Category: Consumer
“Consumer” legal articles cover everyday issues that affect people when they buy things or deal with businesses. They explain your rights as a consumer, like what happens if you buy something that breaks or if a company doesn’t deliver what they promised. These articles also talk about common problems like misleading ads or scams. Whether it’s understanding contracts, sorting out disagreements, or knowing your rights under consumer protection laws, these articles give you the info you need to make smart choices and stand up for yourself when you’re shopping or dealing with companies.
How to Claim Compensation for Mis-sold Car Finance
What is Car Finance Mis-selling? Car finance mis-selling happens when a finance provider or car dealer fails to give you clear, accurate, or fair information about a car finance agreement, leading you to take out a deal that isn’t right for your needs or circumstances. In the UK, strict rules set by the Financial Conduct…
Your Rights if Car Repairs Go Wrong: UK Legal Guide
Introduction to Car Repair Problems and Your Legal Rights Car repair problems are unfortunately common and can cause a great deal of stress and inconvenience. Some of the most frequent issues drivers face include poor workmanship – such as faulty repairs or damage caused during servicing – overcharging for parts or labour, and incomplete or…
How to Write a Letter to Repay Energy Bill Debt
Understanding Your Energy Debt Understanding Your Energy Debt Energy debt occurs when you owe money to your gas or electricity supplier for bills that haven’t been paid in full and on time. This can build up for a number of reasons, such as missing payments, receiving estimated bills that are lower than your actual usage,…
How to Write a Letter Claiming Damages for Misrepresentation
Understanding Misrepresentation of Goods and Services Understanding Misrepresentation of Goods and Services Misrepresentation occurs when goods or services are described in a way that is false, misleading, or inaccurate, leading you to make a purchase you might not have made otherwise. In the context of consumer law, this means the seller has provided information –…
How to Make a Car Loan Complaint in the UK: Your Rights
Understanding Car Loan Complaints in the UK Understanding Car Loan Complaints in the UK A car loan complaint is a formal expression of dissatisfaction with the way a lender or car finance company has handled your agreement or treated you as a customer. In the UK, these complaints can cover a range of issues, from…
“To Whom It May Concern” Letter Template
Introduction to “To Whom It May Concern” Letters A “To Whom It May Concern” letter is a formal document used when you need to address an organisation or individual, but do not have a specific contact name. In the context of consumer issues, these letters are especially helpful for communicating with businesses about problems such…
How to Write a Complaint Letter for Energy Mis-Selling
Understanding Energy Mis-Selling Understanding Energy Mis-Selling Energy mis-selling happens when a gas or electricity supplier, or one of their agents, uses misleading or high-pressure tactics to persuade you to sign up for a contract. This can include providing false information, not explaining important details, or encouraging you to switch to a tariff that isn’t right…
How to Write a Complaint Letter for a Delayed Service
Understanding Your Rights When a Service Is Delayed When you pay for a service in the UK, you have clear rights under the Consumer Rights Act 2015. This law states that services must be carried out with reasonable care and skill, and within a reasonable time if no specific timeframe was agreed. If a service…
When Can You Get a Car Deposit Refund in the UK?
Understanding Car Deposits in the UK Understanding Car Deposits in the UK When buying a car in the UK, you’ll often be asked to pay a deposit. A car deposit is an upfront payment made to a dealer or seller to secure a vehicle before completing the full purchase. This sum acts as a sign…
Letter Templates – Cancelling Goods or Services
Introduction to Cancelling Goods or Services When you decide to cancel goods or services you’ve purchased, it’s important to do so formally and in writing. This helps protect your consumer rights under UK law, including the Consumer Contracts Regulations 2013 and the Consumer Rights Act 2015. A clear written cancellation creates a record of your…
