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Introduction

Have you paid a loan fee but never received the loan? You may be eligible for a refund! This guide will help you understand your rights and the steps you need to take to reclaim your money, especially if it’s been over six months since your application. If you need assistance navigating this process, Contend’s highly trained AI legal experts are here to help you understand and resolve your legal issues. With Contend, you can access the easiest legal help in the UK.

If you’ve paid a fee for a loan that you never received, you might be entitled to a refund. This guide will walk you through the steps to request your money back, especially if it has been more than six months since you applied for the loan.

Can I still get a refund if it’s been over six months since I applied for the loan?

Understanding Your Rights

Under the Consumer Credit Act, if you applied for a loan and it hasn’t been processed within six months, you have the right to ask for a refund of your application fee. However, keep in mind that if the lender has breached the contract in some way, this letter might not apply.

Can I get a refund for my loan application fee?
Consumer: How to Claim Your Loan Fee Refund: A Step-by-Step Guide

Writing Your Refund Request

Here’s a simple template you can use to request your refund. Just fill in your own details where indicated:


[Your Name]
[Your Address]
[Your Email]
[Your Phone Number]

[Date]

[Loan Company Name]
[Loan Company Address]

To Whom It May Concern,

I am writing to request a refund for a loan fee I paid to your company. On [insert date], I applied for a loan of [insert amount] and paid a fee of [insert fee]. As of today, I have not received the loan.

According to the Consumer Credit Act, if no loan has been arranged within six months, I am entitled to a refund of the fee I paid, minus a small administrative charge of £5.

Therefore, I kindly request that you refund the amount of [insert total fee] minus £5 within 14 days.

Thank you for your attention to this matter. I look forward to your prompt response.

Sincerely,
[Your Name]


Need help calculating the exact refund amount for your loan fee?

Additional Support

If you need more help or guidance, don’t hesitate to try Contend’s legal expert chat. Contend’s highly trained AI legal experts will work with you to provide guidance and help you understand and resolve your legal problems. Contend is the Easiest Legal Help in the UK.

If you are located in Northern Ireland, you can contact Consumerline for support.

How can Contend’s legal experts assist with my specific legal issue?

Final Thoughts

Getting a refund for a loan fee can be straightforward if you know your rights. Make sure to keep a copy of your request and any correspondence with the loan company for your records. If you don’t receive a response within the specified time, consider following up or seeking further assistance. Remember, you deserve to get your money back if the service promised was not delivered.

For more info, check out some of our related articles:


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This material is for general information only and does not constitute
tax, legal or any other form of advice. You should not rely on any
information contained herein to make (or refrain from making) any
decisions. Always obtain independent, professional advice for your
own particular situation. Contend Inc is not regulated by the
Solicitors Regulation Authority.