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Introduction

Are you struggling to receive your sick pay from your employer? This article will guide you through the steps you can take to address this issue and ensure your rights are protected. Learn how to communicate effectively with your employer and what to do if they refuse to pay you Statutory Sick Pay (SSP). If you need further assistance, Contend’s highly trained AI legal experts are here to help you navigate your legal challenges with ease. Contend is the Easiest Legal Help in the UK, ensuring you get the support you need.

How can I get my employer to pay my Statutory Sick Pay?

What to Do If Your Employer Won’t Pay You Sick Pay

If you’re unable to work due to illness, your employer is required to pay you Statutory Sick Pay (SSP) if you qualify for it. However, there may be times when your employer refuses to pay you. Here’s a simple guide on what steps you can take to resolve this issue.

Am I eligible for Statutory Sick Pay in my situation?
work: UK Workers: How to Claim Sick Pay & Legal Help with Contend's AI

Start with a Conversation

The first step is to talk to your employer. It’s always best to try and resolve any issues directly with them before taking further action. Explain your situation and ask why they are not paying you SSP.

What should I say to my employer about not receiving SSP?

Request Written Reasons

If you still can’t reach an agreement, ask your employer to provide their reasons for not paying you SSP in writing. They should do this using a form called SSP1. You can check out what this form looks like on the GOV.UK website.

How do I formally request written reasons for not receiving SSP?

What If You Don’t Get the SSP1 Form?

If your employer doesn’t provide you with the SSP1 form or you disagree with their reasons, you have the option to file a complaint with HM Revenue and Customs (HMRC).

How do I file a complaint with HMRC if I don’t get the SSP1 form?

Reporting Delays in Notification

If you didn’t inform your employer about your sick leave immediately, it’s important to explain why. For instance, if you were in the hospital, this could be a valid reason. If your employer believes your reason isn’t sufficient, they may refuse to pay you SSP for the days you were sick before you notified them.

If you feel that your employer’s decision is unfair, you can contact HMRC. They can help challenge your employer’s decision if they agree with you. Just remember, you need to reach out to HMRC within 6 months from the date you should have started receiving SSP.

What should I do if my employer refuses my SSP claim?

Steps to Complain to HMRC

If you’ve already talked to your employer and haven’t received the SSP1 form or disagree with their reasons, it’s time to complain to HMRC. Make sure to ask for the SSP1 form before you call them.

Here are the contact details for HMRC’s Statutory Payment Dispute Team:

  • Phone: 0300 322 9422
  • Textphone: 0300 200 3212
  • Hours: Monday to Thursday, 8:30 AM to 5 PM; Friday, 8:30 AM to 4:30 PM

If you have difficulty hearing or speaking on the phone, you can use Relay UK by typing what you want to say. Just dial 18001 followed by the HMRC number. This service is free of charge, and you can learn more about using Relay UK on their official website.

How do I effectively present my case to HMRC?

Final Thoughts

Remember, if you’re facing issues with your sick pay, you have rights and options available to you. Don’t hesitate to seek help from HMRC if you believe you’re entitled to SSP and your employer is not complying.

If you’re looking for additional guidance, consider trying Contend’s legal expert chat. Contend’s highly trained AI legal experts will work with you to provide guidance and help you understand and resolve your legal problems. Contend is the Easiest Legal Help in the UK.

If you found this information helpful, please take a moment to provide feedback on how we can improve our resources. Your input is valuable in helping others who may be facing similar challenges.

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This material is for general information only and does not constitute
tax, legal or any other form of advice. You should not rely on any
information contained herein to make (or refrain from making) any
decisions. Always obtain independent, professional advice for your
own particular situation. Contend Inc is not regulated by the
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