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Introduction

Are you struggling with a contract that hasn’t been fulfilled? This guide will help you understand your rights and the steps to take in order to cancel the agreement effectively. With Contend, you don’t have to navigate this process alone. Our highly trained AI legal experts are here to provide guidance and help you resolve your legal issues with ease. Discover how you can assert your rights and take control of your situation today!

If you’ve entered into a contract and the other party hasn’t fulfilled their part of the deal, you may have the right to cancel the contract. This guide will help you understand how to go about doing this in a straightforward manner.

How can I cancel my unfulfilled contract?

Understanding Your Rights

When you sign a contract, both parties have responsibilities to fulfill. If an important part of the contract is not met—like promised payments or services—you can take action. For example, if you were promised a monthly cash back or the ability to change your service without penalties and these conditions were not honored, you may be able to cancel the agreement.

Can I cancel my contract if the promised conditions weren’t met?
Consumer: Cancel Your UK Contract Easily: A Legal Guide with Contend's AI

Writing a Cancellation Letter

To officially cancel the contract, you’ll need to write a cancellation letter. Here’s a simple template you can follow:


[Your Name]
[Your Address]
[Your Email]
[Your Phone Number]

[Company Name]
[Company Address]

[Date]

To Whom It May Concern,

I entered into a contract with your company on [insert date]. When I signed up, I was promised the following:

  1. [List essential terms of the contract that were not fulfilled]
  2. [More terms if applicable]

Unfortunately, these terms have not been fulfilled. I am requesting that you honor the contract within 14 days from the date of this letter. If this is not resolved, I will have to cancel the contract without facing any penalties.

Additionally, I would like to request a refund for the following costs due to your breach of the contract:

  1. [List any fees you want refunded, e.g., setup fee, monthly payments]
  2. [More fees if applicable]

I hope to resolve this matter amicably and look forward to your response within the 14-day period.

Sincerely,
[Your Name]


Need help customizing your cancellation letter for your specific contract?

What to Do Next

After sending your letter, keep a copy for your records. If you don’t receive a response within 14 days, you can follow up with a phone call or another letter. If the company still does not comply, you may want to seek further assistance. If you’re in Northern Ireland, you can contact Consumerline for advice on how to proceed.

How do I escalate my complaint if the company ignores my follow-up?

Getting Additional Help

If you need more guidance, consider trying Contend’s legal expert chat. Contend’s highly trained AI legal experts will work with you to provide guidance and help you understand and resolve your legal problems. Contend is the Easiest Legal Help in the UK.

How can Contend’s legal expert chat help with my specific legal issue?

Conclusion

Cancelling a contract can feel overwhelming, but knowing your rights and how to communicate them can make the process smoother. By following the steps outlined above, you can take control of the situation and seek the resolution you deserve.

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This material is for general information only and does not constitute
tax, legal or any other form of advice. You should not rely on any
information contained herein to make (or refrain from making) any
decisions. Always obtain independent, professional advice for your
own particular situation. Contend Inc is not regulated by the
Solicitors Regulation Authority.