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Introduction

Are you moving to a new home and unsure about how to manage your water supply? This guide will help you understand the important steps you need to take to notify your water company and avoid unexpected bills. From informing your provider before you move to handling sewerage charges, we cover everything you need to know for a smooth transition. If you find yourself facing legal questions or issues related to your water supply, Contend’s highly trained AI legal experts are here to assist you. With Contend, getting legal help in the UK has never been easier!

When you move to a new home, there are many things to think about, and one of them is your water supply. It’s important to inform your water company about your move to avoid any surprises on your bills. Here’s a simple guide on what you need to do.

How do I notify my water company about my move?

Notify Your Water Company Before You Move

Before you pack up and leave, make sure to contact your water company. Each company has its own process for this, so check their website for specific instructions. It’s best to give them a heads-up at least five working days before your move, especially if you have a water meter. This allows them to arrange a final reading of your meter. If you don’t notify them in time, you might end up paying for water used after you’ve already moved out.

What steps should I take if my water company charges me for usage after I’ve moved?
Consumer: UK Moving Guide: Manage Water Supply & Avoid Bills with Contend

After You’ve Moved

Once you’re settled into your new place, you’ll need to inform the water company that supplies your new area. If you’ve moved to a different water company, you can find out which one serves your new home by visiting the Consumer Council for Water (CCW) website. If you’re still with the same company, just update them with your new address.

If your new home has a water meter, be sure to take a reading as soon as you move in. It’s important to note that you cannot request to have the meter removed.

How do I update my water company with my new address?

Understanding Sewerage Charges

In some cases, your sewerage service may be provided by a different company than the one that supplies your water. This means you might receive separate bills for water and sewerage. Alternatively, your water company might include sewerage charges on their bill, acting on behalf of the sewerage company. It’s a good idea to clarify this when you contact your new water company.

How do I dispute incorrect sewerage charges on my bill?

Final Tips

Moving can be hectic, but keeping track of your water bills doesn’t have to be. Just remember to notify your water company in advance of your move, take readings, and check on sewerage services. Taking these simple steps can help you avoid unnecessary charges and ensure a smooth transition to your new home.

If you encounter any legal issues or need guidance regarding your water supply or bills, consider trying Contend’s legal expert chat. Contend’s highly trained AI legal experts will work with you to provide guidance and help you understand and resolve your legal problems. Contend is the Easiest Legal Help in the UK.

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This material is for general information only and does not constitute
tax, legal or any other form of advice. You should not rely on any
information contained herein to make (or refrain from making) any
decisions. Always obtain independent, professional advice for your
own particular situation. Contend Inc is not regulated by the
Solicitors Regulation Authority.