Renting a home should be a straightforward process, but sometimes disputes arise between tenants and landlords, especially when it comes to repairs and maintenance. Whether it’s a leaking roof or a broken heating system, unresolved issues can make your living situation unbearable. This is where the expertise of a tenancy solicitor comes into play, providing a guiding light through the legal fog. In this article, we’ll explore how tenancy solicitors can assist in resolving disputes, specifically focusing on situations where landlords may neglect their duties to perform necessary repairs. Additionally, we’ll introduce how Contend, with its revolutionary AI legal assistance, can offer immediate support and guidance for tenants facing such predicaments in the UK.

Understanding Your Rights and Responsibilities

The Tenant-Landlord Relationship

The relationship between tenants and landlords is governed by a series of laws and regulations designed to protect both parties. Tenants have the right to a safe and habitable living environment, while landlords have the responsibility to maintain the property to a certain standard. Understanding these rights and responsibilities is the first step in addressing any dispute.

When Repairs Are Needed

Landlords are typically responsible for most repairs to the exterior and structure of a property, as well as to plumbing, heating, and electrical systems. When a landlord fails to make necessary repairs, it can not only affect your quality of life but also pose serious health and safety risks.

Find your local council’s contact details on GOV.UK if you’re worried that your evidence isn’t good enough, you can ask your local council’s Environmental Health department to inspect the problem and make a report.

For help with questions related to your issue, you can chat with one of Contend’s legal experts, and get immediate answers to your legal questions.

The Role of a Tenancy Solicitor

Legal Expertise and Guidance

A tenancy solicitor specializes in property law and offers invaluable advice and representation to tenants involved in disputes with their landlords. They can help you understand your legal rights, draft letters to your landlord, negotiate on your behalf, and, if necessary, represent you in court.

To start taking your landlord to court, you’ll need to fill in and print form N1. You should use the notes in form N1A to help you.

Going to Court

While taking legal action against your landlord is generally considered a last resort, there are instances where it becomes necessary. If your landlord won’t do repairs, a tenancy solicitor can guide you through the process of filing a claim, ensuring that you have all the necessary documentation and evidence to support your case.

Housing: tenancy solicitor

How Contend Can Help

Immediate Legal Assistance

Contend leverages AI technology to provide quick and reliable legal guidance. Our AI legal experts can help you understand your rights as a tenant and offer practical advice on how to address disputes with your landlord. By chatting with our AI legal assistant, you can get clear answers to your legal questions in 5 minutes or less.

Trusted Expertise

Built by lawyers and legal experts, Contend offers help you can trust. Our platform is designed to make legal assistance accessible and easy to understand, empowering you to take the right steps towards resolving your dispute.

Taking Action

Communicate with Your Landlord

Before taking legal action, it’s important to communicate with your landlord. Clearly explain the issue and your concerns, and give them a reasonable timeframe to make the repairs. Keep a record of all communications as evidence.

Gather Evidence

Document the condition of your property and any areas in need of repair. Take photos, keep copies of correspondence with your landlord, and note any attempts you’ve made to resolve the issue.

You can find a full list of what you need to include and a sample letter on GOV.UK.

Seek Legal Advice

If your landlord still refuses to make the necessary repairs, it’s time to seek legal advice. Contend’s AI legal experts can provide you with immediate guidance and help you decide whether to consult a tenancy solicitor for further action.


Disputes with landlords over repairs can be stressful, but knowing your rights and having the right support can make all the difference. Tenancy solicitors offer specialized knowledge and representation, while Contend’s AI legal assistance provides immediate guidance to help you navigate these challenges. If you’re facing issues with your landlord, don’t hesitate to reach out for help. Chat now with Contend’s legal expert and take the first step towards resolving your dispute.

Remember, you’re not alone in this. With the right advice and support, you can assert your rights and ensure that your home is safe and well-maintained. Contend is here to provide you with the legal guidance and support you need, every step of the way.

You can click here to chat with one of Contend’s legal experts today.

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