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Navigating the complexities of Personal Independence Payment (PIP) claims can be daunting, especially if your initial application did not result in the outcome you hoped for. However, hope is not lost. The first step in challenging a PIP decision is to request a Mandatory Reconsideration, a process that requires a well-crafted letter to the Department for Work and Pensions (DWP). This guide aims to simplify this process, providing you with a template and essential tips to enhance your chances of a successful reconsideration.

Introduction to Mandatory Reconsideration

When you receive a decision about your PIP claim that you disagree with, it’s crucial to know that you have the right to challenge it. The first step in this process is called a Mandatory Reconsideration. This is where you ask the DWP to re-examine their decision about your claim. Understanding how to effectively communicate your reasons for disagreement through a reconsideration letter is pivotal. Here, we’ll break down the essentials, and how Contend, with its revolutionary AI legal assistance, can guide you through this process seamlessly.

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Understanding the Importance of Your Reconsideration Letter

A Mandatory Reconsideration letter is your opportunity to present arguments and evidence that may have been overlooked or misunderstood in your initial PIP assessment. It’s your first step toward appealing a decision, making it a crucial document. This letter should clearly outline why you believe the decision is incorrect, referencing specific parts of your initial assessment and providing any new evidence that supports your claim.

How do I effectively argue my case in a Mandatory Reconsideration letter?
Benefits: mandatory reconsideration letter template

Crafting Your Mandatory Reconsideration Letter: A Template

Heading and Introduction

Start with your personal details, including your full name, date of birth, and National Insurance number. Address the letter to the DWP’s office that sent you the decision letter, using the address provided on their correspondence.


[Your Full Name]

[Your Address]

[City, Postcode]


To the Department for Work and Pensions,

Re: Mandatory Reconsideration Request for Personal Independence Payment (PIP) Decision

National Insurance Number: [Your NI Number]

State the Purpose of Your Letter

Clearly state that you are writing to request a Mandatory Reconsideration of the recent decision made regarding your PIP claim.


I am writing to formally request a Mandatory Reconsideration of the decision made on [date of decision] regarding my Personal Independence Payment (PIP) claim.

Detail the Reasons for Disagreement

This section is the core of your letter. Break down each reason you disagree with the decision, referencing specific points from your assessment. Use simple, clear language and bullet points for clarity.


I disagree with the decision for the following reasons:

  • Mobility Assessment: The decision stated that I can walk more than 200 meters unaided. However, during my assessment, I explained and demonstrated that I cannot walk more than 50 meters without severe discomfort and the need to stop due to my condition, [specific condition].
  • Daily Living Component: The assessment did not accurately reflect my difficulties with [specific daily living activities]. Despite providing evidence from my healthcare provider, the decision did not acknowledge the extent of my needs.

Provide Supporting Evidence

If you have additional evidence that was not included in your initial claim, mention this in your letter and explain how it supports your case. This could include new medical reports, letters from specialists, or a diary of your daily living activities.


I am including additional medical evidence from [name of doctor or specialist], which provides further insight into my condition and how it affects my daily life. This evidence was not available at the time of my initial assessment.

Conclusion and Next Steps

Reiterate your request for a Mandatory Reconsideration and express your hope for a thorough review of your case. Mention that you are willing to provide further information or attend another assessment if necessary.


I kindly request a thorough review of my case and the decision regarding my PIP claim. I am committed to providing any further information required and am willing to attend another assessment if deemed necessary. I believe the additional evidence and points raised in this letter warrant a reconsideration of my claim.


End your letter with a polite closing and your name.


Thank you for your attention to this matter.


[Your Full Name]

It’s a good idea to check you’re getting all the other benefits you’re entitled to. If you’re 18 or over, you can use the Turn2us benefits calculator to work out how much you can get. You can also get help with budgeting.

Need help drafting your PIP Mandatory Reconsideration letter? Chat with us now!

How Contend Can Help

At Contend, we understand that dealing with PIP claims and Mandatory Reconsiderations can be overwhelming. Our AI-powered legal assistance is designed to simplify this process, offering personalized guidance based on your specific situation. By chatting with our AI legal assistant, you can get clear, easy-to-understand advice on how to enhance your reconsideration letter, ensuring that you effectively communicate your needs and increase your chances of a successful outcome.

How can I improve my PIP reconsideration letter?

Conclusion: Taking the Next Step with Confidence

Writing a Mandatory Reconsideration letter is a critical step in challenging a PIP decision. By clearly outlining your reasons for disagreement and providing supporting evidence, you can significantly improve your chances of a favorable outcome. Remember, the goal is to ensure that your needs and circumstances are accurately understood and fairly assessed.

Contend is here to support you through this process. Our AI legal experts are ready to guide you, providing the legal assistance you need to navigate your PIP claim reconsideration confidently. Take the first step towards securing the support you deserve by chatting with Contend’s legal expert today.

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It’s best to apply for a reconsideration by downloading the CRMR1 mandatory reconsideration request form on GOV.UK. You’ll need to fill in the form, print it and post it to the DWP. You can’t submit the form online.

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This material is for general information only and does not constitute
tax, legal or any other form of advice. You should not rely on any
information contained herein to make (or refrain from making) any
decisions. Always obtain independent, professional advice for your
own particular situation. Contend Inc is not regulated by the
Solicitor’s Regulation Authority.