If you’re receiving income-related ESA and your education status changes, such as starting or stopping education, report that to the DWP.

6. Immigration Status

If your immigration status changes, it could affect your eligibility for ESA. Make sure to check if your immigration status allows you to claim public funds.

Do I need to report my specific change to the DWP?
Benefits: ESA Update Guide: Report Changes to Avoid Penalties

How to Report Changes

To report any changes, contact Jobcentre Plus by phone. Have your full name, date of birth, and National Insurance number ready when you call.

  • Jobcentre Plus Contact Information:
  • Telephone: 0800 169 0310
  • Textphone: 0800 169 0314
  • Welsh language: 0800 328 1744

If you have trouble hearing or speaking on the phone, you can use Relay UK or video relay services. More information on these services can be found on their respective websites.

How do I report changes if I don’t have access to a phone?

Deadlines for Reporting Changes

It’s best to report any changes within one month of them occurring. If you have a valid reason for being late—such as being in the hospital or dealing with a family emergency—you have up to 13 months to inform the DWP.

What Happens If You Don’t Report Changes?

Failing to report a change can lead to overpayments, which means you might receive more ESA than you’re entitled to. If this happens, you may have to pay it back, and you could also face penalties. If the DWP suspects fraud, it’s important to seek legal advice immediately. You can try Contend’s legal expert chat for guidance on how to proceed.

What should I do if I missed the reporting deadline?

Transitioning to Universal Credit

If you receive income-related or contribution-based ESA and your circumstances change, the DWP might ask you to switch to Universal Credit. Before making this change, it’s wise to try Contend’s legal expert chat to understand how it may affect your finances, as you might end up worse off.

If you receive a letter from the DWP stating that you need to claim Universal Credit by a certain date, make sure to do so by the deadline to avoid losing your benefits.

How will switching to Universal Credit impact my current benefits?

Conclusion

Keeping the DWP updated about your situation while on ESA is essential to ensure you receive the correct amount of support. If you’re unsure whether a change is significant enough to report, it’s always better to err on the side of caution and inform the DWP. For more detailed information, you can visit the official GOV.UK website. For personalized assistance, consider using Contend’s legal expert chat to help you navigate your legal concerns.

For more info, check out some of our related articles:


Check if Contend can help you with your issue

Solve your legal question quickly
and easily with Contend.



This material is for general information only and does not constitute
tax, legal or any other form of advice. You should not rely on any
information contained herein to make (or refrain from making) any
decisions. Always obtain independent, professional advice for your
own particular situation. Contend Inc is not regulated by the
Solicitors Regulation Authority.